My wife and I have been patients of Dr. Pallo's for decades, for good reason. Dr. Pallo is the…read moredefinition of professional. He enjoys his job and its challenges, empathizes with his patients and their needs, always has a back-up plan in his mind in any difficult situations, is blessed with dexterity of hand, is honest and reassuring, and listens to his patients' input. He always makes me feel that I am part of the job, not just the object of it. He always outlines every potential fix and option, including potential outcomes, and offers his advice on the best pursuit. He is always interested in following up on the results of his work, and making any corrections if he or WE deem them necessary. Dr. Pallo is a very knowledgeable person, spontaneously conversational and quick to smile when moments permit. He teaches dentistry at Western University, particularly procedures for difficult situations. He is a technical man with a very human and reassuring persona. Pre-Dr. Pallo, I used to cringe at going to the dentist. Not any more. The entire experience at his office is emotionally reassuring, not fraught with anxiety. His entire staff are aces, truly a functional TEAM in every sense, all sharing the same values and personable projections. His surgical assistants are fussy, well tuned and reassuring (which is every bit as valuable as freezing). His hygienist is equally meticulous, gentle and reassuring. The office and staff always have a cheerful, bright and welcoming demeanour. There are a lot of dental dissatisfaction stories out there pertaining to other dentists. I'm writing this mostly for you patients. If you aren't happy with what is being done for you, the paying customer, why are you still there? You simply won't regret switching to Dr. Pallo. There is enough anxiety in life. Lessen the load on yourself, and get what you pay for. Remember, the job is only as good as the person who is doing it. I hope this helped someone.

I have been a patient of Dr. Pallo for dental care since Dr. Knight retired many years ago. I have…read moreonly good things to say about Dr. Pallo. He is not just a great dentist...he is a role model I would want for my children to look up to if I had any. He is one of the kindest and most sincere people I have met. His staff have always been very good as well.

I have been here a number of times as a parent and as a patient and have nothing but good things to…read moresay about the staff and the level of care you receive. I have dealt with 4 different doctors and they were all great! Highly recommend!

This place in the definition of a big joke when it comes to taking care of people or just normal…read morehuman compassion in general. They put false information on file when regardless of what they are told or what happened (i.e. missed appointments) They will not call you back even if you have a referral sent if younhave even missed one apointment. I had one set in the past and showed up on time but was never told I needed over $400 upon my visit so they turned me away while in terrible pain and marked me down as a missed appointment because they would not own up to there mistake by not informing me I needed that amount right away. (As I was told it was covered under OW at the time) All in all this place cares so little about actually helping people and it just focused only on "we will help you..if you can pay for it". What a fail of a medical service. SHAME ON ALL OF YOU!

Love this dental clinic! Even with all my annoying health issues, they always keep me comfortable…read moreand fix my teeth gently, affordably and efficiently. Best dentist I have ever had, and I have had some great dentists in the past!! First visit was an emergency when I was a tourist. Same for the second a few years later! Moved here and now they are my regular dental Clinic! Highly recommend them.

Would give it zero stars if I could. They charged me almost 500 dollars for one small filling…read more Totally felt like Someone robbed me. Will not be going back!

I would leave less than a 1 star if I could. Even before I went the office was asking for my…read moreinsurance information. I provided it since they advised it would be easier for them. I went there for my scheduled cleaning (which was fine), the Hygienist was nice and easy to deal with. Then the dentist came in and advised that I had 3 cavities and 3 crowns that were necessary. The cavities were so shallow that novocaine wasn't required. The estimate for the work was very costly (well over $1,500.00) and so I left to think about it. After some research and talking to a few others it seems that everyone I spoke with had 3 shallow cavities that didn't need novocaine. When the Dentist's office called to schedule follow up appointments I questioned the staff and after considerable discussion found out that the crowns were not necessary but only a recommendation. I felt as though the Dental office had gone through my benefits (which are good) and went shopping (for lack of a better term) to see what they could get. Needless to say this put me off. A year or so later I went to a different dentist for x-rays and a cleaning. The new dentist did not indicate that there were any problems that needed addressing. So I asked, no crowns no cavities? The answer was no. I feel this office purposely tried to manipulate me into spending considerable money on work that was unnecessary and I would strongly recommend going elsewhere.