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    LWD Esthetics

    5.0 (1 review)
    Open 11:00 am - 7:00 pm

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    Services - LWD Esthetics

    Waxing

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    8 months ago

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    Wax Parlor and Skin Care - best in the biz!

    Wax Parlor and Skin Care

    4.9(240 reviews)
    3.7 mi
    $$

    I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

    I had a great experience at Wax Parlor and Skin Care. The service was quick and…read moreefficient--Stephanie was right on time and ready to get started immediately, which I really appreciated. She worked with confidence and skill, making the waxing process smooth and comfortable. On top of that, she was friendly, pleasant, and very accommodating throughout the appointment. I was especially impressed by her honesty--she adjusted the price when the service required less work than originally scheduled. Overall, a professional and customer-focused experience. I highly recommend Stephanie and her services!

    Photos
    Wax Parlor and Skin Care - Before & after 3D Hybrid lash extensions

    Before & after 3D Hybrid lash extensions

    Wax Parlor and Skin Care - My new eyelash extensions

    My new eyelash extensions

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    Radiant Waxing San Ramon

    Radiant Waxing San Ramon

    4.8(257 reviews)
    6.1 mi
    Women-owned & operated
    Committed to satisfaction

    To tDouglas M- this is my reply to you! As someone who works in customer service, this review…read morehonestly reads less like constructive feedback and more like someone looking for something to be upset about. A short wait, a staff member stepping away, or a moment of confusion is normal in any business -- especially one that's clearly served you well for years. Most people understand that. What's disappointing is seeing a long, dramatic write‑up over something so minor, especially when the employees you're criticizing are real people doing their best. Turning a brief inconvenience into a public takedown doesn't make the business look bad -- it highlights how unforgiving and unrealistic some customers have become. If this is the worst thing you've experienced here after years of good service, that actually speaks volumes about the quality of the staff. Not every moment needs to be escalated into a Yelp saga. A little patience and basic empathy would have gone further than this review did.

    I have been coming here for years, even when it was lunch box, and never had a problem, until now…read more So I'm giving them 3 stars but normally I would give 5 stars (if this was my first or second time, it would be 1 star and I would not return). I come in once or twice a year, usually before a beach type vacation to get my back waxed. They have always had someone at the front desk when I walk in, but not this last visit. Let me mentioned before getting into it, the place is always clean, the entrance, Hallway and wax rooms. The wax service is always fast, professional and as relaxing as it can be getting waxed. I never had a scheduling problem until now either. This last experience was not good. I arrived at 1030 my scheduled time, but no one was at the front desk, but I could hear someone talking on the phone in the room behind the desk. I waited 5 minutes figuring they would come out, but no, so I start to ask if anyone here? No response for 2-3 min, so I asked again, then a lady with black and purple hair comes out of the room and say someone will be right with me and turns back around into the room to continue to talk on the phone, as if I was bothering her at work!! Then a few minutes later, another person comes out from down the hall (I think she was actually with a client) and asked if I have been helped, I said no and told her my appointment was at 1030, she tells me the appointment was at 1040 (this was at 1042, already past my apparently rescheduled appointment) and said someone will be with me shortly. Then the other lady that was talking on the phone comes out from the room behind the desks. I sat there about 5 more mins until my wax person arrives, say sorry for being late, and gets ready (it appears they changed the appointment because the wax person was running late), they never told me they changed the appointment time (no text like all the other notifications, which I like from this place). The appointment was never changed on the website, only locally, maybe they just lied for her, and told me 10:40. Oh and no one ever came out of the room behind the desk after the phone call lady, while I was waiting for my room to be ready. It was clearly a personal call at work and she didn't want to be bothered at work. At the end, I still tipped, against my better judgement, a lower 10% rather that the usually 20%. The wax person was late, but apologized. I think I will return because up until this time it has been great, but not sure.

    Photos
    Radiant Waxing San Ramon
    Radiant Waxing San Ramon
    Radiant Waxing San Ramon - Unlimited Brazilians

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    Unlimited Brazilians

    Salon One 50 - My Covid Lockdown hair before and after Tanya aka My Hair Magician!

    Salon One 50

    4.8(141 reviews)
    0.0 mi
    $$

    Roger at Salon 50 is incredible. I went in really needing a haircut but honestly had no clear…read moredirection for what I wanted. Roger took the time to listen to my thoughts and was very respectful of them, but he was also honest about his vision and what he thought would work best for my hair. That balance of professionalism and creativity made me feel completely comfortable trusting him. When he finished, I couldn't stop smiling. I was genuinely shocked at how good my hair looked. I don't think I've ever left a salon feeling this impressed and surprised by the result. For once, I walked out in blissful shock! I even had to FaceTime my girlfriend from the car immediately just to show her how amazing it turned out. If you're unsure what direction to go with your hair and want someone who truly knows what they're doing, Roger is your guy. Highly recommend!

    I am extremely disappointed with my experience at this salon. I received a facial treatment that…read moreleft my face severely swollen and caused several noticeable marks under my eyes immediately afterward. The swelling and marks were very upsetting, uncomfortable, and not something I was properly warned about beforehand. Instead of taking my concerns seriously, the facialist kept insisting that it would "be okay after 3 days." When I explained that I was unhappy with the service and uncomfortable with the condition of my face, she completely refused to issue a refund and kept saying that I "didn't have any reaction to the products." Even after the salon manager spoke with her and suggested that she process a refund, she still refused. While the salon manager was polite and understanding during our conversation, in reality he did very little to help resolve the situation. He told me that the he can speak with her and ask for refund but that depends on her! What disappointed me even more was that at the end of the conversation, instead of focusing on the harm done to me, the manager asked me not to leave a negative review because it would hurt his business. I found that very unprofessional and upsetting. A business should care more about resolving serious customer concerns than protecting its online reputation. As a paying customer, I believe I have every right to speak up when a treatment causes this kind of reaction and is handled so poorly afterward. Instead of empathy, accountability, or professionalism, I was ignored.

    Photos
    Salon One 50 - Hair

    Hair

    Salon One 50
    Salon One 50 - By Lane Kiriaze

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    By Lane Kiriaze

    LWD Esthetics - skincare - Updated May 2026

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