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    Lumberton Kia

    1.8 (41 reviews)
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    New 2021 Kia Sportage

    My new ride. Thank you Dean Smith. I love it I recommend this dealership. Dean was patient and very knowledgeable about the safety features of my new ride.

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    10 months ago

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    9 months ago

    Malkiah McArn is very knowledgeable and helpful! I will refer people to try the KIA experience he offers!

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    5 years ago

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    11 years ago

    Business owner information

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    Leshea S.

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    13 years ago

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    Leshea S.

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    11 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Lumberton Kia

    Review Highlights - Lumberton Kia

    Sale reps Hector and Aldon are great.

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    Lumberton Honda - 2023 Honda CR-V go ask for Shawn Chavis Great straight forward guy.

    Lumberton Honda

    (54 reviews)

    I recently went to the Honda website to schedule my inspection appointment. I was filling in the…read moreinformation requested while receiving pop ups for Vehicle Trade Inquiry, which I kept trying to exit. Within a minute or so while entering my information, I received a call from Ryan Flanagan (lady) who stated that she was from Honda and wanted to find out what type of vehicle I was trading and what I was looking for. I told Ryan that I must have inadvertently entered my information into the wrong area as I wasn't interested in trading my car at this time and I apologized for the misunderstanding. I also told Ryan that I was trying to schedule an appointment for my inspection. Ryan said no problem and she would schedule the appointment for me, which she did. Ryan was very pleasant, patient, understanding, accommodating, and willing to answer any questions that I had & provide information that she felt I may need without me having to ask. The next afternoon when I arrived at the service department for my inspection appointment and I didn't get the gentleman's name who promptly arrived at my vehicle, and I provided my name, appointment time & what service I required. He promptly arrived at my vehicle, took my fob & returned the key portion to me & drove off. A saleswoman, whose name I didn't get either, approached me in attempts to convince me to trade in my vehicle. I explained that I didn't want my credit checked & I wasn't interested at this time, but I would be in a better position next summer, so that I can get the vehicle that I wanted with all the amenities. She said she wanted to show me what they had in stock & which I looked at. We discussed features & options and she said that she could run some numbers without checking my credit, which she did. Surprisingly enough, when she returned, the numbers looked good, but I informed her that I wanted to wait until the summer so I could work on increasing my credit score to get a lower interest rate & a lower payment. She said that she understood & to let her know when I was ready. While I waited to get my inspection completed, I was greeted by the Finance Manager, Keith Lowery, who introduced himself to me a few months ago during the oil change. Keith stated that he is the one who ran the numbers for the saleswoman & wanted to check in. Keith is very kind, helpful and always has a smile on his face. I saw the GM, Kent Locklear, who is the kindest, helpful & most understanding man you would ever want to meet. As I was preparing to leave, I was also greeted by the gentleman who drives the shuttle, who is always pleasant & accommodating. Amanda is the lady who gave me my paperwork & was helpful in answering any questions that I had. Kent Locklear has the best team of sales and service people at Lumberton Honda and I'm thankful to be a part of the Lumberton Honda Family.

    today i drove 30 miles on way to test drive a Honda civic w…read morethe test drive was good the problems started inside the car lobby i told them from the began i was a 1099 they said we just need to show us your paycheck so i drove the whole way home 30 miles then back 30 miles to get told we need to see the taxes withdraws on it i told you i am 1099 i do not get withholdings sorry is all they said they do not see the thing i have already drove 90 miles and even asked you if that was i needed was the check stub and said you sure yes he said are you sure yes when i got back they asked for alot more because i am a 1099 they were not easy and we did not get the civic because they running me home for more stuff i think and believe that you should ask upfront for everything instead of running me around

    Crossroads Ford of Lumberton - Crossroads Ford Lincoln Lumberton

    Crossroads Ford of Lumberton

    (26 reviews)

    DONT buy from this dealer!!! i would give less than 1 star if allowed…read more... i had been open with my communication, they don't take deposits or hold trucks, i worked out a deal and was approved for financing, i had to come down the end of the week for logistics, salesman was fully aware and good. Upon my departing for my 10+ hr drive, i was told the General Manager had an appointment to show the truck i was approved for, GM NEVER called me as i asked him too, tharts cowardly and poor business, i was on my way out of town to finalize this. Crossroads ended up selling the truck and telling me they wer sorry. They have very very poor business ethics and the GM runs the dealership poorly if that's how they operate. i purchase alot of trucks and this was by FAR the worst experience ever, for them to sell my truck the day i was coming, and the salesman was aware!! BUYER BEWARE!!

    Highly recommend. These guys have obviously been in the business for years and have customer…read moreservice down. I called first thing in the morning for a vehicle we had seen online the night before that we had been searching for months to find. I spoke with the Manager Vic and he said he would have it ready when we got there which was a few hour drive away. When we got there is was waiting along with David the Sales Associate who quickly got the paperwork done while they had the vehicle detail and filled it up with gas. If you want professionals this is your spot and worth the drive. Now I have one very Happy Husband cruising around in his new Bronco.

    Peterson Toyota

    Peterson Toyota

    (40 reviews)

    EVERYTHING !!!!!! Bought a brand new Toyota Tundra from Peterson Toyota of Lumberton NC and at…read more17000 miles it put my husband on the side of the road with a blown motor. Peterson Toyota of Lumberton NC has truly been a pain in the back side to deal with every step of the way from providing updates on the status of the repairs to providing a rental while his truck motor is being replaced. Supposedly !!!!! even though he has had to go back and forth with them on what all they are going to replace. Still aren't positive that they are replacing the motor or just rebuilding it because things don't seem to adding up sometimes. The whole experience has sucked from the start. Having to go up there every two weeks or once a month and renew the rental agreement. Which makes no sense since they have already proven that it was a Toyota problem not a driver problem an Toyota is paying for the rental. An today as we are renewing the rental once again they decide they need to put his credit card on file...... remind you we are almost 2 months into this situation and just now you need his credit card. Why???? It's been a total mess and I have set back and let him handle everything because he can stay calm when ppl do stupid stuff but now I am getting upset with the whole situation and I promise I am not as nice and understanding as he is so they are not going to like me no better than I like them when this is all said and done. So don't advise anyone to do business with Peterson Toyota of Lumberton. Thanks

    The serivce manager George, stated in order to get my yearly inspection the rear windshield wiper…read morewas REQUIRED to be replaced. When my husdnad called to tell them not to do the inspection because the state does not require the rear windshield wiper to be replaced or checked the service manager suddenly changed what he stated. I will NOT return for any services as Peterson and will tell EVERYONE I know not to purchase a veichle or have any maintenance at this delearship.

    Nissan of Lumberton - 2022 Nissan Sentra

    Nissan of Lumberton

    (21 reviews)

    TLDR: they gave me a lottery ticket designed to trick you into thinking you've won a lot when in…read morereality you've won nothing. Received a massive ad flier in the mail that served as a "scratch off lottery ticket" for an event they were putting on. This ticket was probably 13"x17" and covered with all sort of different advertisements designed to be as distracting and nonsensical as possible. Scratched it and it said I "won $2,500 instant cash". Obviously I was skeptical of this so I looked all over for fine print and in the fine print it said "no purchase necessary, match your winning number and claim your prize". Still skeptical I called the dealership to confirm this was legitimate and was responded with "yes this is legit, just come down with the flier and you'll get your prize." So I drove an hour to their dealership, sat down with one of their salesmen, filled out some paperwork and suddenly he walks out with a board that's got different numbers than what's on my scratch off. Finds a random, different small print section that wasn't on the "scratch off" part and says "this is my 'real' winning number" and matches it to his board. With the "real" winning number the most I would walk out with is a $5 chick fila gift card. It cost me more in gas to get to the dealership than the card was worth. After being Obviously upset, an "event specialist" walks over and attempts to explain how it works trying to read the fine print to me as if I didn't already do that myself. She kept saying that it's a "marketing strategy" and when I said it's not marketing it's called deceit she got mad and walked off. In what world is the number you literally scratch off on a lottery ticket not your winning number and how am I expected to know there's this magical second smaller number hidden on the page. Had they explained that when I CALLED TO CONFIRM I would have no issues but they clearly don't care. If a business has to lie just to get you in the door imagine what they're doing to get you to buy something. I would highly recommend not doing business with folks who show such little concern for honestly especially when conducting business in the 10s of thousands dollars.

    I purchased a 2025 Nissan Sentra on October 4! On November 10th the transmission went out leaving…read moreme in the middle of a 4 way intersection. The call me on the 11th of November to tell me the transmission was shot with only 2800 miles. On November the 20th after having my car for ten days they email me to inform me that they finally ordered my parts and it was going to cost me $129.00. Even though it is still under warranty! Do not buy from Lumberton Nissan!

    Lumberton Kia - car_dealers - Updated May 2026

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