I was bowling with a friend when Danielle had come over to fix our lane, she was apologetic for…read morebeing in the middle of another situation which I think is very admirable and should not go without being spoken of. She was polite, still fast despite her own thoughts, and very professional. While I was waiting for a ride, I witnessed her help several other people right when they asked her questions. I will absolutely be coming here more often. Previous staff did not surprise me in the slightest with their lack of care for the job, and overall melancholy attitude. Danielle however, seemed happy to be there, energetic, and eager to perform well. This restores some of my faith in people. Absolutely wonderful professionalism. On top of that, I was initially in lane 24, and had asked a staff member about the guard rails not going down, and was told that he'll get on it for me. But as soon as Danielle saw that the gutters were still up, several minutes later, without skipping a beat, she informed me of why the rails were staying up, and that she could transfer my friend and I to a different lane. Again, she is a wonderful worker who exhibited nothing less than perfection.

It was our first time there and FC has so much to do! There's an outside water park, arcade, go…read morecarts, bowling, sports book, casino, and so much more. We went M-TH and there wasn't a ton of people. I assume it gets more packed on the weekends. Our family will go back!

Fun in theory, but the execution and staff, need improvement…read more I came to this trampoline and activity center hoping for an easygoing day with the kids, and while we made the best of it, the experience left a lot to be desired. From the moment we checked in, the energy was off. The front desk staff member who greeted us (blonde hair, long fake nails) didn't make eye contact, barely acknowledged us, and came across as unfriendly and disengaged. In a place designed for kids and families, this kind of first impression matters, and unfortunately, it set the tone. The facility includes a climbing zone, a small café, an arcade, and open space for kids to play. Marlee, who was working at the prize area, was the absolute HIGHLIGHT of our visit. She was warm, upbeat, and engaging with every child who approached her. She truly brought the kind of energy this place should be known for: fun, respectful, and interactive. If every staff member had her approach, this would be a five-star review. She deserves a promotion or at the very least, recognition. That said, the rest of the staff seemed either disinterested or unprepared to manage the space. Kids were sprinting around recklessly, bumping into others and causing minor chaos with no supervision or redirection. Staff members were either too young, too inexperienced, or simply unwilling to intervene. Several arcade machines were broken, without signage, and remained so even after it was brought to staff's attention. Kids were losing tokens repeatedly and having to return to the counter to ask for help, which became frustrating and took away from the fun. This center has potential, but what it really needs is not just updated attractions, but a serious upgrade in staff training, supervision, and customer engagement. A fun place should feel fun, safe, and welcoming--and right now, it's missing the mark.

This is for the new location by the airport - the staff are nice kids & adults managing seem…read morefriendly. However it is highly inefficient & some areas are very slow due to lack of following the directions they set in place. Our child waited 45 minutes for the zip line (she ultimately got sad & frustrated and went to do another activity). The staff was letting other kids from the wall climb line do zip line once they got on the set up area. This might be due to the fact the set up area holds on the harnesses. I stood in line for 10 minutes for a shake, waited an additional 10 minutes to ask someone to make the shake, and an additional 10-15 minutes for them to prepare it. 30-35 minutes for a shake shouldn't be normal. The problem is that they have 1 employee for the whole dessert & sweets counter and they had to make ice creams & other sweets for other people who came in after we paid for our shake. This shouldn't be normal protocol on a Saturday afternoon. Managers or back up staff should've been ready to step in when there was a line forming. Overall, it's got lots of fun things for the kids - but the inefficient way they run things and the zip line area is a huge miss. Ultimately creating a very sad day for our kids to start. Plan to spend 3-4 hours just to enjoy things if it's this inefficient.

If you need a ride and you're in Rockford Illinois belvedere or anywhere please give us a call and…read morethey are the best company there is and the reliable you treat you like family

Terrific locally owned, family operated business. Recommend highly for safety, cleanliness,…read moretimeliness and wonderful owners! 10 out of 10

I read about this place in a Quad Cities "Fun Things to Do" Guide. It said they had zip lines,…read morealong with some other activities, so I thought it would be a lot of fun for my daughter & I to do. She was SO excited. When we got there it was closed. I called and talked to a very rude gentleman who said they aren't open to the public except one weekend a year. It is only for groups to use the rest of the year. I told him that we had wanted to go zip-lining and he said "Why should I open to you and only get $5 a person when I can charge $50 a person in large groups?" Well, I guess what he said makes sense, but if I were planning to book a group to go there for team building, I would surely cancel after him talking to me that way. So, sweetheart, $50 times nobody equals 0.00! You need to put in your advertisement that it is for groups only. Nowhere on your website does it say that.

The Coral Ridge Ice Arena is a Coralville staple. It's been around since I was in elementary school…read more(1998, wowza) and I've celebrated many a birthday here. Fast forward to now, I've had the pleasure of watching my kiddos take ice skating lessons here! You really can't beat the location-- it lives just off the food court in the Coral Ridge Mall. Pricing seems to be standard (you're looking at about $10 a time with admission and skate rental). Check their website for public skate-- it's offered daily but differs day to day from mornings to afternoons to evenings. Learn to Skate is available for literally anyone-- age 3 and up, all levels! It runs you about $120 a session-- that ends up being about 8 sessions? So with the instruction you are receiving plus the skate rental and two free admissions/skate passes they throw in I feel like it's fairly priced. Learn to Skate classes are Tuesdays or Saturdays. My kiddos started white knuckling on the side and now can zoom on the ice (though there is still much room for improvement). I found the instructors to be insanely patient and kind. The staff was responsive and knowledgable. Overall, Coral Ridge Ice Arena is a great spot to celebrate a birthday, learn to skate or just people watch as you enjoy the food court.

The ice area is great for entertainment, though it could really use a facelift. We took advantage…read moreof the open ice hours on NYE from 1-4pm. There were 6 of us and about 200+ other people. I expected this, but I was shocked that there wasn't anyone in a position of authority patrolling the ice given the number of customers. No one directing the flow of skating, no one telling the slower skaters to hug the wall rather than stand in the middle of the rink. Our experience was fine, but the customer service is crappy at best. All of the little helper aids for kids who need assistance on the ice were loaned out (to some pretty big kids who obviously didn't need them), so the littlest one in our group was too unsteady to skate even with an adult helping him. We got to watch the Zamboni clean the ice, so that was fun. Around 2:30 they made an announcement asking everyone to get off the ice -- kind of a pain when the rink had just opened an hour before. Recommend because there's nothing else like it in the area. Just expect to have to navigate crowds and the fact that you make not get skates in your size.