Amra is professional and explains realistically what the results will be . I always look forward to…read moremy treatments and prices are comparable for the area. I feel very Welcomed and listened to when I am here .

Went to this location as a new patient and had just moved to the area and gained about 30 lbs after…read moremy father passed away. The women that owns the company and does the services had a consult with me and it went well and then I came in for my first appointment and she basically told me I was larger then she remembered(mind you our consult was only three weeks prior) she said she was a very busy women and couldn't remember. She stated the cool-sculpting machine didn't have a large enough size for me to us for my belly.she made me feel very uncomfortable and self conscious about myself. Stated the machine she was working with may not give me the best results and I would have to do another treatment on top of it. I understand nothing is promised but I went through three treatments and spent $900 and when I told her after waiting for a month after my last treatment that I don't think it did anything she didn't offer to give some of my money back or give me a discount on another form of treatment. I believe she needs more education to know what treatments work best for certain candidates.I would never recommend going here and I will not be returning her to get any further treatments.

I am a monthly pass holder for many reasons. Every week I do a total body freeze and leg…read morecompression. The freeze is to control the inflammation in my back and foot and it also gives me an energy boost every weekend. The compression has stopped my awful painful leg cramps, not your typical calf cramp, I mean thigh, calf and foot cramps. The staff is wonderful and caring. I look forward to my treatments every weekend. Hope to see you there.

Staff are nice, however body sculpting was very expensive with no results at all. Disappointingread more

This place is amazing!! I immediately felt right at home and comfortable. The staff was amazing. I…read moreworked directly with Jessica. I work in the hospitality industry so I was quick to see they are top notch when it comes to customer service. The place was very clean, staff was beyond friendly and even the customers were very outgoing. I felt amazing after I left. I'll be back for sure. Might even purchase a monthly package just debating on what I want. I HIGHLY recommend the facial. It was amazing. Thank you Cryo Therapy! You guys are fabulous and this type of business is def going to go very far!!!

Excellent place! Staff is very helpful, knowledgeable and pleasant! Staff is wonderful, greeted by…read morename with each visit, email reminders of upcoming appointments. Clean and organized, easy parking and great location.

All I can say is WOW...my sister booked a spa day for me for my birthday, and from start to finish,…read moreI was very impressed. The salon is absolutely beautiful and very modern. The amenities were all very clean. Upon arriving, we were directed to their relaxation room, complete with snacks (cookies/trailmix) and ice water. There was a fire place and really comfy chairs I wish I had in my house. I got my first facial ever, which was very refreshing. And a deep tissue massage. When I say deep-tissue, I mean it! Every other spa I've tried in the area never quite seems to get the pressure right. I am extremely active, and tend to have tight muscles, so when I go for a massage, I really want those knots smoothed out. I wish I remembered my therapists name, but I will be sure to have them check the next time I go back so I can be sure to see her again. After our services, we were able to use their sauna and steam room, and relax for as long as we wanted. Even the locker room seemed luxurious to me. Only thing I wish I did differently, was to arrive earlier and enjoy the relaxation room for a longer period. And also, bring supplies to take an actual shower after my massage. I will definitely be back!

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

I met with Dr. Lee for a biopsy ~ from Joey at the reception desk, Sabrina who assisted Dr. Lee…read moreand, of course, Dr. Lee, I can't say enough about my positive experience! I was anxious going in; however shortly after staff and Dr. Lee entered the exam room, I became relaxed ~ the procedure went much smoother than I had anticipated. Gentleness and reassurance is what Dr. Lee exudes. Thank you; I'm very appreciative.

WARNING !!! INFECTION !! WARNING !! My daughter ( 22yrs.) was INFECTED during surgery with…read moreDr EDWIN WILLIAMS. She ended up in the emergency room right away and was treated with heavy Intravenous antibiotics from an infectious disease doctor..... dirty tools or unwashed hands.... Department of health now involved.....left with big medical bills and no follow up......... DISGRACEFUL !!

Dr Ridha is a top notch professional. He is kind and personable. He is very talented at his art. I…read moregot a non invasive nose job and he did incredible work. He makes you feel comfortable and welcomed. The office is super clean and you're always offered a drink while you wait. I've never had a bad experience. Dr. Ridha will take time to explain things and will not pressure you for anything. He's good at keeping things natural if you like it that way (I do). I recommend!!!

Horrendous results from fillers and botox. I felt brushed off when trying to I discussed my…read moreconcerns. I'm honestly embarrassed to go out in public after spending over six thousand dollars!

The ladies that work in the office were very personable, professional and knowledgeable. They made…read moresure I felt comfortable during the process. I'd recommend going there!

From the owner: We are excited to be Berkshire County's only clinic that offers CoolSculpting®, an FDA-cleared…read moreprocedure that helps people effectively reduce fat cells using patented cooling technology. Healthy Image offers private consultations and Coolsculpting treatments in a welcoming, comfortable atmosphere. Treatment plans are tailored according to each client's needs. We do our best to work on financing options for our clients.

What a farce! I drove an hour to get to my appointment only to be told I had no appointment/there…read morewas a scheduling issue. I had the confirmation email on my phone but the young woman behind the desk seemed ill equipped to deal with the problem. I got no apology only an offer of hanging around for a hour or so and they may be able to fit me in. I never got to find out how the injector was as I had no intention of waiting an hour. Terrible customer service. I have NEVER showed up for an appointment ANYWHERE and had this happen.

The Albany office was wonderful! I will admit the first call I received was a bit pushy and about…read morethe sale. I would recommend speaking directly with the Wolf Road location. Dana is the manager there. My experience with the Albany location was very pleasant. I will certainly go back if I ever considered having anything else done.

I was recommended to Dr. Tauber for routine mole removal. He had great 'bedside manner' during my…read moreprocedure, and the follow up instructions were simple and easy to follow. I know that if I have any questions or concerns, I can call and get the answers I need.

WARNING !! WARNING !!!.. My wife had reconstructive breast surgery with DR. TAUBER and was INFECTED…read moreWITH AN OPERATING BORN SUPER BUG ( antibiotic resistant )..... it was a real disgrace - one of her breast got very red, sore and very warm to the touch..... we drove back from Vermont and DR. TAUBER was handling her breast with unwashed hands - straight off the door knob after entering the room s to her breast - FILTHY !! .... my wife ended up in the emergency at the University of Vermont Medical Center. .. well documented with infectious disease getting involved as well as N.Y.S department of health. STAY AWAY.... STAY AWAY... if we only knew