we LOOOOVE APEX! my…read morehusband and I have a home in Maine (we live in LA) and after MANY years of resisting the idea of renting our home out to 'strangers' we finally began to consider the possibility of renting in 2013. our hesitation was partly due to our proximity, but mostly due to the fact that we LOVE our home (and Maine), and still visit. our concerns were MANY, but to name a few: 1. how would we find a good tenant, since we are across the country? 2. how would we decide what to charge? 3. how would we take care of any problems for our tenants, should they arise, since we are 3000 miles away? our questions were plentiful, and we were to (soon) find out that the ANSWERS were to be found through ONE source! while we were in Maine in May of 2013, by GOOD FORTUNE, my husband happened to see the APEX rental sign on HWY 88, so I called, to inquire about a meeting. Chris (president/owner) came the NEXT DAY, and was SO nice, informative AND knowledgeable! she explained that APEX would handle all of our concerns (and MANY we had not even thought about)! she advised us about what we would need to do, to get the property up to speed as a rental (clear out garage, get 2 cable boxes, etc.) a day or two later, we met the "wonder woman" Melissa, (aka property manager) and she took pictures of our home so that they could market it on their site. (she took awesome pics!) the net result was that within 4 days of my initial call, we were on their APEX website! we flew back to L.A. a few days later, not knowing what to expect... Melissa worked TIRELESSLY to coordinate addressing a multitude of issues (fixing our garage door openers, new combo locks, a new washer dryer and installation, cable TV set ups, to name a FEW) and within a couple of weeks, they secured us a lovely family for our home! the family only needed it for one month, so just weeks later, APEX had found us ANOTHER family for a few more months!!! we have FULL faith that Chris and Melissa have found us 2 wonderful families! PLUS, by finding us shorter term tenants, my husband and I will still be able to visit our home! they do EVERYTHING possible to accommodate the owner's wishes, as well as the client's needs. APEX does all the credit checks, meets with the tenants at check in, 'introduces' them to the house, and (most important for US) they do the final walkthrough before check out, to make sure the house is in good condition....AND the VERY thing best of all, is that APEX takes care of the tenant during their stay to insure a POSITIVE experience for them! example: we recently had some minor construction work done on the exterior, (by our front and side stairs) and as a result of the disruption to the ground, we had a slight insect problem INSIDE the house (ants, tiny spiders) and the tenant called Melissa. she called a company, to come out and use NON TOXIC spray inside, plus spray the exterior perimeter! when she emailed me to confirm that i was okay with it, i expressed my concern about toxins in the house...she let me know that she had already requested the non toxic product! because APEX has relationships with so many companies who can handle SO many issues.....Melissa just HANDLED the entire situation! that is only ONE, of many many situations, BIG and SMALL that Melissa has taken care of at our home! she's just AMAZING!!! the fact that BOTH Melissa and Chris are a JOY to work with is an extra added bonus. :) so the ANSWERS to my questions stated above are: APEX - APEX - APEX!!!!! we are SO grateful to Chris and Melissa for EVERYTHING they have done and continue to do, and look forward to a LOOOOONG relationship with APEX. they have TRULY been a gift! we HIGHLY recommend APEX for all of your rental needs, whether a homeowner, or a potential tenant/client. they genuinely CARE, have the knowledge and the expertise, are a SUCH a pleasure to work with! THANK YOU, Chris and Melissa!

Rented a house in Falmouth for August '23 through Labor Day from this agency. It was billed by the…read moreagent, Adam Shapiro, as "the Greenwich of Portland". As it turns out, the house sits right next to a busy parking lot for a beach with dirty water that smells like sewerage at low tide. Cars sit idling in the lot until 3 or 4 in the morning every night; it feels unsafe having them there. The front door lock is very difficult to close and the lock is not solid, offering very little security. The lower floor of the house reeks so badly of dampness and mildew that everyone had to move upstairs; the mildew smell in the bedrooms downstairs is overpowering. When I told Apex about this, they refused to come to the house to get an idea of how badly the moisture has affected that level of the house. The upper level of the house also has a terrible problem with moisture and a mildew smell. Upstairs shower stall smells moldy and damp, towels turn mildewy after 1 use because of the humidity problem in the house. The dishwasher failed to turn on and run the cycle. Apex sent the cleaning person over and she was unable to do anything. They were no help at all, it was just "no, no, no" from them. The oven light stays on no matter what, you have to push it closed forcefully, but then the light just goes back on after a few seconds. The electric window blinds stopped working 1 week into our stay; they had to send a tech over to recharge the motors, which took an hour of my time and attention. I checked out of the house August 23, almost 2 weeks early because I didn't; feel safe there and because the house smelled so bad. The agent, Adam Shapiro, did not reply to any of my texts or calls informing him of this; he just took the money and ran

If you have the opportunity to work with Alex Kappelman at Frontier Properties, you've been given a…read morerare and valuable gift: an honest, ethical, property manager. Let this represent the first documented historical record of all three characteristics being found in one human being. Ive known Alex forever, and hes always been good doing, helping people. Let him.

Extremely dissapointed with the agent. My family and I were promised first look at a home for rent…read morein my area. After several emails we decided on a week. When we were trying to set down a time to see the home, we were told there was an open house that coming weekend. We thought this was strange since there had been no one else interested in the home. This information was given to use on a Tuesday. The following day, after trying to reach Alex again and schedule a tour of the home before the open house, we received a response with a simple "this home has been rented". Mind you there was no phone call,although it was given to him, only emails were exchanged. We are extremely disappointed in how unprofessional our interactions with Alex were. We don't understand how this was executed as we were very excited for the opportunity Alex had promised us. We do not recommend his business.

Great customer service. We put them through the ringer for over a week, even booking two places and…read morethen cancelling, and ultimately didn't even use them (no fault of their own), yet they couldn't have been more pleasant and helpful the whole time. Leah was incredibly friendly, responded quickly by both email and phone and gave great advice. We hope to give Seashore Property Management our business next summer.

overall great experience for a family vacation. rental company and property met all my families…read moreneeds and will definitely rent from them again in the future.