Brought my grandpas old truck in for an inspection and change out of some fluids. They priced me…read morefairly and got the work done in a timely manner, with excellent service. Not to mention, I was greeted by Gretchen the cat, couldn't recommend enough!

I'm not sure why it took me so long to write this review, but here it is: I've only gone to them…read morefor car issues, and I've been coming back multiple times since I moved to Iowa about two years ago. And let me tell you -- they're genuinely one of the best things that's happened to me since moving here. Honestly... they might even be the thing that could convince me to stay. Right off the bat, Joe stands out from the stereotypical "rude, crude, straight-to-the-point" mechanic image people might have. He has great manners and a soft, welcoming attitude. You can tell he's ready to actually listen to your concerns -- and not just listen, but address them. He's patient, thorough, and willing to have a real discussion with you about what's going on. A lot of mechanics lose people from the beginning simply because they don't listen. Joe does, and that already says a lot about how knowledgeable he is. But his wisdom doesn't stop there -- he also knows when he needs to learn more. And honestly, how can someone not be smart when they're always curious and willing to keep learning? That curiosity really showed when he was working on my 1991 Bronco -- a car that's before both his time and my time. He wasn't afraid to call in a former Ford mechanic to ask questions and get support. Together, they turned that Bronco from "this thing might fall apart on the road any minute" into something close to its prime again. And I didn't have a single problem with it throughout the absolutely merciless Iowa winter. So yes -- you can rest assured that whatever car you bring in, they'll do their best to take care of it... even the ones that were around before they were born And it's not just curiosity -- it's passion. I still remember Joe saying to me: "It doesn't matter what it is. I will fix it." As someone pursuing a medical degree, I was genuinely inspired by that mindset. Fix what needs to be fixed. Help those who need help. I'm taking that energy into how I want to treat my future patients -- and you really can't go wrong with that attitude. Last but not least: their shop works with Affirm, which lets you pay through a payment plan. That has been a tremendous help for me as a broke medical student -- and I'm sure it's a huge benefit for others in the community too. If you're not looking to be treated like just another source of revenue, rushed in and rushed out, this is the place. What Joe and the team offer is the kind of service that turns into a real relationship built on trust. I'd honestly go to Joe for motorcycle questions too. So if you want the "good old days" vibe where your mechanic actually cares, if you're someone who feels nervous going into a shop alone (especially women who worry about being taken advantage of), or if you simply want honest work at a fair price -- give them a chance. And I also want to give Casey a special shout-out as the behind-the-scenes hero. Thank you all so much. There were truly times you saved my ass, and I wouldn't have known what to do without you. Fantastic work -- and I hope you get even more recognition for what you do. And once again, I'm sorry for the late review -- it was long overdue!

Again, excellent work that they standby, their prompt, and always great service. Email descriptions…read moreof service needed with photos to review.

Very pleasant place to have service done. Clean, efficient and reasonably priced. They have a…read moreshuttle service available if needed. I'll be going back.

I have used Scotts Automotive Service for several years. I have always received quality customer…read moreservice from the entire crew and Scott always remembers my name and always stops to say hello how are you in the lobby. I am old school and a friendly smile and hand shake still means something to me! Thank You for all the years of great service Scott and crew!! You all rock!!

I went in and told them my problems and they found the problems. They worked with my warranty and…read morefixed everything in a timely manner for a great price. I would recommend scotts automotive to anyone that is having problems with their car.

I've been bringing my vehicles here for years. I trust them to be honest with there diagnosis /…read moreassessment. Brakes, Oil changes, water pump, spark plugs, belts, fluid changes ... they've done it all for me on multiple vehicles (sedan, pickup, minivan). They've even helped with some welding on my riding lawn mower before! They've worked with me on timing ("I need it done by 3p on Friday" or "I'm off work on Monday, how about I bring it in then?"). They're honest on whether work needs to be done or not (fluid changes recommended by dealership, and CV boot supposedly leaking). Recently, they saved me $1500 on a mechanical issue related to a headlight repair that the local Lexus Dealership had ridiculously quoted. Plus, they are great people in our local community. Highly recommend.

Absolutely love this place, they treat everyone so nice. Their prices are good and excellent staff…read more Plus in a good spot and are very respectable and easy-going

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

DO NOT GO TO THIS PLACE Our car had an oil leak that was the…read morereason it was brought in. After a few days we were told the issue could not be fixed, which was fine I guess. BUT... they did not refund our money and charged us $900 to look at a car and not fix anything. Also I spoke to benson about this he's an idiot. Don't do business with this guy.

This auto shop is fantastic! The service is incredibly fast and professional, and the team is super…read morefriendly. I highly recommend this place. If I could, I would give it a 10/10!

Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

All said & done, they didn't charge for each repeated visit. & on the last visit they replaced…read morefactory bolts, as a courtesy. So all in all, I'm satisfied as the car's alignment once again feels right. Over the top courtesy, but i'd like to see a little more attention to detail on the work side in vehicles. And possibly making a deal with a car wash place & give a courtesy wash out if something needed correction.

I've been to this shop twice. They replaced a major part on my brakes that I knew would be…read moreexpensive. Can't blame them for that. Also had a drain and fill on front rear differentials transmission and transfer case. Charged a comparable rate to other garages. Everything's been good so far

Absolutely wonderful experience! Everyone I spoke to was professional, kind, and friendly, and I…read moreabsolutely love that they take pictures and send a full write up for their inspections. I will be returning, and I'm encouraging my friends to do the same!