Our very old gas fireplace was almost impossible to start because the key was stripped, and then…read morelast season it began setting off the carbon monoxide alarm .... So we meant to get it looked at in the off season, but forgot. So come this fall, we started calling some of the bigger and closer chimney places, but they didn't seem to want to try to fit us in this season or didn't even know if they serviced our type of fireplace. We didn't seem like a big priority. So I saw how many good reviews Chimney Care Guys had, and asked my husband to call them. Husband handled 95% of the experience and it was excellent, they were so helpful and renovated our fireplace so it's now remote control operated (read: idiot proof!) and clean and no carbon monoxide! Just SO pleased with the service and the fact that they treated us like valued customers and got us set u for this season even though we waited until November to call. Frankly I'm so happy my 16 year old senior cat is back to her spot in front of the fireplace.

10/10 Recommend!…read more We've had the Chimney Care Guys out twice-once to prep for the winter use and once again for general cleaning/maintenance. We had the same 2 professional and kind technicians both times. They were quick, efficient and courteous. They cleaned the fireplace very well and offered to throw out the old log that was left in there. They even remembered that we had a kiddo who loved watching them and conversed with them. Very kind, very professional and will recommend 100%! They will be the ones we stick with for all future cleanings.

When we moved into our home in 2020 we had our fireplace cleaned as it had been unused for 2…read moreyears+. Now in 2023, I wanted it cleaned again and inspected since we had used it quite a bit for 3 years. Chimney Doctor came out and I was impressed. They protected my floors and white fireplace from dust and debris. There was 4" of gunk up in my fireplace chimney that he cleaned out. He also put the camera up to see if the chimney was healthy and made recommendations as well as sending me quotes for those options. Overall, his visit today was reasonably priced and I think the work was very thorough. They did say they don't normally come this far to my small town but I'm glad they did because I would recommend them again.

Cory and Kyle came to our house inspected the chimney and gas lines for us. Gave us great advice…read moreand offered referrals. We will def be calling the chimney doctor back for the inspection and cleaning of our gas fireplace! Much appreciated! Always kept in communication with us. Highly recommended Updated: had Cory and Kyle back to clean chimney and gas place. They also enclosed the chimney with mesh to help keep leaves and animals out of the chimney. Did an excellent job and were super friendly. Highly recommend the Chimney Doctor!! Thanks for a job well don!

Pleasant, professional and thorough. Came by on a Sunday during the busy fall season and fixed a…read moreblockage in a very tall chimney that vented a water heater.

Excellent communication and great work completed same day. Very reasonable price. Highly…read morerecommended, would call again.

pros at cleaning out your chimney. reasonable price. Scheduling was easy and no mess at all. I…read morewould highly recommend Sims for your chimney maintenance services.

Very professional and reliable service. He arrived on time and answered all of my questions. Will…read moreuse again in the future and I have already recommended to friends.

They were great to work with! I highly recommend using them for you chimney and/or fireplace needs!read more

Tuck pointed our chimney quickly. All workers were helpful, professional, and more than capable.read more

Fire It Up Chimney Services is a company I refer to any one seeking chimney and tuck pointing…read more work done. The crew was thorough and professional. Tha l you for your services.

I learned a lot of things from my Dad-- How to be fair, how to work really hard and do more than is…read moreasked of you, how to be generous: I did not learn that if you have a fireplace and use it regularly, even if you always use hardwood, you will need to have it cleaned regularly. So after twenty years of making modest hardwood fires, I started to have a cough. My sister came to visit and even being in the living room (no fire) made her cough and gave her a runny nose. Thinking, okay, I'll have my chimney cleaned, I called Chicago Chimney. Toni was nice and said that Mario was really good at his work, and it would be $150. When he came, pleasant, personable, and clearly competent, I could see that being near my fireplace was making his nose run. I told him about my sister. Might need more that just a cleaning, he said. He shone his flashlight up a short ways into the fireplace. "I call that black glass", he said. What is it? I said. My English is not so good, he said, underestimating his excellent skills. Google clarified. I found out that bubbles of "black glass" represent the third stage of a serious creosote problem-- first soot, then tar that is runny, then the glass part, beautiful and perfectly ready for a chimney fire. One thing about my dad, he prepared me to know a good person when I saw him. Mario said that he was going to have to come back with material and brushes that could dissolve the creosote. The next day, when forty or fifty pounds of mortar on the chimney lining just fell off piece by piece once the creosote was not holding it all together, he explained that another day and another step would be involved, putting a mixture of protective covering over a now very porous surface, insulation, sealant. (As it happened, he did this himself by crawling up into the tight black space and painting it on. The dilemma of having a helper who was unwilling to do it was a problem he would deal with later. He took the guy off to another job and came back. It was this part, where he was a matter of fact about doing the exceptionally nasty work, and understanding about the kid's inability to do it-- he just said "last winter I was doing this every day." I want to put a sign up in my yard for him and his professional and humane work. He charged me $900 for the cleaning part and $1100 for the resealing part. Interestingly, this is less than $150/ year for 20 years, not even counting inflation; I recommend him wholeheartedly for yearly (or every-other-year sweeping) and for the whole cleaning and sealant job if you are someone who didn't know how bad it could get. He does tuckpointing too. The warmth and charm apparently come free.

I had Chicago Chimney Service out to do some work 2 years ago was happy with their service. At that…read moretime as part of the work, they installed a chimney cap. The chimney cap had a lifetime guarantee according to the service agreement I was provided. During a recent storm, said chimney cap blew off. I sent 2 Yelp requests to Chicago Chimney Service about it and got no response. I then called and left a message about it and again, no response. So no, I don't recommend this company as if anything goes wrong down the road, they will not stand by their warranties. I hate leaving any negative review, but other people need to be aware that this company will not stand by their work in the long run, so look for a more reputable company from the get go.

Timely polite and extremely professional crew came to service my chimney, interior and exterior…read more Gave a complete and thorough review of needed repair work. Explained everything in full detail. Felt very comfortable with the process.

I have been a customer for a long time. Superior Chimney is prompt, reliable and respectful of…read moreproperty. They have rebuilt the chimney, and keep it maintained. They also have repaired and cleaned the dryer vent. Always very professional and they do great work.