I used this company to install windows, a conservatory and the front door. The workmen were lovely,…read morethe work done well and I was initially happy. Unfortunately the constant calls from them to quote for further work, which I don't want, is bordering on harassment. And to make matters even worse, the last salesman to call me was so rude I ended up hanging up on him. DO NOT USE THIS COMPANY!

We used this company about 4 years ago to fit a new porch door on our house. We were quite…read moreimpressed with the job, the workmen were on time and polite and the door has been fantastic. A couple of years later, we wanted a quote for some double glazing and a conservatory so called Amber Windows but nobody ever got back to us. The second time it was agreed that someone would come round and give us a quote and they even told us a time they would be here, they never arrived! Since then we often have phonecalls from them asking us if we'd lik quotes for windows and things, I can't believe they think we'd bother with them again given they couldn't be bothered to turn up when they promised!

Best ever Windows! I bought some from them today, and it looked like they didn't have a Listing…read morehere, and they 100% need it!

Had 4 Windows and 2 French Doors fitted in 2021. In early 2023, the locking system in one window…read moreinexplicably failed. It took 5 calls over 2 weeks before NEO finally accepted liability and sent out a repair team. Less than 3 months later a second locking system has failed in the open position. I cannot close the window securely rendering my home contents insurance null and void. Have called NEO 3 times but each time the become more rude and abrasive suggesting it's not their problem! They have refused to acknowledge my e-mails until I chase them up with more phone calls; they have refused to commit to a repair timescale - actually saying 'I'm not going to commit to a timescale as you will hold me to it' Yes - seriously!!! When I asked for a part number to order a part in myself - they had no idea as they clearly have ignored the detailed information and photographs I have given them. 'If we have to order a part in we will' - so clearly they haven't even checked. Appalling after-sales service; noting that I had 2 neighbours use them on my recommendation and they haven't so much as acknowledged that and clearly are only interested in new business. Do not give them a penny. Appalling.

Neoglaze contacted me when i had put a search for quotes.Sid came soon after and gave me the first…read moreof several quotes.I was very impressed by neoglaze demonstration window and the information from Sid.I received a very competitive quote from Jack same day over the phone with Sid present.I decided to go ahead with neoglaze due not only to the amazing price but also the quality of the product and presentation by Sid.My windows were then installed as requested by me on a date agreed a few weeks later after a visit to measure up properly.There was consistent contact by Jack before throughout and after installation to ensure i was happy with their service.The installers Taj and Mo were polite worked so hard protected flooring and cleaned all debris old windiws and mess. i am more than happy to fully recommend Neoglaze who provided me with an amazing price flexible payment plan based on trust and fantastic quality windows Jack went above and beyond to ensure i was happy thank you so much.