1. Magnolia Roofing & Construction

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Laurel, MS

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Magnolia Roofing & Construction

1.0 (2 reviews)
Closed • 8:00 am - 4:30 pm

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Reliable Roofing & Construction

Reliable Roofing & Construction

(2 reviews)

Service requested: 1) Replace existing rain gutters, drip guard . associated facia and leaf guards…read more The new drip guard to be installed so as to shield the gutter brace screws at the point where they pierce the facia. 2) Install 2 new solar-powered attic exhaust fans on roof. Quality: 1) Covering the pierce point with the drip guard did not happen because a stiff steel drip guard was installed instead of a flexible aluminum guard. Two of four down spouts were installed in different orientations than the ones they replaced without any consultation with me. 2) The sales representative proposed locations for the two exhaust fans based on aesthetics and not cooling effectiveness. After the fans were installed, I could see that the installation was not optimal for cooling. In addition, the installed fans were smaller than the fans specified in the contract. And when the correct size fans were delivered, they were not correctly configured with regard to remote/wired on/off control. At that point, Reliable Roofing & Construction refused to do further work and demanded final payment less the labor and material charges associated with the two attic exhaust fans. Value: Considering the issues presented above, I rate the value as less than satisfactory.

I had Reliable Roofing install a new roof on June 29, 2022. The workmanship was advertised with a…read more5-year warranty, and the roofing materials carried a 35-year warranty. On May 11, 2026, I contacted the company after discovering a roof leak. I was told someone would contact me, but I never received a follow-up. After waiting, I called again on May 15, 2026, and spoke with a representative named Tiffany. Instead of scheduling an inspection or discussing the warranty, she was dismissive and focused on explaining why repairs might not be covered before anyone had even looked at the roof. I was also told there was a waiting list because they were replacing roofs after recent storms. As of 10/22/2026, I still have not received any meaningful follow-up or resolution. A warranty is only valuable if a company stands behind its work and communicates with its customers. My experience has been frustrating due to the lack of responsiveness and poor customer service. I cannot recommend Reliable Roofing based on how this warranty claim has been handled.

Magnolia Roofing & Construction - roofing - Updated October 2026

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