Efficient. Gets things done. Listened to my requests and helped me out in the best way.

So easy to work with and Luo is so sweet! He's so nice on the phone and very upfront. The best CPA I ever worked with and he was so understanding of me and my husbands situation! So knowledgeable highly recommended read more

I am very happy that I found Mr. Luo. There were a number of problems that needed to be straightened out and he was able to fix things right. He went through every detail that had been overlooked. I will be back next year. read more

I've had a great experience working with Luo, CPA on my taxes for five years now. Fast, easy and high quality service. Thanks!

I've worked with several CPAs over the years, and he is by far the most efficient and responsive. He works incredibly quickly, makes the entire process seamless, and has consistently helped me get more money back than any other CPA I've worked with. Highly recommend if you want someone knowledgeable, thorough, and easy to work with. read more

Been a customer for 5 years. Very happy with their tax service! Reasonable fees. Highly recommended.

Great experience, very reasonable price, quick responses, and they get the job done fast. I felt taken care of the whole time.

Johan and his team have been helping me with my tax-related matters for more than five years now. They are super reliable and always respond within 24 hours of my email. Johan has gone out of his way a few times to give me tax advice and tips -- super friendly guy. Overall, this is a great and professional team. Definitely a 5-star service! read more

Ivan made my tax filing seamless with their fast turnaround and excellent communication. They promptly answered all my questions, not just with numbers but with clear explanations that helped me better understand the process. Their efficiency and client-focused approach make them my go-to CPA--I highly recommend them! read more

Very expensive fees to file, fist of all. Then they made an assumption on my return resulting in an error and then had me file the correction myself. Would not recommend. read more

Had a good experience with filing my taxes with Luo. Pretty efficient and responsive. read more

Amazing service and top-quality work. Mao has done my taxes for the last two years and I've been very impressed by how detail-oriented he is and how quickly he responds to questions. After using a different accountant prior to Luo CPA, I can say that Luo CPA goes above and beyond in their customer service, providing very helpful tax advice and working in an extremely expedient manner. Would highly recommend them to everyone! read more

Don't bother wasting your time with Johan. We received a letter from the IRS stating that we had misfiled some information, Johan had made some adjustments to our prior tax return and told us that we were all set and to pay specific dollar amount to the IRS. We did exactly what Johan said and a month or two later we received a letter from the IRS saying that we owed more money than what we originally owed prior to visiting Johan. My husband and I have reached out to Johan a number of times without any response. I reached out to the BBB and put in a claim. Finally Johan did get back after a number of attempts and claimed that my emails were going to spam, funny because I just responded to our original emails and those made it there just fine. Johan claimed we did not submit a specific piece of paper work, which in the end Johan admitted that we had indeed submitted the proper document. In the we just ended up paying the government the money because the advice we were given at LUO CPA was bogus and costed us way more in the end. If you are looking for for sound tax advice I strongly suggest looking elsewhere. Johan was a complete waste of money and time. read more

Johan and his team handled my complicated tax situation in 2023 with great professionalism and courtesy. Not only were they fast, reliable, and reasonably priced, but they made me feel like I was in the hands of highly competent individuals that were patient and helpful throughout the entire process. Will definitely refer back to his team for tax related help in the future. read more

Can't recommend enough. I've always done my own taxes through websites like TurboTax and Credit Karma- meaning as soon as tax season rolled around, at even the whisper of the word "tax", I would get immense anxiety because (1) I knew deep down inside there was no way I was doing my taxes correctly and (2) I didn't want to pay an exorbitant amount for a CPA to do something that everyone else seemed capable of doing. I would ask my friends for any recommendations but in most cases, they were getting help through a family friend or filing their taxes themselves. I finally decided to take matters into my own hands (especially this year with God knows what's going on re tax law changes). I'm so happy I came across LUO CPA on yelp. I looked into other CPA's like RG Brenner / H&R Block but didn't see great reviews and didn't trust they'd give me the comfort I needed without the high price tag. When I saw LUO CPA I reached out to request an estimate via yelp. They were super prompt in their responses and did all of my tax filings this year without any issues for only $200. Not only that, they identified an issue with my 2017 tax return (told you I knew I was doing it wrong!) and amended and refiled my tax return (for $300). Though I paid more than I wanted for the amendment, the issue would never have come up if I had just found LUO CPA last year. And I got more money back in my return. I also needed some advice on how different investments would affect my tax return and Mao (my CPA) was really helpful in providing answers. I will be recommending LUO CPA to everyone who needs help with their taxes and will definitely be using them in the future for all of my returns. Really really happy to get the burden and anxiety of tax season off my shoulders!! read more

HIGHLY RECOMMEND! Mr. Luo was super knowledgeable and helped me file about 7 different paperwork since we moved back to NY, we're military, had student loans, investments etc. He always got back to me either through email or phone calls when I needed to ask questions or had concerns about what I needed to have filed. The uploading of paperwork through their secure portal was super easy and I didn't have to waste anytime traveling to their office. I was very pleased using their service and look forward to filing with them again next year! read more

Mr Johan Luo was very responsive and knowledgeable. He responded to my inquiry quickly and his fees were fair. Unfortunately I chose a local accountant in Bayside mainly because, due to CV19, taking the LIRR into NYC to meet wasn't a good option. If you're looking for an accountant and located in NYC or are comfortable working by email, I recommend speaking with Johan. read more

My tax situation was a little more complicated this year and I didn't want to rely on H&R Block's online system anymore. Johan was able to handle my return deftly despite me being in another country in a different time zone through the process. I will definitely come back to Luo, CPA in the future for my tax needs. read more

Mr. Zhuoheng and his team handled my taxes in 2023 and did an excellent job with helping me organize materials for my new business. Great work at a reasonable price and very professional. Looking forward to working with with them in 2024 as well. read more

Been using Luo's services for over 7 years for my tax returns and have been very happy with their work. They are consistent, reliable, highly competent, friendly, good value, and helpful with planning. Highly recommend. read more

Top quality and amazing service! Has been working with them for years and no regret at all!

Feels like a McDonald's drive through for taxes. Easy to schedule initial appointment but impossible to actually speak with an actual accountant. They kept asking for money before I even spoke with anyone. read more

Johan was very quick, professional and knowledgeable. As an immigrant, my tax situation is fairly complex. Johan was able to detangle all of it and file my taxes promptly. read more

First appointment was easy to schedule. Later on my mortgage lender needed a letter clarifying something on my tax return and the office was impossible to reach. Multiple attempts and ultimately I missed my closing date. Finally when I got in touch with the office (by literally showing up in person) first thing they asked for was more money. SO UNPROFESSIONAL! read more

Ivan was very helpful with the beginning stages of creating my business. He assisted in making my business into an S Corporation, as well as filed my business returns. For 2022 tax year, Ivan helped with my bookkeeping as well as filed my personal tax return. Ivan really is patient, explains the information needed, and goes above and beyond to provide quality service. read more

Created my corporation, set up my sales tax licence and everything else I needed to get started. Super fast replies and were able to communicate everything clearly so I could understand exactly what I need to do in order to be tax compliant in my state with my business and myself. Absolutely worth every penny! :)) read more

I sent an initial email inquiry and Johan responded within minutes. He also responded to my follow up emails just as quickly. When it was time to do my taxes, I uploaded my documents to the portal and that was it. I received a message from Johan soon afterwards that my taxes were done. The whole process was super quick and I couldn't have asked for someone more kind and responsive. Thank you so much Johan! read more

I needed some assistance resolving some tax-related matters and Johan was extremely helpful and professional throughout our interactions. All the instructions he shared were clear and he patiently answered any questions I had. Throughout the process, he diligently checked in with me when there were updates or developments to act on. Highly recommend his services and will certainly leverage his help in the future. read more

I have been working with them over 3 years! They are very professional, responsive and knowledgeable. Would definitely recommend to anyone who needs a good accountant!!! read more

This was my first tax season working with the firm, and despite a small hiccup, I was impressed by the level of concern shown to resolve the issue in a prompt manner. My taxes are relatively straightforward with a few wrinkles around a couple of investment portfolios, so whether or not they're a good fit for you depends on how complicated your tax needs are. read more

Managed to get myself into quite a bind (not sure why I decided to do my own business taxes), but Johan and Mao were amazing. During my first call to Johan, Johan reassured me that he and his team could take care of everything. Sure enough, during our first face-to-face meeting, Mao sorted out the problems and spent almost two hours with me to make sure all of my questions were answered. (And as another Yelper said, Mao was incredibly nice.) Also, Johan and crew are super honest; they'd quoted me for a service that, in the end, I didn't need. They pointed out that I didn't have to file the corresponding paperwork and wouldn't be charging me. Super thankful to have found Johan and his rea read more

I came here for my 2018 taxes and was stressed thinking I would owe money. All I need to say is they worked their magic and I received a $6,000 refund check after working with them. They were extremely friendly and worked so hard to accommodate all their customers. I sent them a message 3 weeks before taxes were due and they fit me in and again, I got $6,000 back! Extremely happy with my choice to work with them! read more

Johan and his staffs are professional, friendly and helpful, our tax situation is very complicated, Johan took time explaining the process and spent great effort filing our tax and helped us go through the hectic tax season. They charge a very reasonable fee compared to many CPA in the neighborhood, great location and hour, highly recommended! read more

Johan did my taxes and solved a big issue that was heavy on me for the past three years. He communicated so well and I would highly recommend him read more

It has been a pleasure working with Mr. Luo to help with my tax planning. He is prompt, organized, and extremely knowledgeable. I met Mr. Luo through a tax planning consultation. He was very helpful and transparent, giving me a lot of context around my investments and also potential tax implications from political developments. He reviewed my returns and also pointed out some ways I could saved money on my returns. I decided to have him handle my tax amendments and I look forward to also using Mr. Luo help me with filing my taxes moving forward. Great service. read more

Due to stress, a bad experience with TurboTax, and difficulty finding a trustworthy tax professional, I filed my taxes late (without an extension) for the first time ever (after years of timely filing). I was able to send the necessary paperwork to Johan through the secure portal. Johan completed my tax returns within a day, and his colleague Mao filed them as soon as I signed them when Johan was out of the office the next day. Mao also let me know that since this was my first time filing late I could ask the IRS to forgive the penalties. Not only was Mao correct, but NYS also forgave the penalties. If they hadn't told me, I wouldn't have known. They not only saved me money in penalties and provided a fast turnaround, they also charged a reasonable rate. read more

Great Personality. Had a discussion about the several businesses I own, my lawyer and my Tax Attorney and how my Covid PPP would change the business structure. He was very informative. I'm interviewing a few accountants as I need more, but I was very impressed. read more

I normally do my taxes myself but this year had a question and decided to go look for help. I requested a quote from a few places and despite living in the city, I decided to travel all the way to Brooklyn to use these guys. I am SO glad I did! The conclusion is that I would recommend these guys to anyone! First, they were helpful, kind and responsive throughout the whole messaging part. Many of the other guys I quoted either kept trying to up-sell me additional services that I never asked for or were very shady in their responses. The prices they charge are very reasonable. Second, a person named Ivan helped me at the company. He was super knowledgeable and helped me gain comfort around all the questions I had. I left their office feeling very good, even though it was a somewhat random place I found on Yelp. Third, they went above and beyond on certain things. I really appreciate their hard work and diligence. Strong attention to detail and trustworthy guys. I almost don't want to put this review because they might get extremely busy next year. But I want Johan and Ivan to do well so I'll share the good news. Do yourselves a favor and just stop looking around! read more

This is the first year that my taxes have been complicated enough to engage a CPA. I was nervous since I hadn't had previous experience with a CPA and didn't really know where to start. I researched several different options and decided to go with LUO CPA PLLC and I'm so happy I did! They were extremely responsive at the height of tax season and I feel really confident that everything was handled correctly. They even helped me correct my previous year's taxes which resulted in a higher tax return for me. I also recently reached out for ad hoc tax advice and they responded in an hour (I was expecting a few days). I highly recommend them! read more

My parent received a letter from the IRS, stating her tax due, which both my mother and I had no idea how it generated. My mother thought she was paying the gov more than $300 per year out of her federal refund. We came to Johan Luo for consultation. He spent 1 hour, explaining the situation. Johan found out the the $300 per year was the tax preparation fee and processing fee, charged by the "famous tax franchise firm" (don't need to mention), who did her tax return every year. And that tax franchise firm did not ask appropriate questions and therefore ignoring a major tax issue with my mother's self-employed business. Johan Luo explained to us how to gather and organize my mother's business income and expenses and how he would communicate with the IRS on my mother's behalf, step by step. Also, he walked us through accounting concept in plain English, so that both my mother and I understood what we should do from now on to keep our accounting record. Highly recommended! Especially for someone with complicated tax issues! read more