Offered discount on prior purchase if I reviewed product and merchant on an online reseller site. I did the review and replied via email to them which reviews were mine. When I asked about my discount, I was asked again (by the same person) which review was mine. The answer was in the email trail that was now about a week old. Additionally, I was asked to improve my product review, but not in exchange for the promised partial refund. During this process that extended over several days, I continued to get unsolicited emails offering me a discount in exchange for a review that I had already done and communicated to them via email. At least twice, I was told the discount would come "in a few days". My patience wore thin & I indicated I'd reflect my frustration with their customer service in a review. Due to the multiple automated emails I received soliciting a better review, I began to think an improved review would result in the promised partial refund. Product was great. Customer Service, poor. read more