Amazing store bought multiple peices from there - Sarah is amazing to work with and so is her…read moremother!

I brought in a watch that needed servicing, and left it at the store with an associate. 2 MONTHS…read morewent by and I didn't hear back from them on when the watch would be done. Despite calling about when it would be ready, I was given an answer of "another 3 weeks". When I called yet again and finally spoke with the owner, she let me know that the people who can service it will be by in about a month. WHY was this not mentioned before? Had I known it would take this long, I would have found another location to take it to. Very unprofessional and it shows that they try to take on too much & don't have the bandwidth for the jobs and repairs they do get. I do not recommend this jewellery store.

This store was disappointing for sure, I have a 5K engagement ring and band and they needed sizing…read more Because I didn't bring them in within six months they wouldn't honour the free sizing. I also had a band that needed repair and wanted to charge me half price for the repair after they'd charge me 150.00 for the sizing of the pieces from their store. What a deal right?! Never going back, even though I have some custom work to be done for a ring, I'll be going to Farrah Fine Jewelry in Kanata!

I've been searching for a simple custom engagement ring. I've been to all of the major spots in…read moreOttawa and get the same feeling at each place. They're happy to take my money, but don't care to spend time getting to know me and my fiancé to be. After a bad experience at Howard's and a decent one at Magpie, someone told me to venture out to Orleans to La Maison DOr. So I took the long trip from Almonte to Orleans hoping to be wow'ed. Unfortunately I wasn't wow'ed at all...the staff seemed nice, but once they found out my budget, they discounted my ideas and pushed me into specific ready-made rings in their store. You probably don't need my business, but you don't need to treat me as though you don't. Verdict: Not worth the drive. Still looking....

C'est un ,,bijoutière" de loisir... This is more a hobby / trinket store. They doesn't have much…read moreselection and what they have looks like they are from the flea market. It is petite things you give to your bridemaid that they don't wear after your anniversaire of mariage. Rien n'est droit, and they call it ,,Organic''? C'est quoi ca? Over one months wait to make one engagment rings? Économise vos argent!

A great place for unique jewellery designs (including custom work!) and repairs. I've gotten lots…read moreof jewellery pieces repaired here over the years, including broken necklaces and rings, replating, resizing, and all sorts of alterations. So far, I've loved all the work they've done.

Dave turned an old family gold setting into a beautiful ring for me that I love wearing!read more

Just a statement to say how satisfied we are. My son is travelling from country to country. He…read morewanted to propose and asked me to help him find the right ring. The problem is he knows exactly what she will like. After visiting some places in Canada, online and in Barcelona and France where he was, he decided he will give her a custom ring. It was an other level, I went to all stores, sometimes it was the price sometimes it was something else. I went to the internet and found the name of David Congers. I called him, a very calm, confident voice. I felt that he really wanted to help me and knew what he was talking about. The problem is that during the pandemic, he closed his store and was working from home. The first time I went to his house, he was scared of me and I was scared of him. Showing diamond in a garage was not to reassure me. My phone died and I asked him if I could charge it inside his house, I could feel that he was not confortable to let me in. To make a story short, I showed him a model. He showed me a diamond that my son was thrilled about. We discussed prices and settled. When the time comes to deliver we went to a mall. Again, we were both scared of each other. I had to make sure that the number on the diamond was right and he did not want to give me the diamond until he received the money on his account. Besides that lack of confidence on both sides, it was a great experience. The ring was wonderful, both my son and my future daughter in law are so happy about it. The size, everything was exactly they way the wanted. I really recommend David Congers for his patient. He is working from home but he is honest and direct. Thanks again David.

What an incredible experience. When I first sent out a request for quotes for a ring clean &…read morepolish, Dixon's was one of the first company to respond. Their response was also direct and efficient, just the way I like things to be done. I finally recently had the time to stop by, so I did a drop-in. The jeweller or staff that greeted me did a quick inspection under her fancy lamp, then brought it to the back to be cleaned. I was able to wait around and it took all of 15-20min from check in to check out process. I really appreciate how efficient and friendly they were. And my ring came out looking brand new.

Amazing place. I…read morefirst contacted Mathew 2 years ago, around Christmas time. I had a vision of what the perfect ring for my partner would look like. I went to countless jewellery stores and was always told "the features are too complicated and it doesn't warrant the design." This all changed when I met Mathew. He was open and willing to take on the challenge of building the perfect ring. I described to him the meaning of the ring. I even went as far as trying to figure out how many twists the bands would have and the number of diamonds on the band, in order to be symbolic of our relationship. Mathew asked me why I had chosen a specific style and feature. So I described that the band was to be simple yet stunning, like my partner. The center stone was to represent her heart and I wanted it to be as big and clear as possible. Together we went through multiple design stages. For example, changing the diamond sizes on the twist in order to make it look nicer. When it came to choosing the center stone, Mathew knew exactly what I was after. He told me that it would take time, but he was willing to bring in diamonds to show me, until we found the perfect one. Never once did he pressure me into choosing a specific stone. He told me to be patient and that when the moment came, I would know I had found the perfect diamond. Well the day came. Mathew presented me with the final stone, and he was right, I knew it was the one for the ring. He agreed that it matched my description perfectly. The ring design was completed next and high quality photos were given to me for approval. I once again decided to make changes to the ring. This time adding each of our initials and birth stones to the side of the ring. Mathew agreed it was a very nice touch to the ring. When all was said and done, the final ring came out better then I had ever expected. Mathew said the reaction on my face was priceless. He felt the ring was exactly what I had envisioned for my partner. All this to say, Dixon Jewelers allowed me to come up with exactly what I felt my partner deserved in order to reflect who she is. Dixon Jewelers accepted the challenge and was fully supportive through this LONGER than normal process (only due to my changes :) ). Thank you so much for all your hard work and I look forward to doing more projects with you in the future.

Thompson Jewelers has been the only jeweller that I trust and have gone to over the last 25 years…read more Why do I keep coming back? It's the workmanship, the people, integrity, professionalism, creativity, ability to read my mind and of course the stunning pieces from the display cases and the handcrafted custom pieces from the bench. Happy 70th anniversary to Thompson's Jewelers... Cheers!

Bought my wife's ring there 35 years ago. Needed to have…read moresized bigger [1/2 size]. Brought in for quote and time frame to have done. Both were reasonable and suggestion to have claws redone, I agreed. Parking and vagrants outside can be a problem. Very good friendly service.

Oh I love the jewelry at Magpie. If I was a person with a larger bank account I would be a regular…read morethere, lol. They carry a lot of unique pieces and many of them are from Canadian designers. They carry the more affordable items of Anne Marie Chagnon, which have an industrial punk vibe (prices start at $30, but do go up to $800) to the pricer Ann Sportun pieces, which feature simple designs with unique twists (prices start at $150 and go up to around $7000). They also make custom designed pieces. I find this location a bit more intimidating than the one at the Rideau Centre, as it's quieter and the number of staff is usually greater than the number of customers, so I feel like they all stare at you as you are looking around, lol. So Ottawa is currently in lockdown at the time of the writing of this review, so they are closed for in-store shopping, but they have a website and you can buy online.

I definitely recommend Magpie! It has a large selection of items across a wide range of prices…read more Items that are affordable but also luxurious items, it offers something for everyone. I have a pair of classic hoops & a few rings that I purchased years ago from the Rideau centre location and they have really held up. Recently I went to the westboro location and had such a great experience with Allison. I purchased a necklace and bracelet and Allison was so helpful, kind and patient through all our questions. They have jewelry from lots of local designers around the Ottawa area it seems! Our items were from an artist Diane Roger who used to work at Magpie and now sells items independently from Arnprior! Always nice to support Canadian/local.

Wonderful service and great prices.We were very happy when I brought in my bracelet and he fixed on…read morethe spot. I took in a necklace and he is making an extender for me. Great prices, I highly recommend Frank.

Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches…read more(Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle my luxury watches. I also have two specific examples of how Frank saved the day: 1. I have a pair of earrings made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn't do it because the hole was so tiny and the wire was so thin - they didn't have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it's been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn't keep proper time, as it lost 20 minutes every day, despite having a new battery. Brought it to Frank, he cleaned it, serviced it, replaced the rotted gasket, and it now keeps perfect time. Don't be put off by his modest storefront - it's not the jewellery he sells that's the draw, it's the expertise of his repair service that's important. There's nobody I would trust more with handling my expensive pieces for day-to-day minor repairs or bracelet/strap adjustments.