You know you're from Vancouver when you're in a different city, and you walk into a Lululemon store. You're probably thinking, "Why the hell would you go to Lululemon?! There are tons of Lululemons in Vancouver! Lululemon is the same everywhere!" I was thinking that too, but my experience at the Banff Lululemon was much different than any experience I've ever had at one in Vancouver.
My friend was showing me around Banff and when I spotted Lululemon, I dragged him in. For two hours, apparently. (He timed it.) And then for only an hour the following day. Honestly, I'm not even a huge Lululemon fan, but I live in Vancouver and I exercise regularly, so of course I've accumulated a few bits and pieces from them over the years, and I was in need of more workout clothes. However, I just hadn't had the time to go shopping while in Vancouver, but being on vacation, I had the time.
The Lululemon stores in Vancouver never have workout pants in my size and style in bright colors or fun patterns, so all I had were boring, black pants. So I was thrilled when I found pants in my size and style in the Banff store in colors that were not black (or a really ugly and boring shade of maroon or green), that fit! In addition, I saw the shirt in the exact color I wanted, in my size, on sale.
Not only did I find pants that were not black (I ended up buying two pairs) and the shirt I wanted on sale, but the customer service was excellent. The staff actually helped me (instead of talking at me, going on about clothes that I have no interest in, or trying to convince me that their ugly sports bras will fit me and not make my boobs look like a giant football), and when I made a off hand comment about a pair of pants that I had purchased in Vancouver that had been hemmed incorrectly, the seamstress at the store told me to bring them in, and they will re-hem them or replace the pants for me. I just happened to have brought them to Banff as I was planning on working out at some point (which I did), so the next day I brought them in, and they replaced them as the Vancouver store had hemmed them way too short, as well as messed up the hem. (They offered to exchange them for one of the pairs of pants I had purchased, but I decided to just replace them with the same pair I brought in.)
I've never gotten service like that in a Lululemon store in Vancouver, and the selection in Banff was much better. An excellent experience! read more