1. Luzania Randy C

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Overland Park, KS

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Luzania Randy C

5.0 (1 review)

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7 years ago

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Leawood Family Care

Leawood Family Care

2.6(68 reviews)
1.3 mi

Well, my second visit was very different than my first visit. This time, I just needed something…read moreequivalent to an urgi care, and I saw that they have a walk-in appointment side to their primary care office. So I thought I would give it a try and it was a great experience. The first advantage versus a typical urgi care was that since I was already a patient, it took me maybe 30 seconds to just fill out my name and basic info. Usually, if you walk into an urgi care, you could spend 10 minutes on their paperwork. It was only 35 minutes total from the time I showed up until the time I walked out! They worked very quickly to keep the line moving! I was really impressed. Also, everyone I dealt with was really professional, friendly, and kind. The front desk guy was super nice, as was the nurse and doctor. If that had been my first experience at the practice, I would have a different overall opinion. I'm actually thinking I will stick with this office just because the urgi care experience was so nice. I hope the primary care will up their game so I could stick around in the long term. Dr. Horton was so kind! Very different bedside manner than I experienced with Dr. Brack. Maybe switching primary care doctors would do the trick for me.

Nightmare Care. Was with them for 10+ years until my doctor there retired. They refused to help…read moreme transfer to another doctor and would not help me at all. I was on active medications and was cut off short-notice with no where to provide medication to me. It takes months to setup with other practices. ZERO people have reached out to me after being there a decade+. They will charge you any fee they can, keep cards on file and they certainly DO NOT care about you.

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Luzania Randy C - familydr - Updated October 2026

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