I cannot say enough wonderful things about Dr. Rosen and his staff! From the moment I walked in,…read morethe staff was incredibly warm and welcoming, making me feel comfortable right away. Dr. Rosen is not only highly knowledgeable but also truly compassionate. He took the time to listen to my concerns, explain everything in detail, and answer all of my questions without ever making me feel rushed. The level of care I received was exceptional, and I left feeling confident and well cared for. The clinic is spotless, organized, and runs efficiently. I am so grateful for the outstanding care and would highly recommend Dr. Rosen to anyone seeking a dedicated, professional, and empathetic medical provider. He is the best gynecologist I've ever met and that is why I chose him to bring my kids to this world for me. I do miss him and his staff so much. I just had a procedure done and all I kept thinking was "oh why did Dr. Rosen retire"....thank you so much for everything you did for me and my family Dr. Rosen. We will miss you.

I had several bad experiences with this office. First, while I appreciate that Dr. Rosen takes a…read morelong time with each patient and genuinely seems like he cares, he needs to make his schedule accordingly. If you know you take an hour per patient, then schedule 1 patient an hour. I ended up waiting HOURS for appointments. The last time I was there, I knew I was having a miscarriage and my husband had missed work to come with me for support. I kept telling them that he had to go soon after they were 2 hours past my appt. They didn't care. Finally he had to leave and come to find out I was having an ectopic pregnancy and had to go to the hospital for methotrexate. Also, I have NEVER been treated so poorly by a medical office front desk staff. There were a few other little things that ultimately led me to the decision that this health care provider was not a good match for me. So, as long as you don't mind rude front desk staff and wasting hours of your day sitting waiting for you appt, then maybe you'll like this practice!

***This review is for Dr. Garcia as an OBGYN and does NOT reflect his horrible front office…read morestaff.*** PROS: Dr. Garcia from day one has made my wife and even myself feel comfortable, relaxed and well informed of everything going on throughout our entire pregnancy. From the late night phone calls to visiting my wife every morning whenever she was in the hospital (which was a lot), he constantly reassured us that both mom and baby will be fine. He is definitely one of the smartest and kind hearted medical professionals you will ever have. Words alone cannot describe the type of person he is but if I could use one word to describe him/this pregnancy joruney, it would be UNFORGETTABLE! Brenda on the other hand, the only front office receptionist is the other person I would like to recognize as she was always going above and beyond her responsibilities as a receptionist. She would not only get my wife the answers she needs right away but she would spend that extra momeny to keep my wife calm when she was anxious and always had her laughing to do do so. Thank you Brenda for being an amazing person! CONS: The front office staff (everyone except for Brenda) provided the worst customer service I have ever seen. My wife was deemed a high risk pregnancy almost immediately upon getting pregnant and was put on strict bed rest in September of last year and having constantly high blood pressure since the second trimester, office visits and phone calls to the OBGYN were a frequent thing. The only person that every showed any kind of urgency or concern and didn't feel bothered by a concerned mother was Brenda. The rest of the front office staff would be extremely rude and hurtful and there definitely needs to br a change whether any of them are family or not. Besides all of that, if you can withstand his front office staff (ask for Brenda everytime;), Dr. Garcia is by far one of the best (if not the best) OBGYN(s) in El Paso and I highly recommend him to any pregnant couple! I** don't write reviews either unless something or someone is beyond exceptional so I hope this helps everyone in making a well informed decision. & Thank you Dr. Garcia for the most memorable pregnancy experience!

I love Dr. Garcia, but I am done having patience for the rude receptionist. She is so rude to me,…read moremy friends, and my family. Everyone complains about her. I heard she is only there because she is related to the doctor. She is extremely rude and unprofessional. Sorry but I am leaving this doctor because of this. I feel a lot more comfortable at a more professional office.

The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

She is a very thorough and knowledgeable doctor. She listens to your concerns and makes sure you…read moreget seen by any specialist you need.

READ TILL THE END…read more This is the most unethical doctor I have ever encountered. I had all my records sent to this doctor because my old doctor retired. Dr. Tyroch said she would renew all my prescriptions. Not only did she never call in one of my prescriptions but after several calls to the office I was told that she would not call in my prescriptions because she didn't have my records (blood work, mammogram, and bone density). MAMMOGRAM AND BONE DENSITY HAVE NOTHING TO DO WITH THYROID MEDS. She had my blood work but still refused to call in my medications. I told the receptionist that I was going to write a bad review on the doctor. About an hour later, I got a call from the office. I was told the Dr. Tyroch wanted to NEGOTIATE with me, if I wrote a bad review she would not call in my medications. If I did not write a bad review she would not. THIS IS BRIBERY AND UNETHICAL. DO NOT GO TO THIS DOCTOR.

Quick service, I had a 9:15 appointment (arrived 15 mins early as asked) and was seen and out the…read moredoor by 9:30. The lobby did look full by the time I left. Luki Bakuya NP was incredibly warm and friendly. While she moved quickly she asked me a number of questions and listened to my response. She has great bedside manner. The staff are friendly and welcoming, helpful and patient. Rooms are clean and well maintained, everyone I interacted with was kind and provided assistance (how to download the app, where my papers were, locating a restroom, etc). I commend this office for having consistency and amazing customer service, as well as treatment.

I love love love Dr. Aronson! He's such a good dr, I'm pregnant with my first baby and although it…read morehas been a bit scary at times he's been amazing throughout the whole process! Not only is he great but his staff my goodness where to begin!? They're amazing ladies they're all super sweet and kind and WELCOMING! I highly recommend this office for your first time mommy experience!!

The RGU doctors take time to listen to their patients. They explain what needs to be done to…read moreproperly diagnose diseases and explain the results of tests. They are thorough and though the wait may be a bit long, they ensure great empathy.

My journey with prostate cancer began two and a half years ago with RGU in Las Cruces. As I wanted…read moreto have my surgery performed robotically, my doctor in Las Cruces immediately forwarded me to his colleague in El Paso, trained at MSK in Da Vinci. Through the whole process, from surgery, to recurrence and ADT/EBRT, I have been impressed by RGU's professional, caring and helpful service. Yes, there are days when the various offices are crowded, but I have always felt treated with respect. These are great people, as well as medical professionals.

I had an appointment scheduled for Nov 15, 2024 and on Nov 1st their office called me that they…read morewere canceling my appointment and that the next appointment available was not until February. How do they get to do that to us! They the worst office etiquette!! The ladies answering the phones are rude and they don't care if you're on hold for 2 or 20 minutes. I have private insurance will not be giving this dr my business! MO

I had my first appt with this provider today. I had a great experience. She explained everything in…read moredetail to you and made you feel very comfortable during a uncomfortable procedure.

I was very pleased with my experience with Dr. Saldivar and his staff. I was treated with…read moreprofessionalism and attentive care over my two month engagement with the team. Dr. Saldivar, who came highly recommended by his colleagues for his surgical proficiency, exhibited a skillful quiet competence that left me feeling I was in safe hands throughout a stressful medical episode. I would highly recommend Dr. Saldivar and the Rio Grande Urology (RGU) team for anyone desiring a high level of professionalism, promptness, courteousness, and efficient standard of care.