1. Magnolia Home Services

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Magnolia Home Services

5.0 (2 reviews)
Open • 8:00 am - 4:00 pm

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Response time

1 day

Response rate

100%

Services - Magnolia Home Services

Deep cleaning

Move-in or move-out cleaning

Regular home cleaning

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1 year ago

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3 years ago

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Enterprise Cleaning Solutions

Enterprise Cleaning Solutions

(2 reviews)

Id make it zero but there was no option. The workers gossip about the other workers and the owner…read moreyelled and cursed an older worker in front of everyone. I was appalled to be witness to such unprofessional activity,especially by the owner herself.

I hired for a deep clean after moving into a new house and then monthly cleaning after that. They…read morewere super nice and friendly and did a good job for a few months. Then they began to miss little things, not dusting everything, not sweeping all the way under the cabinets in the kitchen but I let it go because they were so nice and I liked them. Then I began to notice some of the toilets were getting a ring right after they cleaned them and the tub drains and walls didn't look like they had been washed, nor were they spending much time back there. I realized that since these were guest bathrooms and it's just me most of the time, they weren't cleaning them if they looked clean. Then the last time they came, I had had major shoulder surgery when they came. Discovered they had not cleaned the urine under the toilet seats, a tub that had pink shaving cream still on it and a dirty drain, had left crumbs in the kitchen all the way around, had not dusted thoroughly, had missed cleaning 2 mirrors, had not vacuumed the stairs, had not cleaned the upstairs bathroom at all, and several other things. Because I was injured and am allergic to dust, I texted the owner and asked her what to do as I was unable to do fix these things. She argued with me, said she had never received a complaint. I sent her pictures and asked if she would please stop by so she could see. She said the girls had taken pictures that didn't match mine and basically implied I was lying. Why would I lie? I again offered for her to come by so we could figure it out but she said she could send me their pictures and that I should find someone else. I have never been treated this way, especially when I was really nice about it, because I was concerned and confused about what to do and I liked them. Plus to side with your employees without checking their work and tell your customer to find someone else? Not only did she not try to find a solution, she did not offer a refund or even a partial one considering they did not do the full job they are supposed to.

Magnolia Home Services - homecleaning - Updated October 2026

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