So sad to see them close, used to shop here a lot, the things are on 75% sale, the guy at the counter was very friendly.

I shop at Macy's a lot. Some in store, mostly on line. I have gotten to know the Lady at the return counter and she is always nice and helpful. I like this Macy's. Mary Miura read more

My favorite Macy's ever! Found my red fake fur coat here and get compliments daily! They have a decent shoe selection and a nice pajama selection. I always find a dress or two. Their bathroom could use an updating and I'm sad their salon closed. But I'm grateful Macy's is surviving. read more

Nothing much has changed at this Macy's... But, I feel it is deserving of an update. I have now purchased three winter coats at this Macy's. The selection is huge, and the top brands are often 50 percent off. My most recent score is a leather collared black Calvin Klein coat. Original price: $325 Half off: $162.50 Mom's coupons -- another $40 off. So I got this fresh new coat for about $125. Pretty good to me, I've already worn it about 25 times and it fits like a glove. Somehow I am always finding great CK, Michael Kors coats here. Wait for a sale! Even in early winter they exist! read more

This review is for Macy's online customer service. They are horrible to deal with. Every single time I've ever had to call them, I get people who don't speak English. When I kindly ask to speak to a manager they transfer me to a credit department and it hangs up the call. Then I call back and get the same person who doesn't speak English and the cycle starts all over again. I've called back 5 times and still don't have any resolution! Love Macy's products but won't be shopping there anymore due to very poor customer service online. For a big department store like that, they should at least have people that can speak English answering their phones. How is that considered customer service when you can't understand someone and they can't understand you? read more

TERRIBLE SERVICE BY ONE WORKER, at this Macy's. Her name was JOYCE.. (or so she said) Dark, short hair, shoulder length. Apparently has 5 kids. Boys. Was at Macy's with my two friends around 730-8pm one night just browsing. Found a really nice north face jacket. So I set my smoothie I had down on the ground and took my jacket off to try on this new one. Walked over to the Mirror to see how it looked. And Joyce comes running over and says "is this your smoothie & jacket?!" I said "oh yes, sorry I just set them down to try on this coat real quick." Joyce: "well clean up after yourself, I have five boys at home I don't need to be cleaning up after your sloppy a**" I have NEVER been so poorly talked to by a sales rep. Before in my life. Asked to see the manager and she said no. Never ended up buying the coat and hoodie I liked & it completely ruined our night. JOYCE is a TERRIBLE worker at MACY's and I do NOT recommend this store to anyone. Terrible service that will ruin your whole afternoon. WONT EVEN RATE THIS ONE STAR. read more

Guess what, everyone? I'm getting married! As a couple that's older than normal for their first wedding, we've taken the laid back approach to wedding planning. In fact, since we have plenty of nice household items, we weren't planning on registering for wedding gifts. And then all the questions starting rolling in about where we were registered and why we weren't and all sorts of things, so we went to Macy's to register. This Macy's is small, but what it lacks in inventory, in makes up for in Marlene. She's the Wedding Gift Registry Bridal Consultant who reigns supreme in the gifts section of Macy's. My fiance and I weren't interested in meeting with a consultant (see the bit about "laid back approach" above), but Marlene found us when we were trying to figure out what kind of rice cooker we were. It took Marlene about five minutes to convince me and my (much more stubborn) fiance why registering was important. More than just running your registry list, Macy's does so much for the registered couple and Marlene was our guide to it all. We received guides, advice, coupons, a Dream card, ways to earn cash back on items we buyand items purchased for us. Marlene explained that Macy's wanted to develop a life long relationship with us -- and it's working. Marlene was wise enough to know when to leave us to our own devices and when to step in with advice. She was knowledgeable about everything and, the one time she couldn't, she spent the next fifteen minutes hunting down the answer, even though we weren't too concerned about it. She was honest and excited for us-- everything you want to find in the person you're depending on for guidance in designing your future household. We've always loved Macy's, but we love Marlene even more. She'd be invited to the wedding if it wasn't several states away. Thank you, Marlene! read more

On this fine day my mother needed assistance from the makeup counters, Brenda at Clinique was super. Makeup, especially that found in department stores, runs expensive but it's of decent quality. I am more of a drugstore fiend but my mother is more particular and employed so she can manage it on occasion. The clearance racks can occasionally be a good place for bargains, for example 30 or 40% off, plus an additional 15% off if you use your store specific charge card. read more

I went to Macy's this morning (4/3/19) to get two dress shirts and a tie. I walked into the men's department, and the salesperson asked if I need help, I said, "Yes, I need a blue dress shirt, a white dress shirt, and a black tie". I even knew the size and cut that I needed. First the sales person started digging through the black shirts, I reminded her that I was looking for a blue and a white shirt. As I was looking at the ties the salesperson comes back with two shirts a white one and a blue striped one and said this is all we have in that size and cut. I asked if there were not any plain blue shirts in that size and cut. The salespersons response was, " What did I just say". Talk about double standards for listening skills. That was the end of my shopping at Macy's. I spoke with a manager for all the good that will do. Why a department store that sells mens clothing does not have an abundance of plain white and plain blue dress shirts in all sizes and cuts is just not well stocked. This was unfortunate last time I was there to buy a jacket and shirts the customer service was excellent. I do not think I will ever return to this store. read more

This is a nice, clean mini-Macy's. And if you wear normal-size women's clothing you can probably find a nice selection. But I'm a plus size (size 18-20). They have pushed the plus size into a tiny corner behind maternity. Most of the clothing are basic, no-name brands. Today, I noticed that almost every single blouse had glitter/sequins on the chest. Seriously? Why would their buyer think that every plus size woman wants a bedazzled bosom? There are no mannequins to offer outfit ideas, no matching accessories, no cash register, no clerk. It's very disappointing. read more