Everything I have needed for my old house has been fixed and are still working perfectly!read more

I'm not sure if this company is incompetent or dishonest. I sold my property recently and needed an…read moreinspection and service. They sent a technician out who told me that the furnace needed to be replaced. Luckily I had a tenant in the building who installs commercial systems. He brought home a diagnostic device and told me the furnace was fine. I called a residential furnace technician who serviced the furnace and said it was working at peak efficiency. Years ago, when I wanted a sink and toilet put in a laundry room, they quoted $400 and billed me $1100. When I called to ask about the discrepancy, they said they'd call me back. Never did. Finally, when I first bought the property, I signed up for their auto fuel delivery. I thought they were delivering but they weren't and I ran out of oil.

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

Tyler was incredibly well spoken and helpful in the dead of a weekend night. Answered immediately,…read morehelped to try and debug a problem by phone, and was professional and knowledgable. Can't recommend him highly enough.

Experience and knowledge. They are easy to work witb and have fair pricing. Chris has a deep…read moreunderstanding of systems and how to approach them when it comes to repairs and inspections. Will definitely be recommending them.

We had a flood in our basement due to a sub pump failure they were here with in 1.5 hours and had…read moreeverything and fixed it. Since in was 30" deep I again called for the water heater again they came that day and fixed everything. Amazing service and the charge was so little since I knew it should be much more. Use this company for all you needs!

Horizon Plumbing & Heating recently completed repairs on my boiler. Jason Foster and his crew…read moreinstalled a new water feeder valve and pump. They also repaired my boiler's vent tube and installed a cap, so the vent whistle works and things are now up to code. Everything looks great and works perfectly. Jason and his crew were very polite and professional, and they explained everything that they were doing throughout the process. They were punctual and completed work in a timely manner. They also kept everything neat and clean. Best of all, the finished cost was exactly what I had been quoted in the estimate. And the price was very reasonable. Horizon Plumbing & Heating came in at a much lower cost than other estimates I received. They did an exceptional job. I highly recommend Horizon Plumbing & Heating and Jason Foster.

Jason Foster and his crew are wonderful! All were both…read moreprofessional and friendly. Both of the times I have called Horizon they went above and beyond what I expected. 5 stars isn't enough.

extremely poor with billing; thought i was all paid up, months without a bill / call / email only…read moreto receive an angry email demanding payment; twice i go to log onto the website and it says i owe nothing. On one occasion, i ran out of propane, called asking for emergency refill, and prepay for 100 gallons; next day i get told they scheduled the refill for a week out; finally got it filled the next day, only to have 200 gallons added

Can't stand by their work…read more Recently had put Jackman's installed boiler serviced for the 4th time in as many years, and were told by the technician that helped us (he's very good, and I won't disparage his work) that the repair would not cost us a thing, as it was to fix a problem caused by a different technician's faulty work on installation. Lo and behold, we then received a bill for $180 for the service call. The office personnel wouldn't hear our argument about what the technician had quoted us. This wasn't the first call for a repair caused by their own shoddy installation of our boiler, either. Within the first year, we had to have a fan in the unit replaced as it was installed with wires rubbing against the fan blades. Another $180 to fix that, and nearly some very cold days spent waiting for a part with no heat. Go elsewhere.

Will not come for an emergency repair. 2 year old $210000 combi high efficiency boiler has…read morerequired 15-20 service calks, no heat, no water for months! Tonight no heat, 10' out and the answering service??? said no night time emergency calls all though they advertise that service. Terrible to work with.

Really good work all ways clean and tacked care of put together very neatly organized labeled works…read moreoutstanding