It refresh.. in 2024 winter ..is clean and tidy. Big car park. Customers service very friendly.read more

Went for a cup of tea and a sandwich to the cafe at Sainsburys. Never again. Tea is a mug of hot…read morewater with a tea bag dunked in it. The cheese/pickle/tomato sandwich turned out to have green/blue mold on the tomatoes. The serving staff member was very nice and replaced it with another, but at that point we didn't exactly trust it. The odd thing was the staff member did not seem surprised by the mold, so perhaps it's a regular occurrence? I am really amazed that Sainsburys run such a low quality cafe, obviously they have a very poor manager, who should not be in food service. I am hoping not to have food poisoning following the visit. I strongly advise against eating there.

Being part of the John Lewis group, Waitrose has some kudos for being an employee-owned partnership…read morebut their prices have always been that bit higher than the other supermarkets. Hence my aversion to shop here for the staples but I found it useful to pick up certain rare ingredients such as squid ink over the years. I've also been a fan of their free laminated menu cards available just after the checkout counters - you can buy special storage boxes to keep these in. However, Waitrose have had a bit of a renaissance in the last year, thanks to their stroke of marketing genius by involving Heston Blumenthal of 3 Michelin star Fat Duck fame to write recipes for them, where you can only get the ingredients from Waitrose. Running TV adverts demonstrating those simple recipes and simultaneously discounting those ingredients in-store is such a clever idea - a recent example I remember is during the recent English asparagus season when it was paired with lapsang-suchong tea-smoked salmon and dunked in soft boiled eggs. Heston's special Christmas pudding also brought so many customers into Waitrose last Christmas that it sold out weeks before the big day. So hats off to you, Waitrose for recognising this man's genius and using it to your advantage

Whoops? Looked for the paper stand just inside the entrance, but saw pay and go machines there…read moreinstead. Was I sure I was in Waitrose? Was this a dream? NO it was NOT!1

In the current economic downturn, there have apparently been winners and losers in the food retail…read moresector. Even the more luxurious stores have been forced to launch budget lines in an effort to keep their customers Co-operative foods must be doing well. At least in Epsom where this new Co-op has opened up opposite the station to complement its sister store on the Upper High Street The Co-op's tag line is that they're an ethical supermarket, which does appeal to my general philosophy of life. However, I find their stock of goods doesn't meet my shopping needs. They have relatively little fresh meat, fish and vegetables, my staples. That's a real shame as I would like to be a better customer here but opening a second location in the same town must mean they're doing OK

This Superette replaces almost every small outlet that once occupied this space. Only the Butchers…read moreshop is left!