Dr. Rachal is a top-notch dermatologist. Unfortunately, he is relocating to Texas starting this week! Very sad to see him go.

Dr. Rachel is TOP NOTCH, if you are fortunate enough to see him. We have seen him in Atlanta for over 20 years and he just relocated to Texas. I was so sad to call and hear he left. In my opinion, he cannot be replaced and I'm an RN. read more

Best doctor (of any field) that I've ever had. I no longer live near Atlanta, but on my yearly visits to Atlanta, I'm always sure to get an appointment with Dr Rachal. I've had him for probably more than 10 years (since I was in high school). He must take really good notes or have an impeccable memory because he seems to remember everything about me and each member of my large family (also patients of his) and always asks about everyone. Also, he's super smart and intellectual and loves discussing books he is reading, which is great. My main dermatology issues are that I have lots of moles and I also develop keloids from cuts. Keloids are tricky, but Dr Rachal knows how to deal with them better than any other doctor I've met. Office location isn't great for suburbians, and parking costs money, but obviously it has been worth it to me. read more

Mack Rachal, MD - Dermatologists Near Me - Atlanta, Georgia

Always excellent Always professional Excellent bedside manner Very knowledgeable Always patient Always attentive Always empathic read more

Oh my. I'm a gigantic (albeit new) fan of Dr. Rachal (pronounced "Rachel"). His practice is in the 550 Peachtree building in Midtown, and the patient rooms enjoy high-rise views of Midtown. His office staff are efficient and friendly. And I've never encountered a dermatologist who is so fast-paced (yet a careful, thorough listener) and action-oriented. Don't expect Dr. Rachal to tell you that you'll need to get a mole zapped or a skin tag removed and suggest you make an appointment to come back for the procedure with the front office. He doesn't waste time (yours or his) and if feasible will take care of whatever needs doing on the day of your appointment. I also really liked that he gave thoughtful advice (yes, that needs to be removed, but let's wait and see on this), not immediately leaping into action regardless of the issue. Oh, and yes - he looks a little like Dr. Evil (though more so in the photo on yelp than in real life). He needs a Mini-Me or a Mr. Bigglesworth (or some other sort of hairless Persian cat) to really fill the part. I'll admit I was looking forward to the appointment for the Dr. Evil resemblance, but went away exceptionally pleased with the professionalism and efficiency of this capable doctor. read more

Dr. Rachal Haiku Review Be good to your skin. He looks like Dr. Evil, but he's actually nice. read more

Quite possibly the fastest I have ever got in to see a / any doctor. They even have a sign up saying if you are late for your appointment then ya' need to make a new one. I arrived early in order to get "fresh meat" paper work filled out. About 2 seconds after my exact appointment time I was called to the back, allowed to change, and then Dr. Rachal quickly came to the room. He checked me over to make sure I didn't have any skin abnormalities, the purpose to my appointment, left while I changed and then came right back in to hook me up with some free sample goodies. Dude has a good bedside manner, is knowledgeable, and quick. Just how I like 'em. I will be back for more. read more

Excellent at finding every problem sndf solving it simply The Best nuff said. read more

A really, really, really bad experience had me fleeing Dr. Rachal's practice. For basic skincare needs, I was willing to overlook his lack of a bedside manner and very clinical approach. However, when your doctor is performing a somewhat painful or invasive procedure, I don't think it's too much to ask that he discontinue the personal conversation he had started with his nurse assistant before he came in the room, and at least once stop to ask the patient how they're doing, or make some kind of conversation with them. I'd go into more details, but knowing that everyone and their mother can read this review, I'll just say I no longer felt comfortable at this practice and have since begun seeing a new dermatologist. read more

First dermatologist to ever prescribe a follow-up antidote for my recurring sun spot issue (for anyone else who gets those annoying pale spots/splotches every summer, ZNP, which you can buy over the counter from your pharmacist for about $10-13, works much better than Selsen Blue and is much more pleasant to use!). Alas, while the soap helped me this past year, apparently I didn't use it often enough, because my spots are back this summer. The prescription he's given me is the same my previous dermatologist in NY used to give me -- which my uncle, also a doctor, said could be damaging to your liver. So in getting the medication again this year, I asked Dr. Rachal about it and he explained, in-depth, about the other options, including potential risks and side effects, and ultimately calmed my fears that taking this medication won't leave me needing a liver transplant. :) (I mean, good to know, right?) He's great - but yes, very soft spoken. Just speak up if you have questions or want him to look at anything, otherwise he'll have you in and out the door ASAP! They are super efficient. Parking is a lot (park on level F to get to his office most easily) where you have to pay a few bucks, but it's worth it in this area of town. read more

Dr. Rachel is phenomenal. He takes the time to listen and he EDUCATES. His supreme knowledge and kind demeanor make having your skin surveyed for irregularities easy. My entire family goes to Midtown Medical. I have nothing but the HIGHEST praise for Midtown medical. They are simply the best. read more

I had a very good visit with Dr Rachal. He is clearly very knowledgeable and thorough. There may be some truth in review comments about his style not being very engaging however we spent some time having intelligent conversation. HOWEVER if you have any administrative follow-up issues such as billing questions, you are in for a huge customer service disappointment. Despite weekly calls, leaving messages, speaking to other people in the office, the billing agent has not seen fit to respond. This lady is never in the office and when she is, does not see fit to respond to people trying to get hold of her to query something on the bill. After 2 months of no contact and the threat of being reported to credit agencies, I have paid this bill but still unaware of what I have paid for. I need this lady's job as she seems to never be at work and does little when she is there. Unfortunately this has let Dr Rachal's practice down.... read more

Nice haiku! ha! Very accurate too. Dr. Rachal is a great dermatologist! He's very thorough, soft spoken and well informed. If you cannot get in to see him, his PA, Wayne, is fabulous as well! Although, I do think Wayne over explains things a little. You will NOT be sorry seeing Dr. Rachal!! read more

I first started seeing Dr. Rachal several years ago. He is a fantastic doctor. He is one of the smartest, most intuitive physicians I have ever encountered. Superb diagnostician and a very soft-spoken, gentle person. He often has someone with him for training purposes, but always makes sure I am comfortable with the other person's presence. On top of that, he knows how to keep to a schedule. If I make an appointment, I know that it will start within a minute of the scheduled time. He doesn't rush me, but he listens, asks germane questions, and explains things in a way that is straightforward without condescension. read more

This doctor isn't taking any new patients as of 6/18 and if you call they just put you on hold for 10 minutes or more until you get tired of waiting and hang up. Very unhealthy place to try to deal with if you have high blood pressure. The guy or girl that answers the phone (jamel?) is rude and unhelpful. read more

He's the best!! My urologist and family doctor did not know the answer. Dr Rachal took one look and diagnosed it on the spot. The other two doctors did not even know who to go to for the answer. read more

After dealing with an odd lesion on my left ankle, for several months, that became a large wound, and having 4 Drs including my primary care Dr, who were concerned about the growth and progression of my wound, they all wanted to refer me to Dr Rachal. He was actually on vacation in Greece at the time, but my PC called him, I saw him 2 days later upon his return. His incredible insight, care, commitment to patient care, provided me with the correct diagnosis for a rare skin disorder. He has allowed me to keep my left foot intact and never stops checking in and tweaking my treatments. How does one rate that? A galaxy of stars. read more

I have been a patient of Midtown Medical Associates since 1999 for primary care with Dr. Rollins. I have always had excellent service and experiences with Dr. Rollins but I had read some negative reviews about Dr. Rachel and visited him once 8 or 9 years ago for what was effectively just dry skin I needed to moisturize better. I left that visit naively feeling perhaps Dr. Rachel didn't care or invest the time in his patients that Dr. Rollins did so I didn't make any follow up visits. Ladies and gentlemen I have to say it: I was so very wrong! Dr. Rachel is amazing! Recently I had been battling a staph infection I acquired at work. I had taken all my antibiotics and followed every care guide I was given and it was not going away months later. Twice I had episodes where the infection looked like it had almost healed then came roaring back with a hot and searing vengeance. One of these episodes was so alarming and painful I went to the ER at Piedmont and got a 24 hour stay with an IV drip of vancomycin. I thought it was gone and then one day at work my coworker said I really needed to go look in the mirror because an angry red rash was crawling up my neck and face. I was literally at my whits end and somehow I remembered Dr. Rachel was just a few blocks away. I called and begged/pleaded likely a bit more than necessary and Dr. Rachael's nurse easily agreed to work me into his schedule same day. I went to the appointment filled with anxiety about this staph infection that was now invading my face and neck. Dr. Rachel knew in 2-3 minutes of examining me it was not a staph infection and any infection I had previously had certainly been killed by the months of antibiotics and the vancomycin. It turned out to be a rare skin condition called dermagraphia. It can cause hives, rashes, redness and symptoms that look so much like staph that other doctors just kept assuming the staph infection had returned and kept treating me as such. Dr Rachel spent a good deal of time physically examining me and pointed out that there was no fever or drainage and explained all the reasons why it looked like but wasn't staph anymore. Then he calmed me down and gave me a treatment plan and follow up schedule. Staph if you have ever had it is no joke. And a few days later I had another major flare up on my neck and face and side. It was hot. Burning. Itchy. It felt just like staph again and I called Dr. Rachel at 4:45 through his after hours service convinced the staph was back. Dr. Rachel asked how soon could I meet him at his office and voluntarily agreed to stay late and see me. When I got to him at about 5:20 he was the only one still in. He was very polite and professional and took me back to an exam room where he proceeded to take a cotton swab and draw tic tax toes on my right arm. Then he said "See, I told you it's not staph--I shouldn't be able to draw on you like that with a cotton swab" "You do have a rare skin condition that we don't see very often but I do know how to make you better if you can calm down and trust me." At that moment I realized he already knew it wasn't staph when he volunteered to stay late for me. He stayed late because he cared about me and my mental/emotional state as a patient. No doctor has ever before demonstrated a level of care and concern about me as an individual the way Dr. Rachel did by volunteering unasked to stay late for me as a patient. Especially when he already knew it wasn't a real Emergency on the phone it was just me overacting to a skin condition I didn't understand. I wish years ago I had been less naive and realized Dr. Rachel telling me to take shorter showers and use better/more moisturizer was also part of his caring and concern. He told me how to fix the problem and I just didn't like hearing a short practical answer. I totally get Dr. Rachel now --- he absolutely spends the time he needs to with you and he does care. Way more than any other doctor I know. But he is going to be honest with you. I feel very fortunate and lucky to have Dr. Rachel and his exceptional knowledge gently and honestly telling me what to do to get better instead of just assuming and rushing to treat. Thank you Dr. Rachel! You made a difference for me because you went out of your way to demonstrate that you cared about me and that earned my trust. I highly recommend Dr. Rachel. read more

Don't use Dr. Rachal if you think you'll ever need to take your records elsewhere. For that matter, you're better off not using Northside Hospital's Midtown Medical Associates. Their records request is archaic, convoluted, and, even when you've jumped through all the hoops, they don't send the records that you've asked them to send. I requested my records a week and a half ago and my new doctor hasn't received them yet; furthermore, when I call Dr. Rachal's office to ask to talk to someone about them, no one picks up, I leave a message, and I've still not been called back. Awful, awful, awful, and about as unprofessional as one can be. Dr. Rachal himself was ok as a doctor--nothing terribly good or terribly bad about him--but the office and their procedures are just a hassle. Pick someone else. FOLLOW UP: Turns out they actually LOST MY RECORDS. They say (finally, I got hold of a live person), that because it had been over 10 years, they purged my records. It is 2016 and my first visit there was in 2009. That's not more than 10 years. Anyway, you've been warned. read more

I've been seeing dermatologists for a long, long time. Since moving to Atlanta years ago, I've been on the hunt for a new derm. Alas, Dr. Rachal is not him (she turned out to be a her, there's a happy ending for me, I know you were worried.) Dr. Rachal is fine, clinical but fine. As a female, I felt in an effort to be more 'appropriate' Dr. Rachal missed a lot of areas on my body for my annual checkup. Which actually isn't that appropriate when you think about it, because doctors should be okay at looking at pretty much every part of human anatomy that they've agreed to look at. I.e., a dermatologist should be okay looking at my skin. Even if that skin is on my butt. Or whatever. It's just skin. read more

Fantastic physician who is completely dedicated to his patients. Years ago I broke out in a horrible rash around my mouth and called his office but he was off that day for a medical conference here in town. His staff called him and he actually left the conference to see me. Tell me another doctor who does that! He listens to his patients' concerns, is incredibly thorough and kind. I left Atlanta for six years and when I came back for a visit with him, he immediately remembered me. I am continuously impressed by Dr. Rachal! read more

Dr. Rachel and his staff were the perfect combination of gentle friendliness and thoroughness. I had a cyst removed that turned out to be a little more extensive than I expected, but the doctor and his assistant made me feel very comfortable throughout the procedure. This along with a full scan for any skin cancer (negative) made me feel quite happy as I left. Being able to park in the same building made my day. Easy peasy! read more

Dr Rachel is THE best...Probably one of the best diagnosticians around, he listens to your history. He also know how to look for things that others seem to not notice. Dr Rachel thinks outside the box and i just wish i could have him for my "family doc." He knows how to assess whatever's happening and get movement in a positive direction. he is great. read more

Today was my first visit with Dr. Mack Rachel and honestly I can't praise enough; so often when you visit a Doctor it's hard to feel like you had a personal experience with them; I understand their busy people and have to make quick assessments with limited time, but it was refreshing to have a Doctor go above and beyond. I went for one thing and he noticed so much more, with out my input. He's phenomenal! If you're looking for someone who makes you feel like their concerned with your concerns then Dr. Mack Rachel is your guy. read more

Dr Rachal is the best dermatologist i have ever had! He is clear, concise and correct in his exam and findings. My wife is now going to him! He has great credentials, appointments are unrushed, no sales pitches and patient centered focus. He listens well. His office staff is professional and helpful. read more

I saw Dr. Rachal for a routine skin exam. Scheduling an appointment was easy, and the wait to see him was brief. He has a pleasant demeanor but an odd way of conducting the exam. I also wonder whether he was thorough. He started with an "education", giving me a 5-10 minute tutorial about the various forms of skin cancers and showing me a dozen pictures of various moles and their distinctive features. All the while I was thinking "Unless you find one of these on me, I don't really need to know." He spent another 5-10 minutes actually examining me and gave me a clean bill. That was the fastest skin exam I ever experienced. I do not think I have any skin problems for him to find, but I left wishing he was a little more deliberate. read more

I just returned home from a new patient appointment where I was summarily dismissed as being late past policy. Which btw was 30 minutes and as I pointed out to the person at the desk I was under, even after waiting a few minutes while he went back to check with the Dr. I was still under the "policy" limit. This is after I waited 6 weeks from my initial call for a new patient appointment. My issue is what is driving the overall management policy of this office? Does the business of health care out-weight the health care itself. I'm not unsympathetic to time management but this seems extreme to me. I wonder if there was even a remote consideration to the idea that a person has already committed to a valet or parking expense before they can even get to the office only to be turned away for another 6 week wait. Is there any consideration that I was recommended by my primary care physician because he noticed some skin issues that seemed suspect to him. When implementing this policy within the office, how are health issues like that balanced against the appointment rules. I would venture to say by the way I was treated, they are not. Beware and make an appointment at you own risk at this office. Some how I do not believe the patients' interests are at the heart of this business. read more

Great Caring Compassionate and healer of skin ailments. He never gives up on any skin condition.

I've been a patient of Dr. Rachal's for several years, although I only see him once a year or so. Last time I went about a year ago he walked in looking at my file and said, "ah a new patient." That was reassuring. I was there for two issues and had to keep reminding him about one of them. He acted like he had no time. Anyway, I called today to schedule his appointment and whoever I was talking to on the phone kept asking me why I wanted to see Dr. Rollins (another doctor at this practice, not a dermatologist) when I was calling about skin issues. I told her twice that I had not mentioned Dr. Rollins once in the conversation. It's quite possible she was having a stroke. read more