An incredible performance on an awful situation!! Response…read moretime was quick! Thank you again!!

A gentleman by the name of Jorge came out the same day I called. Very friendly and polite…read more Excellent work. Highly recommend.

Great service always. Michael came out today and fixed a bad sprayer leak. Had to dig through a…read morelot of muck but did a great job and came to the door with a smile and a have a blessed day at the end of it all. Also let me know there was no charge as it appeared to be a JLBJ install issue and they stand behind their work.

DO NOT USE JLBJ Septic!!! As a new resident to East Texas, I signed a contract with JLBJ for…read moremaintenance. The former owner had used them; therefore, I figured that they knew my system and the area. When it came to maintenance, they were iffy the 1st year. But always had a believable excuse as to why they were late or didn't show. I gave them the benefit of doubt and renewed the contract even though the price had increased, plus an added fuel charge had been implemented due to rise in fuel charges. I reluctantly paid and have regretted since. After 7 months of this contract, JLBJ has not once made a quarterly maintenance check, even after I had made several calls to request. I have now requested a refund due to breach of contract. I have not received a refund, nor a courtesy call trying to fix their lack of customer service.

Great guy, loves his job and treats his customers like they actually matter. Was very fast and…read morerespectful. Won't be using anybody else

From the owner: IT'S FALL! This is the perfect opportunity to have your septic tank pumped before the colder months…read morearrive. Consistent maintenance guarantees your system can manage holiday gatherings. Book your appointment today for peace of mind! (903) 767-2702 Licensed and insured through the state. We pump and clean: Aerobic Systems Conventional Systems Grease Traps Commercial and Residential Emergency Services

Responded next day early and in a continuous rain. Very professional and worked until it was pumped…read moreand cleaned out completely. This kind of service is hard to come by in today's world. Worth every penny and then some.

From the owner: we are family owned and operated business that aim to please our customers and look forward to…read moremeeting all your needs.Fully insured commercial and residential

DO NOT USE BALLARDS!…read more After waiting THREE WEEKS for installation because of their "mechanical issues," we ended up with a completely different system than what we were promised. We paid for a concrete system with ONE riser and instead got a cheap plastic system with THREE risers. To make matters worse, the tanks had huge bold warnings printed right on the side saying: "DO NOT BACKFILL WITH CLAY." Guess what Ballards used to backfill them? CLAY. We were also told they would run NEW piping from the house to the system. That never happened. Instead, they tied into the old existing piping. We took photos of everything because at this point we don't trust the workmanship and fully expect problems down the road. And the damage to our property has been unbelievable. They completely destroyed our yard. Since installation, we've already had to spend an extra $2,000 bringing in dump truck loads of dirt because the ground keeps sinking around the tanks. We've laid 6 pallets of grass ourselves, and it feels like every single day there's another issue to deal with. We are two people in our 60s trying to fix a disaster that never should have happened in the first place because we cannot afford to hire a landscaping company to clean up THEIR mess. We were ALSO told -- TWICE -- that the washing machine drain, located only 2 feet from the grease trap they connected, would be tied into the new system. Not only did they fail to connect it, but they actually CUT the washing machine lines. Then, after creating the problem themselves, they charged us AGAIN to come back out and fix it -- on top of the original $8,600 bill! So yes, think long and hard before using Ballards. We were left with a destroyed yard, unexpected expenses, incomplete work, and absolutely no explanation of how the system even works. Now we'll see whether they even honor the maintenance agreement that was supposedly included in the price.

Glen E and Horrible, poor installation and the control box…read morewas pit on fresh disturbed ground so it sank to where the light and buzzer went off. Cant get them out to fix their problem. Owner was out for pre-inspection of job site, first day supervisor and two employees were on the job, after that supervisor never or owner never came back. Very unprofessional.

aset is awesome! if looking for a company to service your aerobic septic, do not look anywhere…read moreelse...i never will! this co. does not cut corners and will do what needs to be done not what's easiest! i used 3 other (dishonest) companies in the last 21 yrs. living in my home and can honestly tell you i will never call another company! thank you aset for your great and honest service! i'm with you forever!

From the owner: Aerobic Systems of East Texas. Serving East Texas since 1990. Family owned and operated, always…read moreready to help with any sewer and pumping needs!