today I had a day surgery at Ryde hospital and I'm still here at recovery area this is my second…read moresurgery here at ryde hospital for a period of year or two I would like to thanks all staff involved including the Emergency department and surgery section everyone here great professional health employees and in return I hope we can all appreciate their love and care for and treat them with love and respect they deserve and. also hope the NSW Goverment recognise their hard work and pay our nurses and our doctors our health workers the pay deserve for the work they do with love and I hope everyone who has been cared for by these lovely and caring nsw health workers the support they need but not the abuse they don't deserve and the support for them to be paid the pay they deserve when the time comes for their enterprise agreement due.

I work as a careworker for an external company. In this case I was transporting a client to the…read morehospital to have a support boot changed as the current one was breaking. The physio appeared and started communicating to the client and I switched off, went through my phone to check emails. I had been forwarded a report of a staff netting minutes and began reading it. There was a part I wanted to snapshot with the home/power button to send to my computer as an attachment to home I found important. I accidentally missed the home button and the phone had taken a photo of myself on the reverse side (facing me) part of the phone. However you get that "photo snapshot" sound and immediately the physio completely stopped talking to the client and turned her attention to me. From this point on, I was interrogated, accused of taking a photo of the physio which was completely unjustified as I hadn't. She completely ignored the presence of the client with full focus on me. Unprofessional. On top of that, she was trying to intimidate me with this whole power game. There were patients and visitors in the waiting room I was in as well as the counter staff, all who were paying attention to all this. It was humiliating, embarrassing and insulting. I was then insisted to show my camera roll to prove I hadn't taken a photo. When I had proven it, she simply turned away back to the client who suddenly came into existence again with no word of an apology at all for being wrong in her accusation and continued to talk to the client. I've written a complaint to Ryde Hospital where I received an email saying I'd have a response in 35 days. This really isn't good enough. Cayley - physio Team Leader. Be careful if the rest of the staff are anything like this supposed "role model" of a team leader.

Dreadful care for geriatric patients, I could outline a litany of neglect of my mother, cancelled…read moremeds 'by mistake' twice in 3 days but then they could't tell me whose signature was on the chart to cancel. Seriously and they expected me to accept that. I don't believe the issue was they were short staffed-they just neglect geriatric patients. Woeful Covid control too.

This place is a joke…read more I'm someone who unfortunately has quite a bit of experience visiting ERs courtesy of a lot of bad sprains, broken bones, high fevers, fainting, etc. My visit to Sydney Adventist is my second worst yet, only behind Georgetown Hospital in Washington DC. I was sent to Adventist on the recommendation of a doctor at the site of my injury where I blew out my knee at the beach. I decided, sure I'll visit there, it's far but if I'm gonna pay I may as well go to the place with an orthopedist on staff who can see me. That orthopedist was one I never saw. Instead I saw a doctor for about 90 seconds and was diagnosed. I was told "I don't have x-ray vision but I think it's---" followed by my diagnosis. He said the only way to make sure of what it is (and thus determine exactly what I need to do) was to get an MRI yet he refused to order it. While the nurses were nice the fact that it took 3 hours to see a doctor who never introduced himself or mentioned his qualifications and definitely didn't care about my concerns as a patient, drives Sydney Adventist to a 1 star rating. But hey, they do validate parking if you visit the ER.

I was admitted for a routine bowel check up, and the allied health team were anything but allies…read more They appeared worn down, and spent most of my stay there bickering and arguing with each other. I even saw several staff members leave what I assume were meetings in tears. Never going back. The bed I was put in wasn't even clean - there was blood on the pillow too.

3 years in and out of hospitals, this was the preferred one. Okay there's never any parking, and…read moresure, there's always a LOAD of people about this place, but the nursing staff, (and let's face it, they're the ones who drive your recovery) are the most incredible human beings!!! Seriously, hats off to you all!! This is one very busy hospital so if you could, the best time for visitors to find parking would be any time before 1030am and between 3-5pm, then again after 715ish. Unfortunately, these times don't coincide with visiting hours but thankfully, there's a whole range of things you can do to pass the time in this hospital. There's the recently renovated foodcourt - food ranging from Asian cuisine, to Italian, to roasts and burgers and seafood. There's a yoghurt, nut and gelato bar; two cafes that I know of (there may be others further in) and some decent indoor gardens that get plenty of light. In fact, a number of areas within the hospital have had facelifts - the emergency department is brand spanking new, they have opened a state of the art maternity wing to the left of the main entrance and their cancer care clinic downstairs had a mini makeover with increased parking for patients - now that's a win !!! Parking is a little steep here though at $8 for between 1-2 hrs however if you are visiting a patient that has been in for longer than 21 days, you are given a 'free pass'. Oh and as a private patient in a public hospital, you get vouchers for free coffee/tea/cake and $5 discount vouchers for food.

Amazing nice wonderful Lovely staff amazing and great manners would always consider this placeread more

What can I say? No one 'wants' to be in hospital but…read more..... Where to start...parking. Yes there is parking. Yes you pay for the privilege to park, and they are not shy about their fees! At least they have a garage so that's something. Just my opinion but, the parking needs to be improved. A lot. Getting in and out of the car park is akin to a juggling act on a trapeze. Terrible and dangerous and whoever designed it should be ashamed......as should the powers that be that approved it. The fees are exorbitant, in my opinion, so if you're on a tight budget, think twice. *This is my only complaint thus, deducted 1star. The public and private facilities are adjacent to each other even though your gps might show you two separate addresses. I don't want to sound like I'm gushing here but, as hospital experiences go, this was excellent! Really! The lobby and reception areas are clean, bright and friendly staff. The day surgery waiting area is light, has chair seating and usually runs like a well oiled machine. Friendly staff members understand you're there for a procedure and probably nervous...and they are friendly and smiling and make it a little better, as smiles do! Once ready for procedure, while it can be redundant they asked several times pertinent questions, which was great because I had concerns that they helped to alleviate somewhat. Fast forward to an overnight recovery and the nurses are incredible, friendly and caring. 'My' nurses included Michelle and DJ. To be honest, they deserve kudos on every level! The food was better than hospital food, better than airplane food and I want to give credit where credit is due....but don't expect it to be 5star restaurant quality because you'll be disappointed. All in all, as hospital stays go, St Vincent's is really wonderful! Runs like a well oiled machine, clean and beautiful, and more importantly to me, excellent staff members, non-medical and medical. If they can improve anything, it would be the car park.

Prince of Wales, Endoscopy at the Billington Centre: I'm guessing it's pretty obvious what you'd be…read moregoing to this particular department for and, yes, you need a referral from your gp. My visit here was very positive! The directions were easy to follow but if you need assistance finding your way, every staff member is happy to help you and very friendly. From the Barker Street entrance just follow the purple path to the elevator, go to the 2nd floor and continue on until you see the sign that says Billington Centre. Easy peasy. Sheree schedules appointments and also checks you in upon arrival. Due to Covid, scheduling was dramatically impacted so I'm guessing Sheree fielded lots of frantic or distressed people wanting to know when they could schedule their procedure. Sheree is friendly and professional and helpful and calm(!). I applaud her and thank her! This unit has several nurses and members of staff, all kind and friendly. Stephen Butler!!! I don't know if I kept him laughing or if he kept me laughing but, I can not thank him enough for his professionalism, friendliness, too. Gareth and Stephen have a fantastic rapport with each other and it radiates to everyone else. Gareth gave me my post-procedure information and instructions, also answered my questions and another friendly face of this unit. Dr Sorayya is the anaesthetists' intern who explained everything, what to expect, and answered all my questions. Naturally, each member of this well coordinated team followed up with me afterwards, making sure I was doing alright. I was pleasantly surprised to have a follow up phone call from Stephen the day after my procedure. The teamwork and professionalism exhibited deserve kudos to every member of this team and of the unit as well as the Billington Centre. Turns what might be an unpleasant experience into a better experience. Thank you Billington Centre and even bigger thank you to Stephen Butler and Gareth (nurses), Sheree and Sorayya.

Is it legit if I review this joint as a visitor, not a patient? Because I'm going for it man. I'm…read morefreaking going for it. One of my very close friends (hi Sal!) just punched out a baby (hi Raphael!) and, until I can find him a red eyemask and a pair of sai as a welcome to the world gift, I swung by P.O.W. Private for a visit. For such a monolithic complex it's remarkably easy & straightforward to park, navigate and get where you're going. From car to kisses was about 3 minutes, with a 1 minute break to help a blind man out the front of the sliding doors find a bench to sit down on. The rooms are clean, well-appointed, the nurses nicely starched, and everything had an air of well-looked-after-ness. In place of the jello and custard my patient event had a fresh chicken salad sitting in her food table - hospital vittles have come a long way. Even got to see a bit of boob in the new baby feeding room. Of course, I'm sure they're paying for the privilege, but still. Schmick.

5AM and there are only two people waiting. I have spilt scolding hot water down my chest stomach…read moreand thighs and have blisters all over me. triage see me and get me to run cold water over my body for 45 mins, give me endone nurofen and Panadol and then leave me to sit on a chair for there hours while I wait for a dr. there are 2 people waiting!! why is that wait 3 hours if there are 2 people! you have given someone enough medicine to knock a small village out and then sit them on a chair while they are blistered up, medicated and have their clothes sticking to them. what would happen if there was 10 people waiting

Hi i would like to share my birth experience at st George public hospital and hope with this will…read moreprevent of what has happened to me happen to you! After the birth, my placenta did not come out complete, gynaecologist Ludmilla Collin came to do a manual removal at the birth bed but it didn't go well and I was in a lot of pain as there was only gas given as the painkiller, later on that afternoon I was sent to the theatre for the second round of manual placenta removal by the same doctor with epidural. After 2days stay I was then dismissed from the hospital, only a day later I experienced massive on going bleeding, maternity pads filled full with bright blood every 20-30 min so I went straight to the emergency that evening. Much later on I got checked by a very young Indian gynaecologist she said it wasn't active bleeding just retained old blood and disappeared for the night. That night I was frequently catching baseball size coagulated blood and kept on filling up pads with blood and i spent the night with my new born on the emergency bed. By the third day I was finally sent to have a D&C (placenta removal with guided ultrasound...I wonder why it didn't happen in the last two times!) where I waited a further 4hrs at the surgery door. Because I choose to sleep during my operation, the anaesthetist need to put in an arterial needle. The anaesthetist is Christopher Yong he accidentally pricked himself with the same needle used on me he then demanded to take more blood from me just to find out if I am diseased so that he aren't effected but those results would have been recorded in my blood tests during my pregnancy and can be easily accessed (results for HIV, hepatitis etc.) and of course I agreed to give the blood to him, he seemed agitated. When he finally tried his best to put the needle in my artery vein on my wrist, somehow after the needle was put in i felt something warm on my hand and flowing and it was my blood pumping furiously out through the uncapped end! I really thought I was not going to make it alive in that theatre! The operation left me with a very painful throat lasted 5weeks and two loose front teeth! 8weeks on I had two ultrasounds for the post operation checkup and confirmed there is something left in my uterus and need further investigation possibly another operation guided with hysteroscope. According to the top gynaecology professor in St George I was just the unlucky 1% to have these happened to me, but I would like to say that unlucky 1% happened to me for 3 times at St George public hospital! I really think "unlucky" should not be the word to use to cover up their incompetency and handball the responsibilities! Furthermore overall there should have been two cannula needles (once during birth, once when I admitted at ED) but a total 11 tried was made on both my hands, arms and even on one foot! At RPA for my first birth was just once and got in! Should I say I get lucky there?

I've had quite a few stays at Royal Prince Alfred. I've had two surgeries there and it is a…read morebeautiful old hospital with heritage listed buildings. The old admissions building is the main entrance with a huge newer addition at the back. Thankfully you cannot knock it down because it's historically valuable being built in 1880. I think we are fortunate to have free access to hospital care and I for one am grateful to this hospital.My grandson was born at King George V which is attached to RPA. My personal care was great. I'm not a fan of hospital food anywhere and the food there is no exception. They have a food court and that's a plus.

My husband spent 10months there on and off. It is appalling! With no parking making it very…read moredifficult for people with mobility. The parking on the street is all for doctors who have a parking station nearby. The hospital is badly designed, it needs to be rebuilt. I would love to see a health minister spend a week there, the food is atrocious, no provision for special diets. Food is all frozen and no kitchen prepare food for patients on site. The staff are rushed off their feet, but they also neglect hygiene needs of patients. I had to visit my husband in ICU, I can't believe that patients are just shoved in any space available. It would have to be the last hospital I would ever go to. ZERO STARS FROM ME.