I just moved here a month ago from ann arbor area. We bought a house in kinross and some roofing…read morejobs have appeared and this hardware store is outstanding. Prices were very good and staff there were awesome. I love this place.

Only reason for this review is buyer beware…read more Back at the holidays I rented there tractor. I have rented this tractor multiple times. The bucket kept getting stuck in the view of driving. I called to have them come pick up the tractor because I was not driving it back to there store do to the bucket blocking my view, it was snowing outside. I was told they had no way to pick it up because 2 reasons no trailer available because they didn't own one and no one was available to pick it up because the repair guy was gone for another week. So about a week later they showed up to collect the tractor and tried charging me for a week of course I refused. Now when they called me about the rental fee I told the manager of the rental department what I did he called me a liar as you can imagine that comment did not go over very well. Then they started renting a smaller tractor. The first time everything was great then the second time they rented everything worked great except after I returned it I was confronted by Cory Parker the store manager and Ryan McDowell saying when I returned it it was broken and they amitted to sending out the machine broken because it was broken when I returned it. Now moving to this year thanksgiving snow storm. I was hired to do a job. This person asked me to use the tractor to remove his snow banks around his fiancé house. I told him I would if u could use the tractor to do a few places of my own so I did. Just after 4 pm that when Cory Parker come on to my own property taking pictures of me inside the equipment. My daughter was there at the time asked this tractor doesn't say Parker Ace Hardware on it. The next morning I woke up Parker Ace Hardware took the machine off the property so I called the police. They told me to take them to civil court and take Cory Parker to court for civil trespassing. So before I lawsuit I gave the owner Michael Lynn yes the owner of quality automotive also A chance to listen. Below you will see in the photos what was said. I was called a liar 2 different times I averaged at least 2000$ a month in sales at this location not anymore

People here are nice and have good attitudes when working with people. Although small I feel as…read morethough they try their best to match the bigger companies which I really like. Overall a good experience.

Of all 5 staff working on the floor that I was able to identify not a single one was wearing a…read moremask. At the time each of them were working with customers who were also maskless.

Hard to find assistance sometimes...some staff aren't very eager to help and I hate it when only…read morethe self checkout is open.

amazing service i do recommend Home Depot I bought a 4x4 and a 2x4…read moreand they help me chose which board would fit.

Very friendly staff and environment, my favourite hardware store in SSM, always a great experience!read more

Nice to see a small family owned business working hard at supporting the communities that support…read moreit's business.

The folks at Soo Builder Supply are ALWAYS fantastic. We moved up here from "big box land" and…read moreworried that we would have a hard time finding the things we needed to fix up this house we bought, but every single time we go into this store it's old-fashioned customer service at its finest. We have been there MANY times over the past year and a half, and every single time has been the same type of helpful, positive interactions. Absolutely will continue to return!

Both employees were maskless through out our ~5 minute interaction. I've since come to learn that…read morethis is par for the course at this business.