The spouse and I made our annual trip to Springhill Cementry to decorate gravesites of 10 family…read moremembers. When we arrived, we found one headstone broken; I was not a happy camper. At the business I met Gwyn Winstead the manager of operations. She explained they had experienced a horrific ice storm earlier in the year and the ice brought 100-year trees and limbs down on the gravesite resulting in damage. Ms. Gwyn explained the insurance company had recently settled a claim for damages and she assured me the gravesite would be repaired. To carry things a step further she insisted we show her exactly where the gravesite was. After she inspected the headstone and assured us the stone would be repaired, she asked if we'd like a tour of the grounds. Of course, we said yes! Ms. Gwyn was an excellent historian as well as tour guide. She answered many questions and solved mysteries I had wonder about my entire life. Ms. Gwyn commented as we started our tour, she loved her job; halfway through the tour it occurred to me, she was serious. Ms. Gwyn truly loves her job, loves Springhill and ensures the folks resting there are taken care of. The spouse and I have been in discussion for over a year as to where we should choose as a final resting place. We were considering Arkansas or California; neither were appealing. After our tour we almost said at the same time; this is the place. We told Ms. Gwyn our plan and she promptly introduced us to Tonja Hebrank who is a planning advisor. Ms. Tonja was AWESOME! extremely patient, suggested issues to address that never occurred to us. There was no pressure to purchase anything or to upgrade what we wanted. Ms. Gwyn and Ms. Tonja turned what was expected to be a depressing and morbid experience into a very pleasant and lighthearted experience; there were a few tears but there was also a lot of laughing and fellowship. When we left the Springhill business office, we felt good about our decision to be at Springhill, felt good with our purchase and most importantly felt good about the 2 individuals that helped guide us through the process. Ms. Gwyn and Ms. Tonja, these ladies are not pretentious; they love what they do, love serving families and that love radiates from them. To be honest; the entire experience was so pleasant I wouldn't mind doing it all over again!

My story is long, but I ask you to bear with me as it is very meaningful that we relay the…read moretransformative, wonderful experience we had at Springhill Funeral Home and Cemetery. My parents tried to make the best preparations they could for the end of their lives. They set up a trust, had living wills, and pre purchased funeral arrangements. My mother was already suffering from some cognitive decline at this point and my father was not necessarily a meticulous man. The advisor they worked with years ago, (who has long since left the company), may have sold them some options that were superfluous and the not the best fit for their needs. We, my wife, and siblings, were not aware of this until my mother passed on April 29th, 2024. As we began the process of funeral arrangements, we realized that the pre purchased options were not representative of their wishes. Initially, the advisors we met with said we could not amend the options unless we wanted to void the contract and start anew at current prices. Frustrated and angry, we did our best to make the process workable. We were allowed to substitute some options of the same price for more meaningful ones such as a portrait and memorial photo DVD. We voiced our displeasure amid the emotional turmoil of losing the matriarch of our family. The arrangements had three parts, a viewing, cremation, and burial all occurring on different days over several weeks. We had never experienced this process before and had no knowledge of the workings of the funeral industry. We did not know that a body being cremated did not typically get embalmed, nor did we know that the state of Tennessee had regulations regarding the number of people who could be in a room with an un-embalmed body. These surprises only added to our level of frustration. At this point, Tami Jacobs, (Family Service Advisor), became the catalyst for change. She went to Tara Bessling, (Managing Partner, Operations) and Jeff Friedman, (Assistant Managing Partner, Operations), and explained how unhappy we were and advised them to take action to correct the situation. Heeding her recommendation, they met with my wife and mother-in-law and asked how they could make the situation right. What came next, I can only describe as a genuine outpouring of compassion and commitment to excellence. Already midway through the process of my mother's arrangements, Tara personally delivered to my home after hours, (which is far out of her way), printed programs, memorial candles, and other extras the night before my mother's memorial service at the church my parents attended. Additionally, they loaned us an easel to display my mother's portrait which was beautifully done. The attention to detail and professionalism extended to my mother's burial with Tara adding my father's favorite photo of them as a couple to the lid of the urn vault. She also led the graveside service with reverence, compassion, and dignity. Tami Jacobs collaborated expertly with us to design exactly the correct wording and symbols for my mother's headstone as well as confirming the placement of the vault holding the cremains. Educating us as we went as to the process of the burial and how one plot could hold three urns and not just two as I had assumed. To say these ladies are operating at the apex of professionalism would be an understatement. What is unexpected is how warm, caring, and genuinely invested they are in the fulfillment of your loved one's passage from this earth and your well-being and level of satisfaction with the beauty and sanctity of the process. I wish my story stopped here, but ironically my father passed on May 29th, 2024. One month exactly after my mother. He died in our home without pain. Jeff Friedman and Beth Crawford discreetly arrived and with great care, respect, and compassion escorted his body to the funeral home. We had already spoken with Tara about condensing the process to a single day for my father as opposed to three separate events and were given very generous latitude by the executive management of Springhill to make this happen. Once his cremains returned to the funeral home, we scheduled a service that would allow for friends and family to meet for an hour, have a brief memorial onsite with eulogy, and be followed by the burial. This allowed for everyone to travel one time and attend the entire process. Again, what transpired next far exceeded any expectations we might have had. The ease in which decisions were made and the coordination of services was unparalleled. Easy to navigate DocuSign emails secured all the formal agreements, again a portrait was produced that perfectly captured my father's essence, beautiful expertly designed programs were printed, and a live stream link allowed our extended family across the globe to watch the service either in real time or recorded at their convenience. So many thoughtful details were extended by Tara, Tami, and staff that made t

The well-tended cemetery offers a peaceful escape from the city's hustle and bustle. It is located…read moreoff of a major street with lots of traffic and beside a train track. With occasional distant train sounds interrupting the tranquility, you almost don't even notice it because you're in such a zen when walking around the area. Nashville National Cemetery is a U.S. National Cemetery was established in 1867. It spans 64 acres and is the burial ground for veterans of various U.S. military conflicts, including the Civil War, World War I, World War II, the Korean War, and the Vietnam War. There are about 12,000 Civil War era interments, including several thousand unknown soldiers, who are laid to rest here. Around 34,000+ people are interred in total. I do not have any relatives that I know of, buried in Nashville National Cemetery, but I still enjoy visiting because I like to pay my respects to those who served our country. The cemetery is maintained by the U.S. Department of Veterans Affairs. It honors the memory of fallen service people by hosting ceremonies and events that include Memorial Day, Veterans Day, and during the holidays. During the holidays, Wreaths Across America participate in laying wreaths on all of the gravestones. I enjoy participating in Wreaths Across America, but I'll admit, I haven't done it here. It is great that people do participate and care enough to pay attention to those who made this cemetery their final resting place. It is quite a vast landscape, and you will notice it first thing when you visit. It is easy to get caught up reading the names in the varying sections and the history signs that the cemetery has posted. Pay attention to some of the history signs so you can educate yourself more on its history. It is worth it.

What an interesting cemetery. I know it's probably an odd thing to say about a cemetery, but it's…read morea fitting word. Although NNC still has the traditional white markers lined with military precision, the markers are laid sometimes in a semi circle to parallel the curves in the roads leading through the cemetery. There's a mix of tall markers and of those flat to the ground, there's even some monument-style markers, all combining to make this an visually interesting national cemetery. And, if that's not enough, there's a railroad track running through the middle of the cemetery. There are several upright cannons, one of which gives the numbers buried here, both named and unknown as of 1874, and a Minnesota Monument commemorating the number of that state's soldiers lost during the War. Some sections have markers facing opposite directions from each other, or set at an angle. It's seems almost haphazardly arranged, but maximizes the space. It's a huge cemetery. It's also a noisy one. The day I visited, the groundskeepers were doing the work that keeps these places pristine. But in the section on the other side of the tracks, the noise from the nearby road never let up. I guess it's fitting in some way, having the noise to keep the living grounded as they remember the reason for the visit. Sixty acres and over 33,000 burials, beginning from the Battle of Nashville through the present. That's a lot of heartbreaking noise.

I am Visiting Nashville from California and was looking for something unique to see in the city. I…read morehave been to Nashville several times so I have been to most tourist sites. I saw a YouTube video on Mt Olivet Cemetery and thought it would be very interesting. I loved that the gravesites of prominent figures were marked and every time I saw a sign alerting us to a particular grave, we immediately took to google to investigate the person. You can find the original residents of the Belle Meade estate buried here as well as many confederate soldiers and high ranking civil war veterans. Also the gentleman who established Ryman Auditorium is buried here as well. We also saw many wild turkeys roaming the cemetery which I thought was odd but interesting. For all of the American history buffs out there, this should be a "must see"on your to do list here in Nashville.

Very disappointed with the service at Mount Olivet. When my mother died in November 2024, we took…read morethe time and chose the text and the font of the footstone for the family plot. As my father was swiftly declining, he wanted to visit the cemetery to see his wife's grave. It was heartbreaking to tell him that the footstone had not been delivered. When my sister contacted them again, they admitted they had not even prepared the papers to order the footstone. So last week they finally deliver the proof of my mother's foot, stone. How convenient as they have waited so long that my father now has died. Perhaps they will be able to finish both footstones at the same time. I've spoken to several friends who've had similar experiences with Mount Olivet. Waiting 5+ years for footstones to be prepared. If it were easy to dig up all of my family members and move them to another cemetery, I would.

Chris did an amazing job helping us design a plaque for Rippavilla and then personally made sure it…read morewas setup to our satisfaction. Thank you!

From the owner: We Reach Beyond The Expectations Of The Families We Serveread more

I cannot thank Abigail and her staff enough for their kindness, care and help with my Moms funeral…read more I went in by myself, thinking "How is this possible... how is my mom no long here... How am I going to be able to plan a service good enough to honor her!" Abigail and her witty funny personality made me feel comfort and relax and she helped make the process so easy. She took as much time as I needed, listening to me rattle on about my Mom. If you have a need I definitely recommend Springfield Memorial Funeral home.

Wonderful on site staff. Great grounds. Good vibes. Must see Christmas Eve tree and candle lighting…read moreevent. What else is there to say? They're like family.

No. My niece passed away in April and I tried to have my plots changed for my sister's girl. No…read more Now my sister has passed away and I have no answers from numerous staff. No. Email addresses told to all of them. Actual street addresses. I stated to Michael Frazier I will Pay for my plots to be changed. He didn't send the paperwork. Now my sister is in the same situation. Our grieving family.

The employees are very professional and did a great job for my friends funeral…read more The Funeral Home is very clean and beautiful

My family has used this facility for the passing of 3 different family members in the last 10…read moreyears. Every person that we dealt with was kind and patient, offered care and direction every step of the way. From the care of the deceased, the help setting up for the viewing, moving the flowers to the burial site, the staff was wonderful and helpful and kind. The funeral home itself is a it dated, but in the way that feels like home, comfortable, cozy, like grandma's house. There were several conveniently located bathrooms near the main viewing rooms and a kitchenette/coffee & cake room up a short flight of stairs for snacks and drinks and taking a breather from the greeting of the visits. Sadly Grandpa's passing marks the last of the family that will use the services of Phillips-Robinson. But only because we don't have any more family in Nashville. Thank You for all your help during our difficult times.