We had wonderful experience with Dr Raj and Dr Mai. The entire team is so kind, patient, and amazing with our kids. They have made both routine cleanings and even extractions as comfortable and stress free as possible. They take the time to explain everything, help kids feel at ease, and truly care about their patients. Our family drives from Hayward because of how well we feel taken care of. We couldn't ask for a better dentist and highly recommend them to any family! read more

TL;DR Dr. Mai Dinh and Dr. Raj Lotwala are reckless, unprofessional, and entirely profit-driven. They started a snowball effect of problems by pushing unnecessary fillings on our kindergartener just to maximize revenue. Dr. Raj used the wrong filling material (they fell out in months) and practiced poor sterilization, sealing bacteria inside our child's tooth. To "fix" their own negligent mistakes, they then pushed for a premature tooth extraction and a high-maintenance spacer. Their clear goal is to trap parents in an endless cycle of costly treatments. Since Dr. Morris left, this practice has become a dumpster fire. Full Story: We originally had an amazing experience with Dr. Morris for our older child. When he left to teach, we registered our kindergartener with Dr. Raj. At a routine check-up, Dr. Raj diagnosed minor cavities and strongly pushed for fillings, claiming it would help the teeth last. Trusting him, we agreed. Shortly after, the problems began. The fillings chipped and fell out within months. Dr. Raj admitted he had used the wrong, overly brittle material and had to redo them. A few months later, our child woke up with severe facial swelling. Dr. Raj took an X-ray and found a bacterial infection trapped under the very filling he had placed. When I asked how bacteria got trapped despite our child's excellent oral hygiene, he dodged the question. He prescribed antibiotics. Three weeks later, the severe swelling returned. We couldn't get an urgent appointment with Dr. Raj, so we saw his wife, Dr. Mai. After subjecting our child to yet another X-ray (far too many in just 6 months), she casually recommended extracting the tooth and installing a spacer, prescribing even more antibiotics. Highly suspicious, we pulled our medical records, canceled all appointments, and got a second opinion. The new dentist confirmed our worst fears: the initial cavities were so minor they should have just been monitored until the teeth naturally fell out around age 10-12. The original fillings were completely unwarranted. He also strongly advised against the extraction, noting a spacer would introduce years of ongoing maintenance and complications. Dr. Raj and Dr. Mai's reckless recommendation for unnecessary fillings triggered a snowball effect of catastrophic errors: first using the wrong materials so the fillings crumbled, followed by poor sterilization that sealed bacteria directly inside our child's tooth. Instead of taking accountability, they tried to extract the tooth and install a spacer, replacing their mistakes with a high-maintenance nightmare. Their objective is crystal clear: drag patients into the mud, trapping them in an endless cycle of unnecessary procedures, frequent visits, and continuous payments to maximize profit. They are simply living off the golden reputation built by Dr. Morris. Never step foot in this horrible practice. You will thank me later. read more

As first-time parents to a 7-yr-old girl, we were very nervous about the general anesthesia dental procedure and hesitated for a long time while doing our research. After paying for and visiting 3 different dental offices, we finally decided to go with Dr. Dinh's office. Given my daughter's gag reflex, even routine teeth cleaning or X-rays were challenging, let alone the extended time needed for cavity work on all four quadrants. We truly appreciate Dr. Dinh's patience in explaining every step of the process, conducting a thorough examination, and providing exceptional care for our little girl's dental procedure. From our first consultation to the procedure itself, we felt reassured by Dr. Dinh's expertise and dedication responding to my every follow-up texts/emails. My daughter even attended the school dance the next evening after the procedure, which speaks volumes about how well she recovered. Dr. Dinh, we are especially grateful to have found you for the dental procedure under anesthesia at the Kaiser hospital setting. The entire experience was seamless, and we felt confident throughout the process. The hospital's environment with dedicated anesthesiologist working alongside with other nurses while you performing procedure, we knew our daughter was in safe hands. The level of care, comfort, and attention to detail provided by you and the hospital staff exceeded our expectations--down to the little things like offering bubble gum or fruit-flavored air for anesthesia and the stuffed animal upon first arrival or departing toy gift. It was clear that both you and the hospital team prioritized my child's well-being and comfort every step of the way. On top of it, the evening of the procedure, you called from your cell phone to check in and offer to reach out anytime if fever or anything concerning. Thank you again for your excellent care and for making this experience as smooth and reassuring as possible. We are grateful to have you as my daughter's dentist and would highly recommend your services to other parents in a heartbeat. read more

The BEST decisions we've made!! As parents, we hated seeing our daughter struggling each visit to the dentist office until we switched the to Dr. Morris and Dr. Dinh's practice. Both Dr. Morris and Dr. Dinh are gentle, experienced and take time to explain the treatment plans/procedures. Our daughter refused to sit on the exam chair on her own or open her mouth until we came to this dental office. Truly night and Day! Our daughter is now very comfortable and happy with her new dentists!! She sits on her own, opens her mouth, no screaming or crying!! So glad we found them. read more

Dental office is welcoming, accommodating and very friendly. They explain things well and help with educating young minds about the importance of dental hygiene. Dr Morris and his team do a phenomenal job. read more

Really happy I found Dr. Dinh! The team at the office was incredible with my son. They were able to squeeze us in early for a check-up to see how a tooth came out and then they were able to go ahead and give my son his exam. Gabriella, our hygienist was incredible! She was so good with my son who has a lot of sensory sensitivities and some anxiety. She walked him through what she was doing, let him get comfortable before she would proceed with anything. Dr. Dinh was equally patient and kind - she was so thoughtful and talked me through options and was very attentive as I gave her background on my son! I would highly recommend this practice to anyone looking for a dentist for your littles! read more

Dr Dinh is amazing! My kids were nervous about going to the dentist (after not going for a while during the pandemic)--and she instantly put them at ease. I appreciated how she walked me through any changes we needed to make and reassured us that we were on the right track with their oral health. Definitely glad we switched to her practice! read more

Thank you to Dr. Morris and staff for always being so patient and kind with my son. He's terrified of the dentist (due to another dentist that was not so kind), and he is slowly coming out of his shell after a few visits with Dr Morris. He is not judged for needing to stand during his exams and the staff tests the tools on his hands so he doesn't get afraid. Thank you! read more

Dr morris went out and his way to make things work! Im so grateful for his help! My daughter had to be put out because or she wouldn't let them do work on her awake . He had patience and truly cares.. thank you for your care read more

Dr. Morris and his staff are absolutely amazing! My kids are growing up to have a positive experience with the dentist. Very thankful for this office. I love that everyone engages with the children and make them feel special and not just focused on talking to adults because that's boring. This appointment my daughter saw Dr. Morris at 9 months old, I believe it helped her looking at him examine her brother because when it was her turn there were no tears just calm and interested in all that was around her. read more

Dr Morris and his team go above and beyond to make our three children (3,6 & 8) feel comfortable and like they have a choice. They are warm and encouraging and conservative in their approach. read more

My kids have gone to this practice for 10+ years. Always great. Friendly staff. Efficient service. Kids were always comfortable to go. When they were young, they loved the toys and prizes. read more

My children were apprehensive about their first dental appointment, but their fear quickly dissipated the moment they saw the play kitchen in the waiting area. The staff was very friendly. Our dentist was knowledgeable and trustworthy. Overall the office is clean and well-organized (apt on time and staff was considerate of my tight schedule) I highly recommend this pediatric dental office! read more

Dr.Morris was great with my 6 year old son. He needed two extractions and feelings and his pediatric dentist that he was seeing would not do the work with out putting my son under full anesthesia. I saw another pediatric dentist and got the same opinion. Dr.Morris was recommended to me because he would go into the hospital to do the procedure, but when we went for consultation he told us he wanted to try it with out putting him under anesthesia first. My son did great with just the nitrogen and I'm so glad that Dr.Morris is so experienced and that my son did not have to go under anesthesia. read more

We've brought our daughter here for over ten years (she was about 3) The atmosphere is very safe, friendly, warm and caring. The waiting room is large, and they swap out the toys. There's always paper and crayons, and the walls are covered with the kids' artwork. Both Dr. Darrow and Dr. Morris are phenomenal with kids. We have had to deal with extraction, cavities, and sealants as well as the usual "counting of the teeth" (that's their euphemism for cleaning). Then we found out that my stepmom's nephew went to Dr. Darrow since he was 3 and had GREAT memories of him and his office. The Dr's encourage good hygiene without being dogmatic or frightening. Parking is usually easy int he lot in the back but if it's crowded, there's always parking on the street. They take cash, checks, and credit cards and are really great working with you when you are between dental insurance. They are more concerned with staying on top of the child's dental care. Oh and yes, they do have a goodie bag, and a special prize wall where you can choose something for behaving so well. read more

make sure that you verify your insurance with this office! As of two months ago, they stopped, taking our insurance which was Delta. And they failed to tell us that until after the dentist seen my son! be advised, I don't think they are in network for any insurance company so verify that before hand. It's obvious that Anisha and the other three ladies that work there will not warn you of this ahead of time, whether it be because they're horrible at their job or because they're just trying to screw people out of money! Who knows maybe they just don't do it because they know they will lose all their clients. my son did enjoy the dentist himself though. He was very good. My only complaint is towards the four snakes at the front desk and how Anisha handled the situation..... Not gonna return! read more

Dr Morris is very nice and experienced. His staff is professional. There are some changes during COVID. Now it seems stabilized. Dr Morris's previous partner was quite aggressive on pushing different treatment. We haven't tried his new partner yet. If possible, Dr Morris is recommended. read more

Great visit as usual with Dr. Morris and team. Thank you very much for taking care of my kids!

My first boy start going this office since 1998. My other boys are now in college but still coming to this Pediatric Dental office on their own. For years, two Dentists we saw retired, but they still carry the similar good practice. The staff seem to have less turn over and they are proud of their good work. What I like about this office is that they wash their hands in between patients. They sanitize the dental chair surface, table, and light switch after each patients. They teach the kids how to brush and floss with each cleaning visit. After visit, the Dentist sits down to speak with parent and child together to go through details. And my boys enjoyed picking a little treat they like after visit. read more

We love Dr. Dinh! She's always so cheerful and happy and is always awesome with my kids. She has a super conservative approach- which I appreciate as a dad of some slightly timid little ones. Nice to know my kids are in good hands! read more

We absolutely love going to Dr Morris's office. My daughter was super scared the first couple of times, but they made a note in their file that she needed a little more help, and now after her visit today, she exclaimed that she loves going to the dentist! They are super fast super efficient and super friendly. Could not recommend more. read more

Dr. Morris and his assistant were very attentive and good with my daughter. The office is clean and felt safe from a COVID perspective. Our family trusts Dr. Morris with our daughter's dental care, and we strongly recommend him! read more

We first brought my daughter to my regular dentist when she was 2 for her first checkup and it went awful. We decided to research thoroughly and found this place and absolutely loved it! We brought my daughter (now 3.5) and son (1.5) for their first official dentist visit and the staff was so great with both of them. The assistant cleaning my threenager's teeth was patient with all her fiddling, showed her how each tool worked and what she would be doing with it so my daughter felt less scared. Dr. Dinh was an amazing with the kids too, and is also Vietnamese so she used familiar words when addressing my kids. It went much better than I expected and definitely would recommend this office for anyone that has kids. read more

We normally see dr morris but today we saw dr Dinh. I really enjoyed how understanding she was and how she was compassionate to my concerns. She explained well and checked in with me regarding my worries. I appreciated her gentleness. The staff are always so understanding and patient with my kiddo. read more

Dr. Simon Morris is the best pediatric dentist I've ever encountered. We were recommended her by Dr. Michael Leong from Sunnyvale for my 3 year daughter's dental services. Dr. Darrow and Dr. Morris are the only pediatric dentist's who take Kaiser Medical insurance for their anesthesia procedures as well. FYI. My fiance went to the initial consultation. During the consultation he was told that my daughter would have to have a mini root canal due to the cavities in her front teeth. =( DAMMIT!! The day of the appointment. I was there. The big guns!! Dr. Morris was such a pleasure to deal with. His dental assistants were nice to Airis in helping us administer her oral sedation. (very scary thing!) The entire procedure was quick. While he was cleaning her teeth he told us that the cavity wasn't as deep as he expected and so she didn't have to have a "root canal". The cleaned her teeth and then put in the fillings. Lucky enough the fillings in her front teeth are the white kind of fillings so it looks as if nothing ever happened. I honestly didn't know what I would've done without Dr. Morris. He was so great and kind to my daughter and made the entire experience smooth as a baby's bottom. Dr. Morris is not only a professional but a great guy as well. It's nice to know that he himself has 3 kids, 3, 5 and 8. So it's definitely nice knowing he has kids at all different age ranges. He also called the evening of to check on my daughter and even though he was not the on call dentist that evening he left us his cell phone number in case of emergencies. I highly recommend him for any of your child's dental needs! read more

Mai Dinh , DDS - Before Dr. Morris - Pediatric Dentists Near Me - Los Gatos, California

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I've been going to this dentist office for my 2 kids for the last 6~7 years. The doctors are wonderful although Dr. Moniz moved on to teaching :( The problem is with the front office scheduling. My kids schedule is 8AM - 3PM, so preferably we'd like a time that's not within the school time. And this is to schedule a six-month routine checkup. The lady just refuse to schedule anything in the PM time, even though my daughter is 12 years old. She said the next appointment that fits your PM time would be next year. Com'on! It's September and you pushed the date to next year???? We are looking for a new dentist and will not be coming back here again! read more

My poor little guy has been to 6 dentists and he is only 2. He was born with poor enamel. I am finally relieved to have found a warm and caring dentist for him. I felt he showed genuine concern and empathy for both my son and I. He performed the work very efficiently, he gave us recommendations but made it clear he'd only do what we felt comfortable with. The waiting room is very clean and has wonderful toys to entertain and help to distract nervous patients. We have finally found our forever dentist! Hooray! read more

Dr. Morris and Dr. Dinh are amazing. My three kids have been going here for over 10 years. Very professional, kind, and of course kid friendly. Kids can watch movies while work is being done and of course they love the toys they get after. We never have to wait long for appointments. The office isn't super modern but not an issue, love the homey feel. generally easy parking. entire staff is efficient and friendly. read more

Such great and caring dentist. Highly recommend to the kiddos. They take the time to help educate parents and patients. My kids love coming to the dentist. read more

Dr Morris and his staff are very friendly and helpful. My daughter is always happy after her check ups and cleanings. Staff is always patient. They listen to our concerns. And send plenty of reminders for upcoming appointments. We couldn't be any happier! Thank you read more

Mai Dinh , DDS - Another happy patient! - Pediatric Dentists Near Me - Los Gatos, California

My son broke his front tooth in half around 4pm. They got us in immediately and put a bandaid on it to save the nerve and avoid any pain. The next morning we got a call that they could repair his tooth. It looks perfect and most likely will stay perfect because of their prompt attention to it. I am forever grateful! read more

We've been going to Dt Morris for about 10 yrs. He is a GREAT dentist. Very patient and thorough. All of his staff are always so kind and friendly. Highly recommend. read more

They are still putting it on my credit report even though I have paid them every single darn cent! I'm not sure if the same women are running the front office, but it's still frustrating to see that they are such lazy women that wouldn't run my insurance! I moved to Arizona and they were able to use my insurance for my kids! How the heck would a California dentist not be able to when our insurance was California insurance??? read more

We have had two visits with Dr. Dinh and she is so lovely. The whole office staff has been really great and comforting to my kids overall. Our recent visit my son has to get a tooth pulled and they made him feel so comfortable and relaxed, he didn't even realize the tooth was out! Very impressed and very happy!! read more

He is calm, explained everything though he was running behind a bit today (usually he never is). Gave clear instructions. I'd totally recommend him to anyone I know. read more

My 2 sons have been seeing Dr. Dinh and Dr. Morris since they were little and now they are in their teens. We are very happy with both of them. We love this place. Dr. Dinh is very kind and professional. I wish I could be her patient too. read more

I love Martha and Dr Morris! My 3 year old had a great time at her cleaning and they were so thorough in their cleaning!

Came here the first time and the visit went OK but I think the doctor was a little rude to us. For the next visit, I needed to make an appointment after 1pm because my daughter is in school every day until 1pm. The receptionist said that the doctor only sees kids her age between 9am and 12pm so he can see older kids in the afternoon. I explained that my daughter is in school from 9am to 12pm and need to come in the afternoon. The receptionist repeated that the doctor only sees kids her age between 9am and 12pm so he can see older kids in the afternoon. I again told her that my daughter is in school in the morning and need to come in in the afternoon. The receptionist again repeated word for word: the doctor only sees kids her age between 9am and 12pm so he can see older kids in the afternoon. It was like talking to a malfunctioning robot. I told them to forget it and I'll find a new dentist. read more

First off, let me just say that the dentists and hygienists here are fantastic! We've had nothing but wonderful experiences with Dr. Moniz and Dr. Morris. However, the actual administration of this office leaves a lot to be desired and is why we will not be returning. I agree with other reviewers that the front office staff is rude and will try and argue with you about when you are scheduling an appointment. Also, I work in the insurance industry and if you're going to stay with this office, you better be prepared do your homework and call your insurance yourself for all your pre-determination of benefits including your every 6-month cleaning and exam if you don't want to have to pay out of pocket. Last year we were given x-rays when they were not due yet and were charged out of pocket for them and last month, my daughter was seen on 12/29 for her annual cleaning and exam and we were charged out of pocket as well because her exam was not due until January. If we had waited until 1/1, it would have been covered in full. A good dentist office will check to make sure your benefits are available prior to scheduling your appointment. The last thing I'll say is that there has to be a better way to schedule an appointment than by making you fill out your own postcard to call and schedule an appointment (especially since your child might not actually be due for an appointment yet). Most offices I've been to have the technology to look 6 months out from your appointment and schedule it on the spot. read more

I previously submitted a review, but have decided to revise. In 2009 my 3 1/2 year old went to see Dr. Darrow for a filling. During the procedure my son was very afraid and was crying and moving during the procedure which was when Dr Darrow yelled "Stop it Matthew!" It definitely scared my son that he was finally still, but now 2 years later at age 6 he still remembers and says he is scared of dentist because they yell at him. I assume Dr. Darrow was frustrated as my 4 year old squirmed in the chair, but due to the fact that ALL his patients are children I expected for him to handle the situation better than he did. I probably should have discussed my concern with Dr. Darrow, but decided to write a review on yelp. Thinking back I can understand Dr. Darrow's frustration and it was the only way to get my 3 year old to sit still. Maybe my son is on a sensitive side, but as a mother it was hard to see my son go through this and be afraid of the pain then to be afraid of the dentist too. I appreciate Dr. Darrows concern upon reading my review and explained to me that sometimes this needs to happen in order to avoid sedating a child. I would much rather have Dr. Darrow yell a little instead of sedating him, so I do agree with him in that sense. Although my son is still a little afraid, I do have to say that Dr. Darrow knows what he is doing and is a good dentist which is why I have decided to give Dr. Darrow another try. My son (who is now 6) has an appointment with him next month. I will report back on how it went and will change this to a higher rating if all goes well. read more