We went to Maico for a our hearing Aid fitting. The facility was clean and well appointed. The…read morereception for the office staff and Dr. Hudson was excellent. They took the time to answer all our questions, gave information on the devices and explained how to use them. I highly recommend this practice for anyone with hearing issues or concerns. I can only rate them 5 stars because that's all yelp provides.

My audiologist at Maico, Kristyn Farrell, is terrific. Very knowledgeable, and not in a hard-sell…read moremode, which is all too common these days. She takes the time to talk with me about options, programs for my hearing aids, and how to best meet my (admittedly demanding) needs. I recommend her without reservation.

EVMS Hearing & Balance Center is so high tech, thorough & nice. From the front desk to the hearing…read moretechs to the balance tech, they were all amazing. The center is located on the ground floor of River Pavilion at Sentara Norfolk General. Enter off Brambleton onto Gresham then loop around through the back section of the complex to the covered entrance way to River Pavilion. Free valet parking is available for patients. The location is convenient not just for Norfolk but also Portsmouth, Northern Suffolk & Western Branch via the Midtown Tunnel. It's an easy drive for those of us in the northwest section of Virginia Beach. I would suspect that the areas of Chesapeake with easy access to the Downtown Tunnel & I-264 would also find it a convenient location. Only knowing that this testing was required before seeing the Otologist that my Otolaryngologist had referred me to, I wasn't quite sure what to expect. The only thing I did know was that archaic inner ear testing by a Virginia Beach ENT decades ago had produced a violent reaction. Because of his bedside (chair side actually) manner I never returned. So I brought a driver. The two tests were scheduled for an hour each. So I knew they would be extensive. Hearing was first. I was amazed by both their high tech equipment and extensiveness. The techs were extremely nice, even showing me a computer printout of the graphic results at different pitches & vocal sounds. I didn't understand the hearing testing being required because my complaints never included hearing. But my later research indicated that hearing could be related to inner ear & balance issues. After they finished they sent me to balance, which I learned would be the area where I would be tortured. :) The technician was a very competent & compassionate administrator of torture, just the opposite of what I had experienced decades ago. The equipment was even more futuristic than hearing. Three tests were administered. I made it through the first two with mild results & thought, after the an explanation of the last test, I had made it through the regiment without a violent reaction. Wheww.... But not so! What I thought were just black goggles were actually computerized & measured everything going on as all three tests were administered. During the 3rd test I told the technician what it felt like my eyes were doing. She confirmed that they were, which was my first indication that she could see everything going on inside the dark cave my goggles created. I didn't even make it through the first half before the results gave her the information the doctor needed to work with. Afterwards she was very nurturing, which was much appreciated. As I sat on the table I told her that I wanted to research the science behind why that type of testing would make me so sick. She provided me with a pamphlet on all the tests which would be immensely helpful when I recovered. What was meant to be an hour test stretched into 1 1/2 hours before she walked me to sit in the lobby with my driver. "Don't worry", she said. "The Doctor won't torture you. That's my job." :) She was great. The paperwork to be completed before the testing was extensive. I feel that they gleaned more information for the Otologist from both the testing & paperwork than any other specialist I've ever seen. And believe me, that's quite a lot! I am so impressed with the EVMS specialists. The EVMS Hearing & Balance Center comes with my highest recommendation for anyone with inner ear issues. I've never had a hearing test before. But I can't imagine any practice being as thorough and well equipped as this. Thank you EVMS, not just for being a great medical school but also for the amazing practices of your faculty members. Coastal Virginia is very lucky to have you.

As party of the testing they changed the settings on my aids. Great improvement!! Now I know my…read morehome is noisy. Heating system, dishwasher, microwave all noisy. Used to be very quiet. Staff was excellent, attentive and professional

Dr. Eackles is always kind and patient. This has been an awesome transition into the land of the…read morehearing.

Took my mother in law for a scheduled 1:00 PM appointment with Hecker. We were there on time,…read morehowever Hecker did not bother to show up until 1:15 PM. He made no apology for being late and after the appointment when I mentioned he became upset and obviously frustrated. He adamantly stated that all his patients are treated with care. I agreed I just stated that he wasn't on time. Why schedule an appointment if you, the doctor isn't professional enough to arrive on time.

I love this office everyone is wonderful and professional. My doctors are very professional in…read moreeveryway.

With COVID, flu season, and bad colds going around, it is hard to get a same-day appointment to see…read morea doctor in the office. I have asthma and allergies and was having more nasal congestion than usual and didn't want it to get really bad. Dr Queen has been my ENT for over 10 years and is just amazing. I called the office and staff worked me in to get an appointment that afternoon. I registered at home before my appt so I didn't have to do anything but see the doctor. It was a sinus infection and I needed antibiotics. I am so thankful to doctor Queen and his staff for getting me in so quickly to treat this before it got much worse. Everyone in this office is just amazing and I tell all of my friends and family they should definitely see Dr. Queen.

Very friendly. Saw me for my appointment quickly. Stephanie listened to my feedback on how I used…read moremy hearing aids. She checked the condition of them and then adjusted the settings. Stephanie then had me check her changes and made sure I was pleased with the adjustments. They will check in with me in about six weeks and have me come in if I would like further adjustments. Just a very positivr experience!

I saw Stephanie Howard today. I have been seeing her for several years on my hearing journey. she…read moreis extremely qualified and I believe she has seen it all over her many years, She fixed my issue very quickly. I highly recommend Stephanie

I have been seeing Dr. Liptak now for almost three years. I had an appointment…read more With him in July at the office on Discovery Blvd, but when I arrived, I was told he had left. I asked where did he go, for I wanted to keep him as my Audiologist? No one knew, they said he just left. I saw his picture in a magazine with a new location. I am now seeing him again. He has always has greeted me with a hand shake and a smile each time I saw him. He is a true professional in every way. I highly recommend him to all.

Dr Jude LIPTAK and his pleasant, professional staff went above and beyond once again today during…read moremy 6 month "check up". While Dr Liptak's staff cleaned up my hearing aids, he completed an update and discussed with my wife Cindy the final steps on Blue Tooth to hear my favorite programs without changing out my hearing aids for ear pods. As always these past 6 years Dr LIPTAK and his staff were courteous, personable, and professional. I always look forward to my visits to Colonial Center for hearing.

I've used a few hearing doc's over the years and this office is simply the best! They never…read moredisappoint.

I wanted to thank all the team, especially Dr. Alexandra Yowell for providing me the courage to…read moremanage my hearing loss. I have struggled over the years with conversations and I thought it my hearing loss was normal. She has provided me with confidence and education on what I have been missing and the difference that the right hearing aids can make in a daily conversation with friends, family etc. Thank you for your patience and time and continued support, definitely give her and the team 5 stars!

Absolutely fantastic service! Very caring and professional! I was having issues with my hearing…read moreaids... they were able to get me in for evaluation and adjustments in less than 24 hours. Dr. Bartlett took the extra time to go over everything, answered my questions, ensured everything was perfect, an absolute stress free productive appointment! Front desk made sure all paperwork was taken care of quickly and efficiently, greeting was kind and professional... wonderful office and team! If you want or need the best in audiology and/or hearing aid care this is "the place to go!" I'm extremely reserved when it comes to recommendations, especially customer service as it is a pet peeve, but as professionals they earned the very high recommendation! Thank you Dr. Bartlett!

Incredibly impressed by Dr. Bartlett and staff! Incredibly friendly, professional, patient and…read morethorough! I felt like they genuinely cared about me, my hearing, and how they could best meet my needs. Dr. Bartlett was very patient answering my questions and making sure I understood everything. Absolutely wonderful experience and I would highly recommend to everyone.