Had my pool refinished with Paradise Pools and the did an amazing job. My pool is beautiful. The…read moreprocess was well organized and very easy for me. They kept me informed of the construction. I can't say enough good things about this company. Very professional. I would use Paradise Pools again.

price was up there. But not as high as they are now! Need QC…read morecheck In communication with builder. Will Update after 6/7/24 6/29/24 I guess they have their money. So I get ghosted!! I take back all good things I guess there is a reason they don't use the same subs!! Anymore Go somewhere else not here!!

I bought my home almost 3 years ago and it came with an in ground pool, admittedly I wasn't…read morethrilled since I envisioned lots of money and hours spent maintaining it. I have to say I've been pleasantly surprised since it was a salt water pool it hasn't been near as bad as I thought. Due to a leaking sand filter I let the pool sit too long before replacing it with a cartridge filter and it got pretty nasty. I initially hired another pool company to install the new filter and clean the pool. They did fine on the install but the pool cleaning was inconsistent and they left out some details when quoting me a price. I decided I'd hire someone else to finish the job and get my pool looking like new again so I requested a quote from Tropical Sunshine Pools through yelp. I got a reply within 15 minutes and after a few messages back and forth Zach told me he'd be over between 5-7 to give me an estimate after looking at the pool. He ended up texting me around 1:30 and said he was ahead of schedule and could come by in the next 15 minutes so if I was available. I told him that was fine and he arrived right on time as promised. From the first few minutes we discussed everything I knew the pool was in good hands. He very patiently explained things to me and gave me some good tips that I wasn't aware of for future maintenance of my pool. He even showed me the ins and outs of my new cartridge system which the installer did not do. His final price was within the initial quote range and I'm very pleased with the final product. I now feel I have a reliable pool company to call should I need to do so again in the future. If you're in need of quality dependable pool service I highly recommend Tropical Sunshine Pools.

Excellent professional customer service and fast response time. Very competitive pricing I checked…read morewith a lot of different providers and they were able to meet or beat every other price. Very high-quality work completed. Highly recommended.

Our pool was 23 years when the marcite began to crumble. It was like sand on the bottom of the…read morepool. We finally were able to afford to have the pool redone. My husband did plenty of research, and he found Purple Heart Pools. They arrived for an estimate and fully explained everything. We decided they were the company we would hire, and they ended up being the best pool company ever! The crew always arrived on time, worked quickly and efficiently, and completed the job in way less time than we thought. Talk about meticulous work! They even regrouted the tile for us as a courtesy. They were incredibly friendly, professional, and affordable! Now, we have them coming for weekly maintenance, something we have never had before, because we want to ensure our pool stays beautiful! The first time I swam in it, I could have cried. The water was clear and blue, and the walls and floor were as smooth as glass. All in all, we highly recommend Purple Heart Pools Inc. They are the absolute best pool company in Jacksonville.

If you're looking to have a pool built I HIGHLY recommend Breakwater Construction when looking for…read morea builder, I did my homework. In so doing, all I heard were complaints about most of the possible companies (specifically wait times & cleanliness.) Breakwater was THE ONLY company that I heard good things about. I gave them a call expecting the same answers that I had been getting from every other place I contacted. Man, was I surprised when I was quoted 6 weeks wait time as opposed to 12-18 months from other companies. After initial visit... it was literally 2 weeks and we were already picking colors, tiles, and pavers. Joe, the owner, made the entire process fun, not at all the headache I suspected! He was so down to earth! So REAL! Honest! Absolutely NO false promises! He kept his word with EVERY aspect of the process. His contractors were ALL just as courteous, through, and timely as Joe was! The yard was cleaned up each day that work occurred! Communication was great every step of the way!!! Even pool school was fun! We couldn't be happier with our pool! Grandkids will definitely put it to good use!!! Call Breakwater your your next pool, patio, fire pit or hot tub! You absolutely won't regret it and end up with a great new friend in the process!!!

Outstanding service & quality! They are above the Rest and would highly recommend them for any new…read morepool or spa design!!

Another five out of five for Coastal Pool Care. If you live in a newer neighborhood you may notice…read morethese pesky little bugs that look like little inch worms. To my knowledge not super harmful, but super annoying. We've been getting our pool cleaned weekly by Coastal Pool Care and so far we've been super happy with the service and attention to detail. The gentleman who comes to clean our pool weekly is always here around the same time, same day. While he's cleaning the pool he takes photos and sends them to my husband to let him know he's been here (normally I'm home, but I don't handle that stuff lol). Also, the reason I mentioned those inch worms are because when a rain comes or overnight the pool can be covered in them. Seriously, they're everywhere. Coastal Pool Care manages to get all of them. While having a bugless pool doesn't last (due to nature and weekly cleanings), he does a very good job ridding the pool of these annoying bugs, checking the chemicals, and being prompt and on time. Pros: -Fair price -Good customer service -Attention to detail Cons: -Those annoying worms Tips: If you don't like bugs in your pool, get your pool enclosed.

Terrific company! Service is great: my pool is clean and crystal clear, plus when I needed…read morerepairs, they were performed quickly, professionally, and at a reasonable price. Highly recommend them!

If you have a different pool person, get rid of them now and hire Coby!!!…read moreHe's reliable, respectful and knows his business. My pool is beautifully clean and the water actually feels soft. His rates are comparable, but I found them to be the most affordable. His work is worth every penny. He takes care of our pool in the off season too which means we're swimming before anyone else come spring.

Kolby has been with us for a few years now and he's extremely efficient. We have never had an issue…read morewith anything, he cleans our pool to perfection every time at a very fair price.

We had an issue with our pool equipment that this company was able to help us with. They were here…read morewithin one business day and made short work of a somewhat "interesting" issue. Alex was so incredibly qualified that the new part was seamlessly addressed and taken care of within less than thirty minutes. We are so grateful to everyone at this company for doing exactly what they said they would do at a very fair price. This is the standard of excellence all pool owners should experience. They are our forever company for any and all pool issues. Will definitely not deal with any other pool contractors. Take it from me, I guarantee that you will be more than happy with this amazing company. Diane S.

We had our 12 year old pool resurfaced and added a hand rail. Case Handy and his people were…read moreoutstanding! They discovered some additional issues and worked with us to solve them. We highly recommend Paragon Pools!

Kerry Martin Pools (KMP) provided a good design but the operational execution of our 2025 pool…read morebuild was poor, causing months of avoidable disruption and extra expense. For a six-figure project, we expected significantly better-quality control and communication. What went wrong: * Utility damage handled negligently: During trenching, sprinkler lines were broken. Instead of temporarily capping/taping and repairing while exposed, crews backfilled over the damaged lines. That decision contaminated the irrigation with sand and buried the break, forcing us to locate and repair the line later at additional cost and time. Broken sprinkler are unavoidable during a pool construction but backfilling the trench with sand before repairs are made is a 100% preventable action. * Pool finish (marcite/plaster) was substandard: Initial plaster work showed uneven corners, rough surfaces, and irregular coloring. After plastering, the pool was filled and turned over as "complete" without the proper representative present to inspect and/or get homeowner sign-off. After extensive complaining, KMP agreed to redo the finish -- the pool was drained and refinished, but discoloration remained in one area and required a second drain/refinish. Multiple re-dos created unnecessary delays and inconvenience. Lawn was extensively damaged from acid wash dump. * Communication & scheduling failures: Crews often arrived without notice, and we received little or no scheduling updates. Homeowners should not have to wonder who will be in their yard or when work will occur. * Project timeline and value: The build stretched many months due to rework and preventable mistakes. For $100K+, the workmanship, oversight, and customer care were substandard. What they did right: * Sales/design team created a good design based on what we wanted. If KMP only provided designs, we would have rated them much higher. What KMP should improve: * Implement on-site protocols to protect, flag, and temporarily isolate damaged utilities during excavation. * Require mandatory quality inspections and homeowner sign-off prior to completing work and filling a pool. * Improve scheduling proactive communications for all activities (including the many subcontractors involved). Set expectations for what will be done and when. * Strengthen plaster/finish quality control and oversight of subcontractors. Bottom line: We would not hire Kerry Martin Pools again based on our experience. While the sales and design team performed well, the operational shortcomings -- preventable utility damage left unrepaired, sloppy plaster work requiring multiple re-dos, and inconsistent communication -- turned what should have been an exciting home upgrade into months of disruption and expense. There are reputable pool builders available in northeast Florida; we recommend researching alternatives carefully.

Kerry Martin Pools did a great job pu0tting in our pools. Mike Schwind was very professional and…read morepatient as he guided us through selection of the pool size, shape, pavers, tile, etc. We are ecstatic with the way out pool came out and very grateful to Mike for all his help, He was always available and answered out questions thoroughly and timely. Kudos also to Donna , the project manager who was very helpful throughout the process. This was an excellent experience for us. Thank you, Kerry Martin pools and especially to Mike Schwind.