I can't count how many times my Vision's checking account was compromised. Purchases were made…read morethat, I did not approve. I have issued so many new debit cards due to this. When my card was compromised, Visions charged me overdraft fees. Customer service SUCKS! If you have an account issue on a weekend they do not customer service. You have to wait until Monday. FVFCU!!!!!!!!!!!!!!!!!!!

Visions took care of me like family. I was with another CU in Ithaca for 23 years and "it" was…read moreantiquated compared to the services and Internet banking apps of Visions. In this financial environment I feel as safe as can be with Visions. I Love em. Jim Newfield NY

I made a deposit with cash which you need to provide a drivers license I did so. The teller then…read moreexplained to me that she would have to do an extra transaction for his account. It was my account and I am a female. She had my drivers license... which also states I am a female and matches the name on the account. I guess customer service is not there forte.

I was a customer of this bank 25+ years. Have a credit line of $12,500 associated with my bank…read moreaccount. I was the payroll clerk of the school districts of Maine Endwell and Deposit in Broome County at Boces in Endicott. During covid I lost my job. If people aren't getting paid, you don't need to pay people to pay them. Just a few partial payments on the M&T credit card until I got a new job and they closed the credit line with a $11,000 balance on it, & jacked my interest up as high as legally possible. Have a 4 year old girl to house and feed. Destroyed me. All lines of credit I had with 0 balances fell like dominoes. My credit rating went from 750 to 550 and even to this day my credit reflects as near 300% usage. Only one left standing Sears, a retail credit card with a line of $5,000. A card I've had 21+ years. Sad I can depend on a citibank retail credit card more than my own bank. Can't believe their slogan is "understanding what's important." Gotta be a joke. My only real mistake is not looking for a personal loan to pay off M&T as of yet and make sure they don't get 2 cents of mine again..

This company Chemung Canal Trust puts vehicles up for auction at Copart for export in parts only…read moreand with liens. You don't provide a lien release letter either before or after receiving payment for the auction, which is obviously also paid by the insurance company. You need to immediately help people like me who are exporters so we can get our paid-for vehicles out of the country quickly. You shouldn't be putting these kinds of vehicles up for auction to avoid dealing with these problems. Need Support and Help Now

Everytime I go into this place with my client there is another person who gives me a little more…read morefaith in humans char was great the other day when we came into the bank and she went out of her way to help the elderly women who I was with, she stopped what she was doing and came to help her and was very personable!!! THANKS CHAR!!

constantly declined debit card,, works great in Mexico,, but locally,, cannot use in sams, home…read moredepot,, walmart,, etc,,

From the owner: Offering a full line of services including savings, checking, auto loans, mortgages, home equity…read moreloans, student loans, personal loans, financial planning, online and mobile banking, and more. We strive to build relationships that accommodate every stage of life, lending the money that buys a vehicle, starts a business or makes home ownership a reality. Member-owned and committed to community, Visions Federal Credit Union proudly supports the financial needs of more than 175,000 across New York, Pennsylvania and New Jersey. We provide a safe place to keep and grow your earnings. A nonprofit founded in 1966, the organization's employees and leadership still believe in the principle of "people helping people." At Visions, it's not just the money that's there when you need it. We are.

We have always had positive experiences with Paula for advice, home equity loans, and more…read more Citizens Bank is our "Go To" for banks.

Worst bank ever. My credit card got misplaced in Nyc. 3 hours away. I transferred my money to venmo…read morebut I couldn't see how much balance I had because the app never works. How can a banking app never work people need to use that daily to keep track of the money. It charged me a lot of money and I couldn't even disable it because it said use the app. I'm definitely transferring bank after this. I hope people stop using this shitty bank and they go out of business. Never use this bank

Service provided by this bank is excellent. At present they allowing customers to enter the lobby…read moreareas with mask wearing even though you might be vaccinated. It is difficult to ask questions about vaccinated or not. Anyway I do my most banking via drive up window which has cameras which allows both parties to see . I decided today to capture today's experience on writing this piece and taking some photos. As a note I read an article in paper that this is One of the best bank in NY state with branches all over !! Just a node to give five star rating... great Job by care taking employees of the bank.

The bank employees are wonderful here! They go above and beyond to make their customers happy.read more