Roberto Delgado, thanks for putting in the work to deal with your company's bureaucratic mess…read more Patient and persistent and friendly.

My representative was Veronica and she made my experience SO enjoyable. I originally went to Wells…read moreFargo to talk about my students loans and to see if I had any options and being the kind spirit that she is, she made my situation seem a little bit less stressful. Because of her, I ended up opening an account with WF. Anyway, this review is mostly about my great experience with Veronica. It's so easy to open up to her and we were joking and talking about our loans, etc. Thank you, Veronica!

Since it was friday I did expect a bit of a crowd in trying to schedule an immediate appointment to…read moreopen a joint account with my wife. We moved to Cliffside Park days prior and as expected on this notoriously busy banking day, we found ourselves roamung about several BofA offices to accomplish our long overdue aims for better organizational treasury. As such, and well into the game by then, in an attempt to spur on some sort of momentous hailmary moment, we popped by the blue joint to change thing up. (Thats Chace bank btw.) But, as we sat waiting for an "accounts" savant to take us we noticed a young lady steering all the mondaine business visitors to a large grey box like machine thing doodad that was placed in front of where the tellers desks were. These had been corded as off-limit obviously, and there wasn't a cashiers in sight as this grotesque automated contraption went on conducting the business previously performed by the now superfluous humans that must have been using up too much of the room's oxygen or something... Anyhow, that was enough to convinces us of our own superfluous business. So we super-fluidly skipped our super-flawed humanoid selves out'a there superduper fast. In the end we traveled all the way to Montvale. That's some 20 miles north for those who aren't geographically initiated to the region. In our desperation my wife mentioned her being well taken care of there, so we figured it's worth a visit if we can get this thing done once and for all. Quite to (her) expectations, (my) gratification and (both our) most gracious satisfaction, the Bank of America services there were of the absolute highest order. The staff were extremely courteous throughout. From the gentleman who greeted us to the tellers and other personnel we interacted with, they were kind, informative, reassuring and tons of other pleasant and heart warming adjectives! Granted, our gloomy looks of disheveledment may have hinted at our emotional states of tatteredness ad we arrived. But beleive it or not, just 40 minutes later and all was well again! To crown the by then already uplifting experience, the agent my wife had positively mentioned to me "Glen", was not only soon available but both meeting my hightened expectations of his aforementioned helpfulness but cleanly surpassing them with his above and beyond manner of professionalism! In brief, four thumbs to you all!

Torture every time you go to the drive-through they need to tell people to come inside sending the…read moredeposit slips and checks back and forth for endorsement

Agree with others who have shared negative reviews. I opened a business account at this branch six…read moremonths ago which was, and continues to be, one of the worst customer experiences I have ever had, largely due to the polite but woefully unskilled and unprofessional employees at this branch.

Always deliver service I need in a friendly professional manner. They have a covered drive through,…read moreinvestment services, business managers, safety deposit boxes and thier Tellers are always friendly and patient. What more could you ask for.

Very friendly staff and helpful beyond words. I was surprised how accommodating they are and how…read morenice the bank is. Quick, efficient and smart. What more can you ask? It's also tucked away where parking is easy. I'm happy I am a Key Bank Member now!

Refused to allow me to charge a large amount even though I had the cleared amount in my account.read more

I have an account at Visions Credit Union but Iive by the Palisades office in New City so I can…read moremake my deposits there. Service has always been bad as tellers sit on their telephones and manager in corner has an airpod in her ear. There were two gentleman over the past 5 months that were there and the nicest people. Always joking around with the customers and made it a pleasant expierence. They are no longer there. I wonder because if it is leadership or just atmosphere

Conveniently located on the 59 east and Waldron Ave. Easy lot to get in and out of. Nice clean…read morelocation. The bank teller I met with was very nice. He was easy to have a conversation with and was neatly dressed. There weren't many other employees inside the bank. Seemed very quiet. I like banking at at Chase and most locations are alike. If I'm in the area again, I will definitely be back here to do my banking.

Kenny and Christina the bank tellers are rude. Always been. Always talk rudely about customers in…read morefront of them.

Generally TD Bank is the absolute worst. Was trying to solve their mistake, which they would not…read moreadmit for three hours today. Uncooperative, borderline rude, uninformed representatives. Will switch banks as soon as possible. Don't bank with them.

This shows how useless Yelp is!! TD Bank is the worst!!! I bought something online, and the website…read morewas fraudulent. I brought documents proving the website was fake. They gave me back my $475 the next day. 1.5 months later they took back the $475 causing my account to be overdrawn and then charged me $35 for an overdraft fee. When I went to the customer service, I was told I authorized the transaction and it's my fault. Standing on the side of the thief!!!!! Pathetic.

The branch is on Route 59, but it's easy to get in and get out of the parking lot…read more First time I've ever reviewed a brick and mortar bank. I found the service to be excellent. I explained my predicament with the mobile app. It would not except a check, Darren understood, and took care of it right away. That was a relief. I would recommend this place even though it's about an hour away from me

God help anyone that does business with This bank !…read moreI'm not joking ! Just got a fair new car had to finance it Unfortunately ! Most people do ! Wish they could have gone Elsewhere but it is what it is ! My credit isn't great unfortunately ! I wanted to pay them online Guess that's going to happen ! Will have to send them "checks" Just like the other idiots ! From sleep number ! I wanted to pay them online too But now they expect doubt payments After I wrote them a check ! If they had just read me letter ! "Everything" is a machine today ! How can you do any kind of business ?? It's crazy !!