Dealership sold me a lemon, admitted it was a lemon, pretended to fix the problem for 5 months and…read morethen said the only way they would "make it right" was to "allow" me to trade the vehicle (at a huge loss from what I had paid for it 5 months prior) for another purchase. My vehicle was in their shop for a week each month with no solution. I finally lost it when they had my vehicle for over a month with no communication. "The manager is on vacation."

Since they took over from Falcone it is bad. I asked them to…read moretake a look at something during my routine maintenance and they didn't . When I asked a question about it the guy completely ignored me. No, it isn't that he didn't hear me, he couldn't be bothered. I don't need to get treated with disrespect when I am paying you to do maintenance and have a simple question. Falcone was great, not going back here. Bye

I've been going to this location for my Volkswagen for nearly 10 years. The main reason I keep…read morecoming back is Steve in the service center. I appreciate how honest and no-frills he is in his communication style and it never feels like he's trying to upsell or pull something off. This can go a long way in an industry where women often are treated differently. I'd also doesn't hurt that they have fabulous snacks and Long's donuts in the waiting area. Nine times out of 10 I take my laptop with me and set up on their Wi-Fi to work remotely. The location is also conveniently 10 to 15 minutes from the heart of downtown. So far we have had positive experiences here and I can't speak so much for the new ownership.

I was shopping for a car. I spoke to Cameron. Explained that I knew my credit was not good but I…read morehave money to put down and it might be a process but I'll put the money down that I need to. He agreed I filled out the app and he never called back. I called two more times with no answer. Went to another dealership and I did have to put 4000 down but I got a nice car. Final purchase price was 16000 and the payment range I wanted. I guess Cameron and speedway only want business that's quick and simple.

Office staff is completely unprofessional. Rude and arrogant.read more

From the owner: Find a great car for a great price with the greatest of ease when you visit us at Pronto Auto Sales…read morein Indianapolis. Since 2009, we've offered top-notch, pre-owned vehicles along with affordable financing options to our customers. Our friendly staff has more than 20 years of experience and uses that expertise to find a car that is tailored perfectly to your needs, taste, and budget.The vehicles on our lot have the best prices and quality in the area, and our team operates with integrity and reliability -- so visit us to enjoy a hassle-free buying experience today!

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

Dishonest! Dishonest! Dishonest! Sold bumper online to them…read morefor repairing one of their vehicles. Shipping was delayed so they demanded a refund, which I did. Shipper ended up having bumper ready for them to pick up shortly after this. They went and picked it up, knowing they did NOT pay for this (since I refunded the in full). Then refused to return it and said they picked it up since the shipper kept calling them even though I told the shipper to return to me. They are ignoring any emails or calls from me at this point to get reimbursement or my item back! Watch out. If they deal like this, imagine what they might do with a car they're selling you.

Worst used car dealership in Indianapolis. Should be a 0 rating. Sold me a van said they would…read morerepair this issues before i picked it up. never repaired it waited months, literally for them to repair it, they never did. The owner shook my hand and lied to me told me that he would give me warranty I have it in writing, on a legally binding "we owe" form. Have less than 3000 miles on the van. Worst used car i have ever bought. Worst experience buying a car. He let me get a loaner while i was waiting for the repairs that were supposed to happen, it broke down the first day. I contacted the attorney generals office, he never responded. Literally the definition of shady used car salesman. When i finally went to pick up the van after 6 months he tried to get me to sign something i refused and got very upset, my son was with me. I started to go off at this point. Who wouldnt? Me and my son where called white trash by the salesman. They wouldn't direct us to the van made us search the lot and before we left the owner ran up and punched the window of the van. DO NOT BUY FROM THIS PLACE. He also sold my uncle with stage 4 cancer a Crown Victoria, nothing but problems out of this car he gave it to me before he passed. Constant repairs on it. Took me months just to get it to start regularly had to bypass the ignition and install and push button start.

From the owner: The Midwest Largest Cargo Van and Passenger Van Dealer! Largest selection of cargo vans, passenger…read morevans, box trucks, pickup trucks, mini vans, step vans and specialty vehicles that you can find anywhere. Where America shops for cargo vans, passenger vans and box trucks