We love this place! It's so cool. The ambiance is just breathtaking. The food in Rosie's is…read moreamazing! The ice cream at the porch is super yummy! The service is superb, like some of the best I've ever had. There was a kid playing the piano the last time we came, really set off the experience.

Negatives: They claim to have a Sunday brunch, it was never served all day. We missed breakfast…read moreeveryday as it was at inconvenient times or not available that day. The restaurant never opened so we never got a chance to eat there. NO lights worked in my room, we had to rely on lamps. There is bugs in the room, not sure what kind but they were harmless and small. The water pressure is INTENSE, it hurts your skin and turning down the pressure will leave you with inconsistent temperatures. If you lock yourself out of your room, the teenager at the desk can unlock your room with his phone which is convenient but also made me VERY uncomfortable. There is neverrrrrr someone at the front deak Positives: If you like old, spooky, and haunted places this hotel is for you! The old-time decorations and furniture were beautiful and in great shape. The rooms really feel like your staying at your grandmas house with super comfy beds- does not feel like a hotel bed, it feels like home.

Great staff. There were no opening due to a couple big events going on. She answered the phone and…read morethere was a man canceling for the night which was all we needed. She quickly booked the room for use before someone online grabbed it. Amazing service! Room was great. Everything was clean. Thank you Holiday Inn Express!

One star forprice gouging. I've stayed at many Holiday Inn Express' and at more than $164.00 for A…read moreGold Elite Member or anyone is rediculous in comparison to most IHG Holiday Inn Express. The beds are not comfortable in comparison to other hotels. Signs are posted stating people must wear masks in public areas and yet they aren't, and the front desk is not enforcing the mandate. Again. I'm having terrible luck with hotels on this trip. +$160.00 for members or guests is a scam. The Comfort Inn at Sioux Falls is magnificent compared to this hotel and much less expensive. Franchise owners are selling substandard rooms at overly expensive prices. Read up on the Americans with Disabilities Act. Unbelievable. If the manager or owner/s read Yelp reviews I have a notice for you. I have celiac disease, I'm allergic to gluten. Celiac is considered a hidden disease under the Americans With Disabilities Act. This morning I filed a report (see photo) because the Comfort Inn at Sioux Falls, SD., didn't provide any gluten free breads (not fattening sweet muffins) or cereals. But for the other guests - wow. +$160.00 a night you should have magnificent gluten free options for those with gluten allergies at breakfast tomorrow morning. Yes. Great breakfast and genuine concern from the staff and manager I would also like to acknowledge a friendly and respectable staff and my room was clean. However, a motorcycle tourist year round I still feel the one star because of price is justified.

My husband travels for work A LOT and his schedule is sometimes chaotic and ever changing....this…read moreis one he frequents and this is honestly one of the best hotels he stays at...anywhere! (and, no lie, we are picky about where we stay). The room is always clean, the breakfast is always good, and the STAFF is the BEST! So so SO friendly and accommodating, they know us by face and names at this point and are always so easy to work with. They've only talked to me via phone really and they know to call me if they can't get a hold of my husband.

Stayed for 1 night. $300. There was no hair dryer, TV froze mid program. The walls are super…read morethin. I could hear the music and singing from the next room. Sounded like they were in my room with me. Not as nice as other Hamptons I've stayed in. Very surprising. Clerk was really nice.

Parking ~ Abundant and complimentary parking. Parking lot is extremely well lit very safe area,…read moreeasily accessible handicap parking. Lobby ~ The lobby is well appointed and an open and welcoming space. The front desk is easily accessible and ADA Compliant. All areas are clear of any encumberances and well lit. The breakfast area is adjacent to the lobby and well appointed. The Breakfast ~ OUTSTANDING! I was extremely surprised. I stay in hotels on regular basis and just in the last year I frequented a variety of them throughout the US and abroad. This breakfast buffet was represented very well. This is the first time I have seen a farm fresh yogurt machine. The product was outstanding. They offered the regular cereals, aids, bacon, variety of muffins and breads and pickles. And they have a waffle machine. I addition to juices, coffee and a plethora of tea options. The plastic ware was obtained by a single serve machine, ensuring a higher level of cleanliness. Hard boiled eggs were in individual serving packages, first time seeing this - eggselent! Coffee and tea cups were very sturdy not the flimsy ones you usually get. Rooms ~ I was exhausted when I arrived. Jack and was seamless, friendly and professional. It was very very late and the young man who helped me was just as polite and friendly as if it had been during normal check in hours. The room was unexpectedly spacious and very clean. Usually I could always find hair in a corner, dirt in a corner of a bathtub or a sink that hasn't been fully wiped out. Not in this room. I looked. Everything was on point. Include two separate bars of packaged soap. One for the laboratory and one for the shower. Water pressure was more than adequate. I have long hair and more than once have I had to utilize the faucet in the bathtub to rinse my hair completely. Not here! The air conditioner filter was clean worked perfectly, no allergy medicine today for me. In the room was very proportionately decorated and accompanied by furniture that appeared fairly new. There was a mini refrigerator and coffee machine in the room. I have stayed recently in Vegas and they've removed the coffee machines from most. The curtains closed completely and hung appropriately. With no gaps they were truly blackout curtains. Customer Service ~ everyone I encountered from the lobby to my room we're in credibly genuinely friendly and courteous. This town is located in Wyoming and the folks here are just very friendly and kind. I would definitely return and stay specifically at this hotel. Incredibly clean every area and facet of the hotel was wiped down, dusted and the windows were spotless. The artwork was both tasteful and appropriate. The furniture choices in Decor were sophisticated and timeless. The spacing in the dining area was appropriate most places you're literally sitting right on top of one another not here, very large and ample seating area with very appropriate spacing where the employees take great pride in maintaining a very clean and upscale establishment this hotel is located in a very safe area that is convenient to any business you may have in the area and or travel plans for sightseeing. This is definitely a go-to option if you're in town. I was highly impressed to say the least.

Very nice, modern and clean hotel that's dog friendly. I feel safe parking here too. Clean and…read moremodern with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy eggs, sausage, toast (white, bagel and English muffin), juices, a machine that dispenses not only coffee but cappuccinos, lattes. The fitness center is bigger than most Best Westerns I've been to and no one was using it so I had it all to myself. They have a running machine, free weights, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located at the far end of town so you feel a little isolated but that's ok since we don't need to be in town.

NOTICE: NOT IN DOUGLAS!!!…read more Out in the Grasslands. 35 Miles North of Douglas in Bill, WY. Great location for my job. Had an extended stay. The staff was nice. The room was clean. The rates were good. 24 hour diner on premises.

Arrived at the end of a 5 hour drive from Denver. It was well after 2 - the agreed upon time for…read moreour room to be ready. It wasn't ready. It wasn't even close. We had to drive over to a nearby park to wait. Another guest waiting in the lobby looked like he'd been there for a week. The TV in the lobby was always tuned to the Fox Hate Channel. The room was nice. Breakfast was served. That's all I remember about it. Staff were always pleasant, but being told by a pleasant person that you'll wait an hour for your room does not take away the sting.

We asked for a room on the first floor so we could have easier access to let our dogs potty. Our…read moreroom was very nice and pretty clean. The bathroom was big and the shower was really neat. You had to kind of go around the wall to get to it so no doors or curtains. Staff was very friendly and breakfast was good. We rebooked the same room for the following weekend on our way home and we're kindly accommodated. Only big issue was the side door was not locked. Anyone could get in so it felt like kind of a safety issue. I did report it so hopefully it got fixed promptly.

I love these hotels! Everytime I stay at Hampton Inn no matter the city i always have such a…read morewonderful experience! The staff was kind and friendly at check in and created me with a bottled water. Out room was large and clean and the shower was spacious and clean and loaded with fresh towels and quality soaps and shampoo and conditioner. The fitness center had all the necessary free weights and cable machines for me to get a complete work out and afterwards I soaked my muscles in a whirlpool thing the had that was warm and relaxing. Awesome. The free breakfast was loaded with options- eggs, omelets, oatmeal, bagels, cereal waffles, muffins, mall kinds of yummy fresh stuff. The hotel is also conveniently located next to a highway and just a minute from all the shopping a traveler needs. I love these hotels and this one was no exception, I will definitely stay here again.

I haven't had the best luck lately with Hilton brands, but that's where all my points are, so…read morethere's that. This location renewed my faith in Hilton. Check in was quick and easy, and the person at the front desk was great. She was quick to offer restaurant recommendations and always had a smile. The room was great. Cool air and hot showers! Even better, it was CLEAN. The location is near a number of restaurants and shopping, although, to be honest, it's not a huge town. The snack area was well stocked , and the continental breakfast seemed fresh and stocked as well. No issues recommending this location and would stay here again for sure.

This was the worst place I have ever stayed!! There was two open and drank beers in the night stand…read morefrom the people before us. The toilet seat had urine on it. The shower was disgusting. The walls had random stains everywhere! I do not recommend!!

This place is a nightmare Mold everywhere!…read moreMy feet got Dirty walking around in my room. It stinks and they try to cover it up with tons of cheap mens cologne. Every single wall is filthy. They mop the main areas but the vending area, laundry and rooms are disgusting. How does this place stay in business? There's BLACK MOLD IN THE BATHROOM!