Bad customer service and no communications. I requested an estimate via their online form. No acknowledgment of the request and about a week later an employee shows up, while nobody's home. I come home to see a red contractor's truck in the driveway and a guy wandering around the house, preparing to take measurements. I let the kid know I didn't appreciate the lack of notice and asked for him to relay a message to his boss to contact me. Not surprised that I didn't get a call back. I only get the voice mailbox when I call them now and never get a response. If your boy would have been on my roof without my knowledge or expressed permission when I came home that day, I would have called the police. Imagine how they will do you once they have your money in hand and you have issues to resolve... read more