STAY AWAY!! READ ALL THE REVIEWS LADIES! I wish I read all the reviews before I booked this con. As I read them after what she did to me I was reliving it! This person Catrina WILL cancel on you on your big day I'm so fortunate she did to me 3 days prior to my wedding. I'm a hard working mom of 3 beautiful girls and my now husband and I had a date set for December 5th for our wedding. I've had 2 correspondence by email with this woman and 1 on when I booked Nov 15 and she replied on the 21st which I replied on the 22nd. I called her the day of the 22nd as I didn't hear from her all day and was on my way home at 3pm from work and she called me back very ignorant. I'm a very easy going person and I should have taken this as a red flag but I was just so eager and new to this that I figured I'll give her a chance. Well, I had a 7 minute conversation with her (I save everything so I have proof too) especially since this woman took almost a week to answer after my deposit! I already picked a pic of makeup I like from a girl on her page and presented her with that one pic and a bun updo, she told me through email that a I would have to buy extensions for that bun. So I asked what she recommended and I then told her I have to look and I'll send it later. Well she never replied. So I called and she calls me back and ladies, this women is very arrogant and pompous I wish I listened to my heart. I told her what I wanted and big red flag number one she says "I can do that but I can't make you look like her, people want to look like Kim kardashian and I can't do that" ummm I never said that , then I ask her what she recommends and she's says a down or up half down do and that she usually sees her clients, so I reply " I pass by on way home from work I can show you my hair and she said no! I'm leaving now and there's not back and forth like this I deal with 100s brides and I'm professional" she kept repeating professional. She is anything but a profession ladies, a professional would never disrespect or not want a client who booked not come in to show her hair, so as I'm so easy going I said I would look at other hair styles with my now husband to send you and she says "it's Thanksgiving the next day holiday so send and I'll have someone get back to you by Monday" well what a shock! No reply by Monday so waited til December 2nd! Exactly 3 days before my wedding!!! For reference, my hair is pass my shoulders. So after I left a voicemail that even says "she will reply within 24to 48hours" I waited til 3 days before and on that day I had a advent celebration at my parish on the second and it's near her shop and I figured I'd stop by her shop to actually see her and find out if she can do the down do I decided on from her suggestion and at almost 10am her shop which I never went to was not open like it says on her site at 9am, so I went into the next door which was a spa and I asked the women inside if they were associated. She proceeded to tell me that they were not and if she could take a message for her and I told her "no" maybe she'll contact me later I'll try again. Ummm , this Cartrina called me about 2 hours later and went on a rant how she's canceling me because I'm harassing her! I never met this women or heard from her til that day on dec 2nd! She told me I was trying to defame her business and that she spoke to me for hours!! I never spoke to her more than 7 minutes!! I save everything! She told me I was harassing her and that she would now give me a refund! She is a fraud, a liar, and a very arrogant pompous individual. Ladies, I'm so happy she canceled, i found a beautiful woman that actually took care of me. Catrina, I'm glad you found the refund button! Also that you made me find my way to my actual human being artist. I would post a pic but you'll find it soon! You are not professional, you are not kind, you are arrogant and I pray one day you become respectful and a decent human. I never in my life dealt with such disrespect or expected it from a person like you but I have everything saved, so if any of you need proof I got it!! Ladies, there are so many talented women who will actually care about you. This person is not one of them. Save your money! Save the grief, this woman is mad. read more