They are absolutely amazing! I have not received better service than with them. Nasim, Vera are…read moreboth great, Nateysha is absolutely incredible. Their response time is no time:) whether it's small or a big thing, they are here to help. Best agency I have ever been a client of. Thank you.

Bad experience. I had to pay $860 over my deductible because I did not use the Statefarm…read more"preferred" contract shop. Statefarm would not cover the entire claim even though it was $1,000 less than their preferred shop. I did not use either preferred shop because previous time I used them for a claim where my hood was wrinkled by the bumper of a lifted Jeep. That shop added an unnecessary repair beyond the estimate for straightening the frame. The accident was less than 5 mph and the bumper was not damaged. After the accident and before the repair, I drove that car for a month and had the tires changed and did not even require an alignment. Statefarm paid for that but their chosen shop should not have performed the unnecessary work. We policy holders pay for that through our premiums in the end. I didn't want to use the other shop they suggested because that shop would not even look under my car to do the estimate. Just a 30 second walk around. So I took my car to the place I had great experience. That morning a Statefarm rep called me and tried to dissuade me from using my own shop which we are legally allowed to do. They even tell you on the claim you can, but they down't want you to. Then at the end of the repair, they would not pay my local shop in East Haddam even the amount that their own shop bid. I spent a lot of time on the phone with people who kept repeating that this would not happen if this was their shop. I am very dissapointed. The person from Statefarm just put me on hold for 6 minutes while she found on page 26, line C - No kidding - the line that says that they do not have to honor my deductible if I use my own shop.

I worked with Mike Crosby. He was very honest and knowledge about the products. I highly recommend…read morehim.

I think this place will make sure I stay far from this company. After messing up our policies…read moreseemingly daily, they seem pretty passed when we wonder why we got double charged. They gave us the wrong coverage and can't even seem to fix it. Please just stay away, they're just in it for the cash.

These guys are great. If you are looking for good rates, they have access to many carrier choices…read moreto shop around, but beyond that they go above and beyond to help their clients. It would be really easy for them to say "call the carrier" with questions and requests, since that's technically the right thing to do, but instead they act as an advocate and help their clients navigate the system. They definitely give a personal touch as opposed to online or 800 number brokers.

I have a small policy with this agency but I am treated as if I were their most important client…read more I cannot begin to describe how wonderful Shari Donovan is: dedicated, caring, excelling in customer service, etc. I cannot give her enough accolades to show my appreciation towards her. She can be reached at 203-453-4829. I am 72, had many agents over the years, but she is the best!

I have all my insurance through this company. Very knowledgable. Recommended by a friend. No…read morecomplaints.

Beacon insurance helped me get a great supplemental insurance plan to go with my Medicare…read moreinsurance, broker came to my residence and was able to help me out.

Avoid Tabitha, poor customer service. I was left with a feeling like I was inconveniencing her by…read moregiving her my business. My recommendation is to shop around a find an agent that appreciates you and is grateful for the opportunity to earn your business.

Nia was very helpful and accomidating right from the start. We needed quotes for Home and Auto…read moreinsurance. I gave her all the information for our Home and Auto needs. We discussed several coverages for each came up with a game plan my wife and I approved.

Great help, and I received wonderful service from everyone, even after I called 3 times. They were…read morekind and caring! Cheers, Berkeley

Jerrry helped my wife and I maneuver through Medicare supplements last year. He was knowledgable,…read morepatient and very helpful. He explained the choices, he felt best for our different needs, and pointed us in the right direction. He came to Milford to meet with us. We highly recommend. Tom & Patty O'Donnell