This is a very nice resort hotel. Our king bed room had a marvelous ocean view. Our room was…read morespotlessly clean and the bed was very plush. This room also had a terrace overlooking the Pacific ocean where we could enjoy the view and trade winds. This hotel is right on the beach and has a lot of fun amenities and activities on site. If you prefer you can also walk next door to the Hyatt Vacation Club and enjoy some quiet time at their adult only pool. On check in we were helped by Jeff on the World of Hyatt desk. Jeff is a wonderful human being who is caring empathetic and is a master of customer service. He is an outstanding problem solver. Jeff is warm, welcoming and attentive to detail. He is also fast and efficient. It is clear Jeff does the work of ten people and accomplishes it with style and grace. It is outstanding people like Jeff that convinces me of the value of Hyatt Globalist status and motivates me to only book my hotel stays world wide with Hyatt. Double highly recommend.

Everything we experienced from this hotel was fantastic! While waiting for our Lua Hula show to…read morestart. We posted up at a bar to get some adult beverages. We were a few hours early. We had a large group. Our bartender was awesome. Walked around to look at the Decor that this hotel has to offer. Not dissapointed at all. Very fancy. At the end of the night, after the Hula show was said and done. It was easy to get our rides share in the front doors. The workers were very courteous. The Hula show was entertaining. The food was just okay to me. The drinks were superb! I would book a room, dine and enjoy the entertainment of this hotel. Beautiful place right on beach front property!

Our trip to Maui at the end of March was outstanding. The Kaanapali Ali was the best choice for our…read morevisit. Our condo unit was perfect - spotlessly clean, beautifully decorated, and outfitted with upscale equipment and supplies. Each and every staff member (almost) we passed or sought for info was courteous, friendly, and helpful (the two concierges at the pool, not so much). We arrived the day the second Kona low passed, yet somehow, the property looked unscathed. Management was exceptionally communicative about minor issues as they arose - everything was handled quickly. We look forward to returning and plan to stay in the same unit - none could be better!

Let me set the stage. It's not a five star hotel resort. We rented it as an AirBnB managed by a…read morefront desk. No daily cleaning. Dump your own trash, etc. So for this type of rental, it's top notch. Here's why: The location is perfect. 5 min walk to Whaler's Village. Only 20 min walk all the way to Black Rock, the furthest beach away in the cove. Quick drive out to Highway 30. Easy, and I mean easy access to Lahaina (south) and Honolua or Kampala Bays (north). Choose if you want to shop grocery at Times or Safeway, same distance. Really perfect location. Our apartment was incredible. It didn't face the ocean but that's ok. They have some that do, or the pool. It was huge. Nicely decorated and clean. Lots of space. Two bedrooms and sofa bed. Foosball table. Beach stuff to borrow and even a wagon to haul stuff. Parking garage right there. Always found an open space. Bell hops were helpful and friendly. They got nice gym, clay tennis courts, swimming pool, hot tub, and BBQ grills. All well kept. I could go on but why? It was great condo to stay.

Review for Branches - free music under the Banyan Tree onsite at Royal Lahaina…read more I love this venue! Free, great local musicians, comfy seats, instagram worthy when lit up at night, cheese boards and cocktails available from a cute little blue truck (Barbara is the best server! 10/10, she knows how to make someone's day by creating a fab cocktail with excellent customer service). Sometimes there is a little craft market beforehand too. Dance under the stars to the music and enjoy a warm evening :)

Fantastic resort. We had such a great experience. It was a short visit but we would love to stay…read morehere again. Staff is so friendly and attentive! Our room was cozy and comfortable. Even with our south facing tower room we had peekaboo views of the ocean, it was great sitting on our balcony. The room had a small fridge, a keurig a blow dryer and a safe. If you're a light packer, they have hand soap, lotion and shampoo/conditioner in large bottles. I typically pack my own but didn't this trip and it wasn't terrible using what was there. The restaurant/bar on site are fantastic. Sometimes there is a line but they usually move quickly. They have lots of food options and we ate there a few times because of the horrible storm. Power flickered a few times but the generator works and seems like even if power is lost you still have a place to eat and the elevators remain working. There is also a small coffee shop with pastries available. We went here when the restaurant had a long line and found they actually have a little breakfast trays for purchase. We tried the bacon and eggs and with a pastry on the side it was perfect. They host a luau, along with other entertainment on site including a spa! It's a great location if you don't have a rented vehicle. There is an outdoor band with a tiny bar trailer and a pool bar. There is a trolley service that travels to the nearby mall. With vehicles, you do have to pay for parking $40/day and $45/day for valet. We chose valet for convenience but the parking lot is not far, just a short walk. It was our first trip to Maui and a bummer with the storm and all the outdoor excursions cancelled but the fact that I can still give this resort 5 stars says a lot.

One complaint (at the end of this review) Incredible spot. From the greeting we got when we checked…read morein, through the entire stay, till our last day, I cannot say enough great things about this place & the staff. The views are amazing. The breakfast is packed with great, fresh food. On our last day (Christmas) the staff got together and made it to all parts of the hotel to sing Christmas carols to us guests. They were so kind and genuine. Then they showed Home Alone on Christmas night with a big projector, for all guests. The one complaint I have is actually just a design flaw. The pool (& feet) showers are PAST the pool, when guests return from the beach, which is a problem because guests that want to wash the beach sand off their feet, can often be seen dipping their dirty feet in the pool, on the way back to the hotel. This constant flow of unshowered feet causes the pool to get quite nasty, especially at the tail (pool is shaped like a cartoon whale) end. Even the best pool filter system (which they may even have) wouldn't be able to keep up with the volume of guests walking to/from the beach, so if possible, please install multiple showers BETWEEN the beach and the hotel pool.

We arrived at the Outrigger on February 10 after a long flight, tired and hungry. Most of the…read moreisland had been without power due to high winds, which we did not know until we checked in. When the lobby erupted in applause, the desk clerk explained that the power had just come back on. So far, so good. Before arriving, I had upgraded to a remodeled ocean view room for a small fee. Unfortunately, the resort's definition of "ocean view" and mine were not the same. Our room was on an upper floor, but the view was almost completely blocked by large courtyard trees. If you leaned and looked hard enough, you could see a tiny sliver of ocean off to the right. Not what I expected for an upgrade. Be very cognizant of what style of room you are choosing. Oceanfront is their best category and those rooms are very limited in number. Ocean view is a complete gamble in terms of what kind of view you will actually receive, and partial ocean view will likely mean you are looking at the backside of the hotel with a limited or possibly nonexistent view. Things got worse when we went to eat. The Maui Beach Club, the only on property restaurant, was closed for a private event. After a long travel day and a power outage, it was surprising and disappointing that the resort would close the only dining option to paying guests. I went to the front desk to express my frustration about both the room and the restaurant closure. They offered to show me my original room, but that "ocean view" required leaning over the railing and looking sideways to find a glimpse of water. I declined and stayed with the upgraded room. To their credit, they did give us a one hundred dollar resort credit for the inconvenience. For the rest of the stay, the Maui Beach Club meals were good and the staff was generally pleasant. We found even better dining options at Whalers Village, which is conveniently close. The pool, however, is nothing to write home about. It is very small, has no shade, and has no umbrellas. Guests were dragging chairs all over the property trying to find relief from the sun. It looked more like a crowded summer festival than a resort pool area. One last surprise: this is the only place in all my Caribbean and beach travels where I have had to rent beach chairs and an umbrella. Two small folding chairs and one umbrella cost eighty five dollars per day, and only until four thirty. Multiply that by a week and it adds up fast. I spoke with another couple who simply went to Costco, bought an umbrella for forty five dollars and two chairs for ninety nine dollars, and planned to pass them along to another guest when they left. Honestly, that is the smarter move. Overall, the location is great and some staff members were wonderful, but the arrival experience, misleading room categories, lack of dining access, underwhelming pool, and high beach rental fees made this stay far less enjoyable than it should have been.

My family and I had a fantastic stay at this resort last week! The property is beautiful, with…read moreseveral pools to enjoy and a couple for kiddos to enjoy. We stayed in the middle tower with a glorious view that made the stay so magical! Shower pressure was amazing, housekeeping was efficient and thorough, and the room and balcony were plenty of room for the three of us. There's a beautiful mini waterfall as you enter the lobby, complete with flamingos wading and colorful birds on display in the daytime. Tip: at 9 am you can come down and have your kiddos feed the koi! There are water refilling stations all over the property, including one on every floor next to the ice machines. There were only two elevator cars in our tower, but I never waited long for one which was great. At check in you are given towel cards which you trade for towels when using the pool: return the towels, and you get the cards back, then come back and do the same next time. You can also trade towels for fresh ones any time. A couple of restaurants onsite / adjacent to the hotel which were equally good. It's also a hop, skip, and a jump to Whalers Village, so very convenient location. Valet parking was a bit steep, but only $5 more than self park so we opted for it. As busy as I imagine they get, I never had to wait more than 5 min to get my car. And the attendants were probably one of the nicest and friendliest I've met. We really enjoyed our stay here and wlll be back soon for sure!

DONT stay here if you want calm or any sort of peace unless you love a sea of humanity! Especially…read morethe south tower near the convention center! They have almost nightly Luau activity till later than we sometimes stay up after getting up at sunset and a Long Beach day. It's fine to see and hear once but this is ridiculous. They also host huge corporate events that literally take over the whole place and make late noise. Rooms are tiny that we saw others in and staff is clueless. They let people have room parties until well into the morning keeping the whole floor loud even after asking their feckless security to handle it. Like 2am with 20 plus people in a little room and slider door open. Staff just began to hang up when called and it took going to the front desk and yelling a lot to affect the closure of one of these room parties. Good luck with the sea of crap around the pools too! We have stayed at the other Westin North before and it wasn't much better so we won't be staying at a Westin anytime In the future.

We really had a wonderful time staying here. The staff was really helpful, even helping us move…read moreluggage and check out late since we had a late flight. The only thing to consider is you're a bit of a walk from stuff like Whaler's Village. I'd recommend getting a car if you're staying here.

We found a killer deal to stay here for $239/night in July and had to take advantage! The room was…read moregreat. We were able to hangout in the living area at night, enjoy some meals in the room, and I loved the huge bathroom. The kitchen doesn't have an oven/range top but there is a microwave and they do have a plug-in skillet type of appliance you could cook on. I love that they provide cleaning supplies for laundry and doing dishes. The laundry is free and there are machines on every floor. I also appreciate that they provide coffee. We enjoyed a cup in our room every morning. This location is awesome. You can enjoy both the pool and the ocean. It's super walkable to several areas nearby. You're also able to bring your own drinks to the pool, which is great. We took advantage of their Happy Hour one day, but the drinks were still $12 each. I love the boardwalk near the hotel. We walked that several mornings to enjoy a view of the beach while still getting exercise. It goes for a pretty good distance! Parking is free at the hotel. We were told Hilton will be renovating this entire building soon- once permits are approved. I'm sure it will be gorgeous. The exterior does feel a bit outdated. The pink could definitely use some sprucing up. As well as the blue tile everywhere. The staff working here are very friendly! We enjoyed everyone we met.

update 3 days left:…read more This has been a superior stay for us. Ocean view from wide Lanai, Whale activity on and off anytime you watch. Overnight my last update got over 400 views. Yelpers want to know. I ve been able to use the restaurant or my kitchen for all meals. We can walk and use two great beaches daily. I haven't moved the car. Today we may go Shop. Decide later. ..... The fitness studio has free weights , a universal machine, a peloton and walking and a striding machine. I ve been able to go daily and the average is 1-3 people. Right now , i am on the Lanai, and i see two distance swimmers crossing the bay in front of us, side by side. Same Stroke. You can only get this lifestyle right here. All i hear is surf and birds.

Very nice restaurant with a great Happy Hour. Drinks wonderful and the Bartenders were congenial…read moreand looked to enjoy their Jobs. .

We have stayed at the Westin Kaanapali Ocean Villas a few times now. It isn't the nicest resort on…read moreMaui or in Kaanapali and it doesn't have the best food. But it does have a lot of other things going for it. Our favorite is the location to the boardwalk and the super easy access to the most beautiful beach. Perfect for morning walks. Snorkeling is incredible there. Also turtles, sometimes dolphins, monk seals and tons of whales during whale season. You have to pay $90 for two beach chairs and an umbrella. $36 for just an umbrella. Parking is $35 a night. It all adds up quickly. If you want a lounge chair at the pool, you have to get up by 5 AM to get the one you want. They have activities all day and live music most nights- really enjoyable to sit by the fit pit, watch the sunset and live. The rooms are hit and miss. Sometimes we get an ocean view where you can see a sliver of water. Another time we were next to their laundry units, which were loud. Other times we were ocean front and it was incredible to watch the whales. The little kitchenette is perfect. They are well stocked. And I love that you can do laundry. They clean the rooms every two days but you can ask for supplies if you need anything.

The property is run down. Like they are letting it deteriorate…read more The staff is is the rudes. I have treated poorly last year and thought it was a fluke. My sister called me crying today because the treated like a criminal. She received a text at 1:30 while on the beach telling her that she had to get out of her villa. She ran to the front Bobby and was told that she had 20 minutes to get her stuff out of the villa and was escorted to her to her Villa by security. They made her move rooms and then charged her 2600 for two nights. Of course she is disputing it because they're crazy. Erwin the manager of kaanapali Ocean resorts was rude also. He told her he would be back and left my sister sitting in the lobby. Then somebody named ryland came over and she was also more rude than the next person and actually turned her back and walked away. If you have a choice DO NOT stay at the Westin kaanapali Ocean Resort. There's plenty of other nice resorts where you'll be treated with respect and not a criminal. This is the kind of stuff you can't make up. Absolutely a true story. Worst vacation experience ever!

We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

The Honua Kai Resort holds such a special place in my heart. This is where my husband and I stayed…read morewhen he proposed to me in Dec 2019. We were taking photos on the property and then he bent the knee on the beach. Honestly, we had such a great time the first time we were here that we returned for our, super late due to Covid, Honeymoon last month. I love the size and location of the property. From the pools, amenities and the gorgeous view. The rooms are condos that come with kitchens, laundry and balconies. The first time we stayed we did a one bedroom partial ocean, but this time around we did a studio and enjoyed the full ocean view. The staff have spoiled us with some sweet congrats cookies that we really enjoyed. This property also has a Dukes on site which is super convenient. They do get busy though so we've just ordered to-go and enjoyed our food on the balcony. One thing I wish this hotel did have would be a cafe, or some kind of coffee on site. There's a market in the other tower, but the building we stayed in has one under construction. I'm hoping they put a coffee spot because it would be perfect! We love the location and feel when we come here and the included parking is a HUGE plus! I couldn't recommend the Honua Kai more and we look forward to more visits here in the future.

Rating: The minute you step foot into the lobby and see the…read morestunning views behind you, you know that you have stepped foot into paradise. From the lobby's balcony, you look out at the beautiful landscaping, the fun pools, and the beautiful ocean staring right at you. The "Magical" Highlights Let's start with the highlights, because parts of this trip were truly breathtaking. * The Beach & Black Rock: The beach was absolutely stunning and surprisingly uncrowded. The most magical part of the entire trip was wading in the water at Black Rock. Two days in a row, I had two HUGE turtles swimming around me; it felt as if they were following me and playing with me. It was the most beautiful sight I've ever encountered. * The Staff: The staff deserves a medal. Every person greets you with a "Happy Aloha" that feels genuine. My husband and I felt like we'd been best friends with the poolside bartender for years. * Housekeeping: The housekeeping staff was absolutely amazing. Every time we came back to our room, it was pristine and very clean. I made sure to leave a $10 tip every day just to let our housekeeper know that we truly appreciated her service. * The Drink: Order the "Put the Lime in the Coconut." It's $22, but it became my very best friend. The Room & The View The hallways leading to the rooms are a tad bit outdated, as are the rooms themselves. However, you are only spending about 5 to 10% of your time in your room anyway. * The Mountain View: We had a room facing the golf course, which offered the most beautiful mountain views. * The Balcony: Our balcony was only big enough to sit one person, but I truly enjoyed sitting out there every morning with my coffee. It's not worth spending the extra hundred dollars for an ocean view when the water is just a short walk away. Pro-Tips for Your Stay * The Pool Chair Hustle: If you want a spot by the pool--especially if you want one with an umbrella--be prepared to put your towels out on the lounges around 6:30 in the morning. By the time you actually head down between 9:30 and 10:00 AM, they will pretty much all be full. * The Safeway Save: I highly recommend stopping at Safeway to pick up items for your refrigerator and having some beer on hand. It helps save a little bit of money considering the other costs. * The $47 Breakfast Gamble: Be prepared to spend $47 on the all-you-can-eat breakfast buffet. Some days it's an absolute hit, others it's a bit of a mess, but the waitstaff and hostesses are always amazing. Take full advantage so you can skip lunch! * The Starbucks Struggle: Expect a 30-minute wait. But hey, who cares about the wait? You are on vacation time! The Cost of Paradise Along with your daily room charge of $600 or above, be prepared for the extras. It adds up very quickly: * $56 daily surcharge fee * $45 daily garage parking fee * $47 breakfast fee (per person) * Extra charges for umbrella and chair rentals on the beach The Verdict: If you want a great pool, a stunning beach, and turtle encounters, this is your place. If you want updated amenities and a bed that doesn't swallow you whole (ours had quite a "dip"), you might want to look elsewhere.

Stayed at Sheraton Maui Resort & Spa for a family trip. The beachfront location on Ka'anapali and…read morethe views are genuinely beautiful, and the grounds are well-maintained. There's a lot to like about the setting itself. That said, this is a large, high-volume resort, and the overall experience reflects that. Pool areas felt crowded, with frequent competition for chairs, and poolside service seemed stretched--wait times were longer than expected for a property at this price point. Food options leaned heavily toward casual, bar-style items, which felt mismatched relative to the premium pricing. Logistically, the resort is quite spread out. Getting from the rooms to the lobby or main areas can take 10-15 minutes depending on location, which adds friction--especially with kids. Some elements of the experience also felt a bit dated and less polished than expected. We also had a child who was sick during part of the trip, which certainly affected our experience, but the high-density, crowded nature of the resort made it harder to navigate that situation comfortably. Overall, this property is likely a good fit for families looking for a lively, busy resort atmosphere with lots of activity. Travelers seeking a quieter, more efficient, or higher-touch experience may want to consider smaller or lower-density options in Maui