Dave knows the sewage system of Moberly better than anyone. He comes promptly, does great work and…read morecharges a fair price.

I called Self Plumbing late on a Friday afternoon and told the receptionist about the problem I was…read moreexperiancing with a backed up sewer clog in my basement. She said she would submit a requisition, and a service person would arrive shortly. Within thirty minutes, John was here. Thirty minutes later, John located the problem, corrected it, and was on his way home. I can not say enough about the kindness and professionalism the business exhibited in my time of need. I rate them a five-star and would certainly recommend them to all. Frank ex Moberly, mo

It took 3 weeks for a plumber to check sump pump, plumber came out and saw the sump pump wasn't…read moreengaging so he vacuumed out water and debris and then filled the hole back up halfway with water and noticed the sump pump did not kick in on its own so he lifted up the float to force the sump pump to work. Tried to call them back in to actually fix the issue but the secretary just claimed they fixed the issue and starting arguing instead of offering to send a person to check it out again. When we finally came to an agreement that someone would come out the next day they then failed to show up the the property two separate days when they said they would and when tried to call back they would not answer. Escalated to insurance company and reporting to BBB for being a horrible business. Save your money and go somewhere else where your problems will actually be fixed and customer support is actually worth conversating with. Charged $65 to vacuum out the sump pump hole and acted like that solved everything. Worthless company.

Let's start with this company has restored my faith in humanity!!! Ryan came to my house in Moberly…read moreMo to give me a quote on my plumbing issues. I had already been quoted by another company. When amounts have commas in it I like to make sure I'm not getting ripped off. Ryan comes over I explain the situation I was having. He went through what he would look for and why he was doing it. It took him 3 seconds to find an issue with plumbing work I already had done. The brand new pipe that the other company had installed was not even attached!! He told me to call them up and I did. I was Out of my element with this request!! Well truth be told I was scared because they see people who don't know anything About plumbing a mile away!! Same way at the car dealership when you get your car worked on!! Ryan took over like we were family. He told them they had to make it right. He said you could see the pipe was not attached and you just left it. He handled them like a pro. Actually thought I was watching a superhero movie!! I was the damsel in distress and Ryan was Spider-man!!! He did not have to do that, he explained to them how to fix it the right way!!!! Then here comes Scott!! This man right here is AMAZING!! He watched them work, checked there work before they left to make sure they did it correctly. He is a wizard. He spoke to me like I did not deal with plumbing on an everyday basis . He broke it down, where I could understand what was going on!! He also made sure that I did not pay for service to be done right! He used the camera, showed me the problem!! He did not try to sell me anything. Gave me cheeper options and also said if I did not choose the company that's fine, he said that I could call him to inspect the work when it was done!! He just wanted to make sure that the problem was taken care of and I was treated like family!! I felt like they cared, I felt like they wanted to make sure the problem was fixed and I was happy weather I went with them or not!! I will tell you right now Scott should be over other worker bees. His knowledge and the way he speaks to you so that you understand exactly what's going on was amazing!! I will tell you right now if you go dollar general and buy a washcloth and it breaks down in a month or so then you have to go buy another, but if you spent a little more and bought a better washcloth and it lasts for years, you got your money's worth. I feel like every penny I spent today was worth it!!! Since they left I made sure that 15 people so far had there number. If you are thinking about this company you will not be sorry!!! I have not been so satisfied where I have given this big of a compliment in over 10 years!! Call them for your needs you will not be sorry. Also, I called the owner to tell him about the worker bees, he was so delightful. This company is amazing!! I will be telling everyone about my experience!! Also, for all you single ladies, older ladies this is the company you want. They don't lie, they are not trying to up-sale you, They definitely are trying to make sure your problem is fixed and done right!! Scott and Ryan are amazing I mean it!! When I talked to the boss, I got the same vibe!! If Scott is reading this I wish more people were like you. It was amazing how well you talked to me. How you took care of a situation and gave me all my options. I will make sure I tell everyone to use this company because of your kindness and take charge attitude. If Ryan is reading this thank you for going that extra mile. If you had not done that it would have cost me more money. I also liked how you made sure that the problem was solved and made sure your teammate knew what was going on. Which you were right he made sure I was taking care of!! There are very few people like you all anymore! For your kindness I will make sure I tell everyone about you guys, I hope you guys are overloaded with new customers!! Thanks Sara

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

Our air conditioner failed late in the afternoon of the Saturday before Labor Day. We called the…read moreanswering service and they contacted the on-call technician. Dan Ferguson arrived shortly and quickly diagnosed the problem as a failed capacitator and had the unit up and running in a few minutes. We were told that the usual after-hours fee is $200 (which is reasonable under the circumstances) but since we were members of the Comfort Club, that fee would be waived. When Dan was finished, he told us that the unit was still under warranty and that there could also be no charge for parts and labor. So, after-hours, holiday weekend, quick fix, and zero charge. All good reasons to participate in the Comfort Club offered by Chapman. I have lost count (somewhere around five or six) of the number of furnaces Chapman has installed for me over the past half-century but always prompt and efficient service; house is warm in the winter and cool in the summer. Thank you Dan and Chapman's.

Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

Great speedy service and very nice folks! I had some last minute issues and Neil was nice enough to…read morecome take care of the problem. Much appreciated!

From the owner: I am a residential plumber with 30 years experience. I worked for my father's business (Ma-Co Plbg)…read morefor over 13 years. Since 2011, I worked for the University of Missouri Healthcare System as their plumber/pipefitter and Supervisor of Skilled Trades. I have experience in residential service/ repair, new construction work, Missouri backflow certification. I have a plumbing license in Macon and Moberly. I service Macon and Randolph County as well as surrounding areas. When customers call, we answer the phone and schedule your plumbing needs.