We had a gas leak in our fireplace. Dave inspected it and repaired in no time…read more He was very knowledgeable and gave us information on our fireplace. He was very fair with us. Binne (Ben) Mulder Harrison Hot Springs

Furnace repair. Dave is super responsive and cares about the…read morecustomer. Had two of his team members out at different times (trouble shoot- Jeff, part Replacement -Joe). Very professional and willing to show and inform as they worked. I will have these guys out for any of my plumbing and heating needs in the future.

I had to quickly get my old hot water tank replaced as it was leaking and Jeff came to the rescue…read more He was very prompt with his response and was very professional. The quote he provided was very reasonable and more competitive than the 3 other quotes I got. The install also went without any issues and he arrived/finished on time. Couldn't be happier with his service. Highly recommended!

Jeff's Plumbing gave me great same day service on my water filter. Quality work delivered in a…read moretimely fashion. Thanks guys!

I contacted Mr Rooter about a constant drip from my hot water heater. The service technician…read morearrived and was very pleasant and professional. He diagnosed the issue (my home's pressure reduction valve needed replacing) within five minutes. He told me that as the valve had failed, the water pressure in my house pipes was WAY too high and said that its could damage appliances, equipment, etc. or cause a bad failure/leak. I asked if it was critical, he said yes. I, obviously concerned, agreed to the repair at the quoted cost of $660 inc GST. Little did I know he would fix the issue in perhaps 10 minutes and the part he used costs around $90 from RONA. The service tech was in and out in less than 30 minutes. I have since had quotes from two other local plumbers for $330 and $350 respectively. Unfortunately, while the tech himself was lovely to deal with, this disgusting level of profiteering is a stain on the business and the wider industry. Would definitely not recommend. Contact one of the other local guys - just as friendly and half the price (or less!).

If I could give 0 starts I would. To remove, reseal and rest our toilet, we were charged $363. He…read morewas here for 20 min and the lady on the phone would not give me a break down of why it costs so much. I will never use them again and will never recommend them to anyone.

We all make mistakes, although when you don't take responsibility and lie about it, that's where I…read morehave the issue. I had Fairfield Island Plumbing (Chilliwack) install a new water heater in 2017, they did a great job. Fast forward to November 2024, I had them attend, same tech as before to replace the pressure relief valve on the water heater. After tech leaves I was cleaning up the furnace room,and noted the pressure relief valve was used. These are the following emails: " I have a question wasn't this valve supposed too be new?" "I'm not in on Mondays, so I wasn't able to speak to Shawn until today. He said the part is new, it was in his truck stock. Unfortunately, the parts do not come wrapped and sometimes get scratched as there may be multiple parts in the bin together. If you have any other questions, please let me know." "I can understand parts getting scratched, although this is rust even on the shaft it's rusty. Here's a better picture. This not a new part " "I can understand your concern, I know the part itself does not look pretty. I did confirm again with Shawn that he took the part from his truck stock and it has never been previously installed. I will send Shawn to the wholesalers and pick up another new one and install it for you. Our reputation as a business and as licensed & bonded commercial plumbers is very important to us and I can assure you that we do not install used parts. We never want our customers to be unhappy with the quality of our products or our services and would like to make this right for you. I have availability next Wednesday and Thursday to set up a time that is convenient for you. Let me know and I will get it on the schedule." "With all do respect, I had another plumber attend today and it was also stated the pressure relief valve is used. I have also attached the manufacturer's part for reference, which is completely different in condition from the one installed.I would like you to pass this onto to the owner for feedback." "I have forwarded all correspondence to the owner for his review. He is unfortunately away this week but will be returning next week." This week has past and they did not reach out to me. Judge for yourself from the pictures. The part Fairfield installed and the mfg part I also reached out to three other plumbers for an assessment, all three stated part was used. Also when they installed the water heater they made sure there were no air lock(s) in the system, after recent installation I'm now left with air lock(s) that are banging through my pipes when I'm gone for mare than a day. I have replaced the pressure relief valve on my own and will remove the air lock(s) I did not accept their offer to come back and replace the pressure relief valve, as they have lost my trust to do an adequate repair. In closing I would not recommend Fairfield Island Plumbing to do any plumbing work, and if you do, check all the parts before installation, ask lots of questions, and definitely watch their work, as you don't want to be a victim, that may cost you more money in the long term.

We have used fairfield Island Plumbing a couple of times now and they have always been prompt…read morefriendly and knowledgeable. they tried to keep costs down for me as well - I really appreciated that.

We checked other hot tub dealers in the area and J Adam prices were as good or better than the…read moreothers. Sales staff was friendly, took the time to answer my questions and were not at all pushy. Installation went smoothly and my tub was filled the same day, ready for use the next day. The supplies I needed to operate my hot tub were all supplied and a staff member came out to make sure I knew how to use everything. All supplies were labeled with usage instructions. And a manual supplied to refer to if I had any questions. I was asked to bring in a sample of water from my tub for testing to make sure the water was balanced to begin with. The whole experience could not have been better. Thank you J Adam! JH

I purchased a hot tub from them last summer, and was thrilled with the deal that I got on it. They…read moreinstalled it, and were friendly and helpful with everything to do with its start-up. Professional, great business relationship, a nice selection of extras and fun stuff for your hot tub experience, and they are always great with testing our water and giving us our printouts.

Joseph Arnusch with "Vedder Residential" installed our A\C unit in 2021. I paid $10k for a heating…read more& A/C system with two headers, for our townhouse. The first year was good, although the job was somewhat shoddy. Lines/pipes visible. Black electrical tape holding things together. But, we overlooked the presentation, as we had glorious AC in sweltering BC heat. In less than a year, the unit started leaking. In our kitchen. Above our cabinets. The cabinets were ruined from the water leakage. I tried to call/email/text Joseph for follow up maintenance work. All contact attempts failed. Phone no longer in service. No calls returned. What should have been warranty work, has cost us thousands in out of pocket expenses, to prevent a shit unit & install from calving completely. Not just leakage, black mold build up, cold air blowing outside, not enough fluids, ice build up internally....absolutely brutal. This is not a cheap investment. If you want quality work, stay away from Vedder Residential and Joseph Arnusch to have work done. You'll be on your own. If I could give a zero Rating I would. Shame on you, scammer.

I had Joe from Vedder Residential come out and give a second diagnosis on my 6 year old Lennox…read morefurnace. Not only was he less expensive than the competition but he corrected a problem with the original install! This company gets a big thumbs up for prompt, polite service and no hard sales tactics. The other guys tried to sell me everything from a $500+ furnace filter to a hot water on demand system, rather than just fixing the problem - no heat!

I was referred to Ed by my neighbor and was impressed at the service his tradesmen provided. My…read moreyoung son let one of his toys go down the drain by accident and it got stuck. I called three places and the concern and attention they put towards the job was noticed and appreciated. I felt comfortable with them in my home and they were able to retrieve the toy which had strewn long past the p trap and was difficult to find. They searched until they found it and I was happy that they went the extra mile. If they don't answer, just leave a message. They will get back to you.

From the owner: Serving Chilliwack since 2002, The Plumbing Shop offers good, old-fashioned, personal service. Our…read moreteam of Licensed and Bonded Plumbers and Gas Fitters offer services such as heating, drain and sewer cleaning, natural gas line repairs and more. Contact us for more information.