We had the Jolley Trolley coming within a few minutes and he convinced our friend he (Todd or Tim?)…read morewas doing us a favor and to get in. Then he took fake calls from the same number acting like he was such a big deal and telling people what to do. He goes way off the main drive speeding thru back roads. THEN he complains about traffic and says he can't do this and drops us off 3 MILES from our car in a not safe area (according to our sweet Uber driver who helped us after). All the while he tells us how he did us a favor getting us that far, while we see the Jolley Trolley has come and gone from our destination. Never again.

How are there no reviews on this yet?! We stayed at the tropical shores beach resorts. We called…read morethis company (a tip only taxi srvc). It's an electric runned mobile and the drivers were always nice and friendly. Weekdays, they go until about midnight. We took it to the bars on Ocean Blvd (about a 2-3 mile walk from our resort). Coming from Chicago, price isnt that bad. You call them when you're ready to go back, have another round, and they'll be there when they say they will! In front of your bar :)

Very businesslike and accurate about arrival time and pick-up later time. Price not bad.read more

Excellent service to airport a day before the hurricane. Driver arrived on time. Will definitely…read morecall this company again.

So.... 3 women from Maine needed transportation to Braden/Sarasota airport for Sunday morning.. 7…read morea.m. flight. I called this number on Saturday afternoon and arranged for a 5AM pick up in front of our condo. was quoted a fee of 38$. At 5:15 when no taxi.. I called the number, got a recording that the mailbox was full.. OMG now what??? a few minutes later, a gentleman called my phone and said the driver was running late...we had a 5:15 pick up..and we would see someone soon. At 5:35 I called the number that called me back and got a different male that said we were not on his list and there was nothing he could do to help us!!!! It is Dark.. it is now 5:40...we are 3 women standing on a corner!!!!!!! We got our cells out and started googling taxis, etc. I connected with Abel Jeune.. Official Transportation, who raced to our rescue and got us to the airport with minutes to spare!!!!! Let's Ride is A -10 IN MY BOOK... UNACCEPTABLE!!!

We went on our 20-year wedding anniversary trip and had everything carefully scheduled, including a…read morepre-scheduled Uber pickup at 3:35 AM from our resort. At 3:30 AM, despite having a driver assigned and everything confirmed, Uber canceled on us. We were left scrambling and quickly realized that getting another driver at that hour on Sanibel/Captiva is nearly impossible -- something we later learned is unfortunately pretty common. Thankfully, Exquisite Services absolutely saved us. They stepped in immediately when Uber dropped the ball and made sure we got to the airport on time. The professionalism and reliability were night and day compared to our experience with Uber. This was a hard lesson learned: I won't ever rely on Uber for something this important again. Small city rides? Sure. But for airport transportation or anything that truly matters -- no chance. We are incredibly grateful to Exquisite Services for taking care of us when it counted most.

I reserved a ride almost 24 hours in advance and received a confirmation of my reservation, I…read morereceived several notifications regarding my upcoming reservation and safety check recommendations as verification of license plate number, driver's name etc. However as the pickup time approached and passed there was no driver, I only received a notice saying sorry do you want to schedule a ride now at 3 full minutes after ride didn't show up. I immediately requested another ride but it took over 15 minutes to find another ride then another 10 minutes before driver picked me up. I was very late and it cost me a job that day. I find it extremely hypocritical that Uber imposes a cancellation fee if the rider cancels within an hour of the scheduled ride. However they can cancel your confirmed reservation after the reserved pick up time without any apologies, explanation or offer to make up for the extreme inconvenience put upon the rider. To reach customer service within the Uber app is ridiculous and frustrating beyond any reasonable level and I'm convinced now that it's strategic and intentional on Ubers part. They charge an hour prior to pickup time but don't offer a word of remorse or assistance for not showing up or notifying the rider until post scheduled pick up time. How does that make sense?

Missed our flight due to utter incompetence on this company's part!…read more Our pre-booked car cancelled on us last-minute so we were scrambling to find someone else. This company states they could be with us in an hour. Called back and re-estimated it to be 45 minutes. He made sure we would use the service as the driver was traveling to us. We promised and stopped our search. After almost an hour we call to check and are told it would be another 20 minutes. Takes almost double that so by the time she's there we already know we'll never make it. The driver stated that the dispatch "didn't account for traffic". Their words! Lady was nice but her car stunk like cigarettes and I got a terrible headache from the stench. $1k later we are on a later flight. Received a request to give feedback and send a simple message stating what happened and they send me a nasty message telling me the driver was on time (100% not true) and to book ahead next time (we did!), then conceded and stated they "did their best". Rude and dishonest and unprofessional. AVOID!!!

On time reasonably priced and nice to speak with. Just what I wanted! I would definitely recommend…read morethem. Call a few days ahead of desired pick up day

These guys were great! We took a bus/train trip, and the pickup to get us going was on time & the…read moredriver was nice & courteous. What's more remarkable is that coming back, our train was late, our bus was early - we changed the pickup time no less than 5 times, during rush hour on a Friday! They were still polite & helpful every time we called. Definitely would call them again.

I love this company! They are consistently great, with clean cars, professional yet friendly…read moredrivers and most important, on time!!!

charges $5.00 per person to take u anywhere south of captain curts. Or so the driver said. This was…read morein early January Around 8pm.

If I could rate lower than 1 star I would - let me tell you a story of what happened to me to act…read moreas a warning to you... This was my husband's and my first visit to Siesta Key, FL, and in case the traffic was heavy, we wanted the option to get a quick ride for cheap around the beaches and not have to take our big truck and find a place to park. The owner of the resort where we're staying said to try them. I called to get the low down, and the guy was polite and answered all my questions without problem. So I said that when the opportunity presents itself, I'd be calling for a ride because I had heard that the weekend was the time not to try to get around because the beaches are busy. So here we are yesterday, Sunday, and I've got to get to a restaurant in downtown beachdum before the close at 2:30p. I call at 1p to ask about how long before the "gentleman" can arrive at my resort, and was told about 20-25 min. OK -- it would be tight for a leisurely lunch, but I asked him to come and get us. We sat and waited and about 20 min. pass when I get a call on my phone and I say, "Are you out front?" He says, "Uh, I'm going to be about another 30 min because I'm stuck on the other side of the draw bridge and can't get there!" Well, now that means we won't even get to the restaurant until about 2p and will have to stuff lunch down, so I tell him that we're trying to get to a place before they close, and I appreciate his effort, but we've got to go and we'll just drive, so no thank you. We jump in our truck and start on our way when I receive a text from him that goes something like this: I don't know where you're from, Miss but around here we treat people with respect. I'm going to block your number so don't bother calling for another ride cause I'm blocking you! I couldn't believe it! I was not rude, I just couldn't wait any longer! Against my better judgement, I responded to his text saying, Go right ahead and block me because I'm blocking YOU! Where I come from, when people are counting on my business to be on time, we are on time! I will not only never call for a ride from you again, but I'm going to let EVERYONE on Yelp know about you as well! He had to get the last word before I actually blocked him and said, "I hope your lunch was worth the trouble." (whatever that meant) So, that is what I'm trying to warn you about. There are several taxi services here on Siesta Key, and I strongly recommend you call someone other than Surf Side Free Ride. You probably won't get a ride, but will get a nasty text for your wait time "trouble!" This guy was beyond rude.