This used to be a very solid and reputable restaurant, but they have fallen from grace…read more
Their service lacks, their food lacks, their prices pretend to be top quantity.
Example, just had lunch with my mother in law and wife, the in-law has fond memories of the place.
We took our seats and it was a few min before the waitress came by and gave us the menus.
We received and when ready to order we had to call her over; the. We ordered, after we ordered she finally came by with bread and drinks a few minutes later. They charge a table service which includes bread and water (no water was delivered). We got no plates for the bread
I ordered a mixed salad and 3 empanadas
Wife had a $17 entre salad, and suegra got a matambre al verdeo
The food came in decent time...
-My mixed salad was equal parts tomato slices , lettuce (not the crispiest) and onion... lotta onions... no love into that plate; but I just put olive oil and balsamic (seemed to be 100% olive, that's a good thing)
- empanadas were not hot... the meat one was the one I liked the least it was just puree of beef
- wife's salad was a disgrace. A couple leaves of ruculan, beat up mango and old brown avocado... and wet quinoa , and after the 2 forks of leaves were gone it was pitiful. It's supposed to be an entre. This is made by someone who doesn't eat salad and doesn't give a sheet about customers who do; and an establishment that doesn't care to keep good fresh vegetables.
- the matambre was tasty, but very tough (super overcooked- probably cooked earlier and cooked again before serving)
After we go the food the server NEVER came back to check; she tended to tables near by but made sure not to look in our direction. Seems the staff is trained not to look at the tables.
Finally when we were done I wanted to speak to the manager- I noticed who it was and I signaled him over.. he tried to send the waitress but I made it clear that I was looking for him.
He wasn't assertive when I asked "are you the manager " he just responded "what's the issue"... we explained about the salad. He says it "normally doesn't come out like that".. and he offered another... we said, the rest of us have been done for a while... no sense in ordering now. He got a little base in his voice about "I'm just offering something to make it up "... we said just take it off our bill.. too late now, (i5 been over an hour by then)
What a shame. Bad food, inattentive service, and bad prices
