Scheduled an appointment and showed up and Denny said he wrote me on the wrong day and offered a refund or reschedule after I got up at 7 am on a weekend to take the car there. He said he'd do it the following week and an outside detail. I made the mistake of going back. The carpets were half done, the cup holders and console remained dirty, the leather seats were the only thing decent. The interior of a sedan took him 5 hrs I told him to not do the outside I didn't have more time. I would not recommend going here, a hassle to make an appoint for poor poor job. read more

They did a great job with my car. Their staff is friendly and they were flexible when I had to change my appointment. They were efficient and accommodating as well. *they don't accept credit cards and make sure to call the day before to confirm you'll still make it to your appointment* read more

Majesty Auto Care - Auto Detailing Near Me - Cincinnati, Ohio

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Dennis did a very good job on my car. It looks like it did when if came out of the show room. I had a problem with time and Dennis managed to get it completed in time. I would recommend Majesty Auto Care to do detailing work. read more

Fantastic job detailing my 2016 Tacoma! Easy to work with Spotless vehicle Felt like I just drove it off the lot Fair price Completely worth the cost Almost canceled my appointment because of what I saw on these reviews. Glad I didn't and definitely will use again read more

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I went to Majesty Car Care for an interior only cleaning, per the pictures, I think they missed a few places. I have many more pictures, rip off. Stay away from this place read more

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NEVER!!! EVER! use this business. I purchased a Groupon to surprise my daughter to get her car detailed. Danny and team spent a few hours on the car. I picked up the car and there are still leaves in the grill of the car. It is obviously still dirty. When I share my dissatisfaction -Danny starts raising his voice at me. Telling me I am "unbelievable" and he has never been spoken to like this. The dirty outside was the highlight! The inside still had a wrapper tucked between the seats, spray marks from where it wasn't wiped down and crumbs in the cup holders. A job not done well is one thing... being spoken to disrespectfully is another. Don't waste your money. Have your 5 year old clean your car. I would give it a zero stars if I could read more

I have been off the review writing train for a while, but my experience with this company requires that I write one. I think it is very important for other potential customers here about my experience here. This is going to be a long one because I am going to write all of the facts of my experience then give me opinion at the end. I am selling my 2006 mini cooper and wanted to get my car detailed ASAP. I called other companies and in some cases they couldn't get me in for 6 weeks! I had some problems getting in touch with Majesty because the number wasn't working, but after several emails Dennis said he was able to get me in any day so I went ahead and scheduled with him. I booked his Ultimate Detailing- Interior and exterior detailing for $119. The first thing that is strange when you go to Majesty Car Care is that there is literally no sign for the company anywhere. You pull into a used car dealership and drive to their detailing department. Even then there is no company signage. I think that Dennis must just rent a bay out of the dealership when he needs it? When I dropped off my Mini, Dennis was nice enough but scattered. He didn't remember any details of the appointment, despite the fact that we had spoken and emailed previously. He had me text him my name, phone number, and type of car. He said that it was all written down in his office, but later events seem to disprove that. He said the car would be ready the next day at 1pm and I said that was great and that I would be back the next day at 3:30pm. One hour after dropping off my car, I received a strange phone call from Dennis. When I answered the phone, he abruptly said "When are you dropping off your car?" I told him I already had, he said "Oh sorry. I confused you with someone else." I confirmed that I would be by to pick up my Mini the next day at 3:30pm and said goodbye. The next day, my husband and I arrived at 3:30pm and pulled up to my car. Before alerting Dennis that we were there, we began to look at the car. Upon inspection, the job was sub-par. I would say that the exterior was about 75% done but the interior was only about 25% done. It was clear that the interior doors and dash literally hadn't even been touched. At that point, Dennis came out. After pointing out some of the problems, he claimed that I had told him that I wouldn't be here until 4:30pm. Then things turned nasty. I was showing him the things that I was unsatisfied with- including at one point running my finger over my stereo controls and my finger coming away black with dirt/dust. He got very angry and disrespectful and acted as if I was insulting him and that I was the problem. When I mentioned that I wouldn't pay for the work in its current condition, he said, "The police station is right next door. I can call them if that happens." When my husband spoke up to defend me, Dennis said he was a "good Christian" and that I was the problem because I was getting "sassy." After this scene, he said that he would have the car done in half an hour, so we left and ran an errand. We returned 35 minutes later and it was clear that he had been working on it, but when he had us inspect it again it was still far from done. We got back in our car and hung out for another 15 minutes while he worked. Once again when he called us over, there were still issues. It took another 20 minutes of us pointing at things and him working on them until we were satisfied. It was interesting because he kept saying that a mark was a scratch that wouldn't come off or that it was damage to the paint, but when it was properly cleaned it would come off just fine. Over an hour after we arrived originally, the car was done. His attitude had changed when we returned and he was apologetic about how he had acted. He was even "nice enough" to take $20 off of the detailing for the hassle. He said that he had been having a bad day and we just couldn't understand what he had been through and that we just needed to understand why he flew off the handle. My car now had been detailed and I would call it satisfactory but not amazing even after the extra hour of work. It certainly looks better than it has in years and is ready to be sold, but I had higher expectations of how it would look. Now my opinion- The only reason that this isn't a 1-star review is because he was genuinely apologetic at the end of the appointment. But that doesn't make up for everything else. I would never return to Majestic Car Care and would tell my friends to avoid it as well. Between the subpar work done to my car originally and the attitude of the owner when it was pointed out to him, I am shocked that this company is still in business. Every business can have their bad days, but on this day they were so far from expectations that I have a hard time believing that this isn't typical. If you have your car detailed with Majestic, make sure that you are satisfied. read more

I just got my 2016 Honda pilot detailed inside and out. Denny did a great job and I will definitely come back with my other vehicles. The only issue was no signage on the building so I wasn't sure if I was at the right place. Otherwise a great experience! read more

I would give no stars if I could. I've been trying to get ahold of this company for 2 years to redeem a groupon. I've left so many voicemails with no return. The owner has consistently ignored my calls and failed to return any. I understand the Groupon was paid and the money was already received but the customer service here is horrendous. Just because you already have my money doesn't mean it's okay to flat out refuse a customer for over 2 years. I finally contacted Groupon and got it refunded. I wish I had earlier but I really wanted the service so I kept trying. avoid using Groupons here or telling them you have a Groupon. They won't call back or answer. Or care. I've seen so many good reviews and had great expectation. But my experience was horrid. This is common. Check the google reviews! The Groupon reviews seemed okay but on google thIs company refuses service a lot. read more

I found this place through Groupon. I guess you get what you pay for, but in this case, so much less. My experience did not start off well. I had to call and leave two messages stating that I wanted to schedule an appointment. On the third time I called, he answered and he explained that he didn't call me back because he didn't recognize the area code and was trying to sell him something. I made an appointment for a couple of weeks out on a Saturday. I called three days ahead to confirm the time. Again, I had to leave a message. He eventually returned the call about 9pm. What business does that when they aren't open that late--ok, what business confirms an appointment at 9pm? He was super cool with the Groupon (some places aren't) but he asked to see it several times, anxious about it. Ok, whatever. My appointment was for 8:30am. We had just spoken three days prior to confirm, yet he called me at 8am to make sure I was coming. I thought that was odd. When I got there, he checked out my car and informed me that it's be an extra $25 bc of all of the dog hair. I probably could have argued that but chose not to. He said my car would be ready at 12:30 but it wasn't until 1:30. When I got there to pick it up, they were still working on it, even though he said it was ready to go. Just glancing at the exterior, it looked like it had been washed by kids trying to fundraise IU see for their church trip. Dead bugs still on the front end. The interior was ok-the cupholder still needed q bit of cleaning and later my boyfriend looked around and said there was hair everywhere. I guess I was tired and wanted to get the hell out if there so I didn't inspect it carefully. Also, I went to give him my debit card to pay for the extra dog hair cleaning, he said he told me twice that he only takes cash and checks. I never heard him say that. And he kept referring to me as "hon" and acting like I was his idiot daughter. When I gave him the $40 I had on me to pay the extra $25, I apologized that I didn't have any more $$ for a tip. He fished around in his pocket, handed me a $5, presumably (but not actually mathematically) my change and told me to give it to the detail guy. Anyway, I get in the car and go home. There was one specific thing on the exterior that I wanted them to take care of. It looked like bubble gum on the quarter panel. I could have done it myself but that was part of what I was playing them for. Checking out the car at home, they hadn't even touched it. I reached down and was able to pull some of it oof, so I know it wasn't permanent. I was livid. Once I calmed down, I called him and told him about it and asked how we could take care of it. He actually said "What do you want me to about it?". I told him that it needed to be cleaned off. His response to that was that I could just take rubbing alcohol to it and it t should come off. I told him that's what I paid him for. He then asked where I lived. I told him Clifton and he said he didn't know where that was. He asked how long it would take for me to get there. I said 20 minutes. He said he didn't want me to drive that far to make a special trip to get this taken care of. I'm being serious here folks. I told him it wasn't a problem bc I wanted him to take care of it. He again told me to use rubbing alcohol (mind you, I don't know what substance on my car is and certainly he doesn't either, so is rubbing alcohol the new go-to car detailing trick?) I said they needed to fix it and that I'd be over there Monday. He finally said ok, to bring it by. The rest of the exterior was crappy--like you could just drag your finger along it and your finger would be dirty after. The back windows were streaked, too. The job they did was horrible enough but the way he reacted when I told him of the problem was demeaning and patronizing. I suspect if I were a man, he wouldn't have told him to use rubbing alcohol or not to make a special trip. Don't go here. They do a crappy job and lack even basic customer service--and are patronizing as well. I never want to deal with this company again. read more

I would never ever ever leave my car here no more. They did a good job vaccuming but in the add it said shampoo and condition your car that was my main concern. That was a lie my car still had ketchup stains. All they did to my car was take my money and never shampooed the inside. Majestic did a good job outside my car. i payed for interior and exterior and i left a tip. I had to take my car somewhere else to do the job. When i told them who i took it too they was like it figures we get alot of people who take their car their and be dissapointed. This time i stood at the new location to see and they did a better job than this majestic place. Thank you majestic for taking my money and doing practically nothing. You dont deserve a star i will say zero. read more

I rarely give a five-star review, but I was so blown away by what they did, that I had to give them a glowing review. I actually found them a few months ago through Groupon, and took one of our cars there to be detailed. They did an awesome job. A few months later there was an accident in another car. In my haste to get it cleaned, I went to a different detailer that was closer to my home. That was a mistake. They did not get the car cleaned correctly and there was still a smell. I called Dennis and explained the situation. He asked me to bring my car in. I dropped it off and picked it up the next day and the smell was gone!!!! He worked a miracle. I will never go to another detailer except Majesty. read more

Car looked the same driving home as it did dropping it off. Extremely disappointed and a big waste of money.

I got my Jeep detailed here prior to putting it up for sale. I dropped off at 10 and picked it up about 230 the same day and was very pleased with the result. It was pretty dirty due to years of carting around 2 big dogs. Not only was the hair gone, but overall it looked as good as new! Scheduling the appointment was a little strange and we seemed to have some confusion about the timing, but the owner was very nice and helpful with fitting me in. I'd definitely return and recommend. read more

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I go once a year to get my 2015 Camry detailed. It looks like hell when they get it. I feel sorry for them. When I pick it up it looks like a million dollars and I tip well. I'm very grateful to the owner and the men for their beautiful perfect work Carrie Meyer read more

I had a great experience with this company. My car was extremely dirty (mud, dirt, and plenty of dog hair from my German Shepherd- also known as a German Shedder-) so I looked online for a detail shop that was affordable. I used a place last year that did good work but was extremely overpriced (over $300 for the same services Majesty provided). I stumbled on Majesty Car Care and saw they had great reviews on Groupon and their website; at the same time I was troubled by some of the reviews I found on Yelp but decided to roll the dice. I am very glad I gave them a chance. Denny and his guys detailed my car absolutely spotless. They were even able to remove some small scratches on my hood that I couldn't even get out with rubbing compound. Every strand of dog hair was either vacuumed or shampooed away and the car looks and smells brand new like the day I bought it. They even took the time to give me a paint sealant and leather treatment that most places charge extra for. Denny also told me to bring my receipt for next time and he would give me a discount for being a loyal customer. Overall I am very satisfied with the work that Denny and his crew put in and I will definitely be a repeat customer! read more

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In defense of myself on Angelas post regarding her experience with majesty car care...Angela was misinformed by her own dealership.She claims we got her amplifier wet during the detail and her radio stopped working In defense of myself upon discovering the amp is completely covered by a solid panel which is impossible to get wet.. If there was any possible way we could have gotten wet , I would feel responsible, but as you can see because of location of amp.. My case is closed..I have paid some past claims when I felt we were responsible, however in this case I refuse to complete claim read more

I would think twice before taking your car in to this establishment. I purchased a Groupon for a detailing on my Mercedes, as it was discounted and the reviews on the website were good. I guess I should have dug deeper. The owner states that he has been 'detailing cars as if they were my own since 1993'. However, not once did this guy touch my car. Instead he has a whole bay at a borrowed garage, which he staffs with the people who actually detail your car. This is fine in and of itself, but in my case, the person who detailed my car spilled something into the radio amplifier (which in my Mercedes is located in the trunk of the car). I did not know this at the time, only that once I got in my car, the radio/cd player had no volume. I pointed this out before I pulled off the grounds. They looked for a reason for the lack of volume, pulling other guys off their detailing jobs to see what might have caused the issue. The owner never once came out of his back office to see what was wrong. I had to go search him out. Finally, the guy who did the work said to take it to my dealer and see what was wrong - probably just a shorted out fuse - and he would make sure it was covered. So, I did. When Mercedes found something sticky had been spilled in the amplifier, I alerted the owner of Majesty Detailing. He then refused to fix the problem his men had caused, basically calling me a liar, saying that, "Your radio amp probably went bad on its own. Its common sense mam We did not get wet If it got wet was some leak from underneath your car walls" First, terrible grammar, but that aside, the mechanic at the dealership was prepared to show him the damage and the sticky material that was spilled into it, but he declined to even speak to them once he found out the problem. This part was all bad enough, but the detailing was also not good. The car 'looked nice' at first glance, but whatever they used to clean my windshield now causes a smeary mess when it rains, despite new Bosch wipers. They also scrubbed my bumper so hard that a small scratch on the corner of my back bumper was a half inch wide, 2 inch long gash when I got it back. Lastly, the stuff they used to clean my carpets left them wet and stinky for days. It gave me a headache to even drive my car for a week. I usually never complain, but wanted to save others from my mistake of trying to get a deal. It is not worth it. Take your car to an insured, legitimate establishment if you want to have it detailed. This place is not. read more

I am writing this review because I want everyone to know that unless you want to be verbally abused and cussed at, DO NOT to go this business. I went to pick up my daughter's car I was having detailed inside as a gift, and when I went to pick it up it looked pretty much like it did when I dropped it off five hours before, it was not clean, and in addition the vinyl was all smeared with some kind of white cleaner, the carpet definitely was not cleaned. When I pointed this out to Denny he went ballistic, he told me he never has any bleeping (he used the f word) trouble with anyone else and told me "get off of his g.d. property", yelling and being very threatening to me and my daughter who was also with me. I never raised my voice, I guess he thought he could intimidate me . What kind of person runs a business like that, on top of that his other worker was yelling at us, we literally feared for our safety. I wouldn't recommend this place to anyone! read more