On the way to Phoenix from Tyler, TX. My oil light came on telling me it was time for a change…read more First thing the next morning I headed to Rapid Oil Change. Very impressive! Zach and his team took care of me right away. Every one was very respectful and knowledgeable. The oil change only took 10 minutes including a tire check, air filter check and a slew of other preventative maintenance deeds. Thanks everyone! Rapid Oil Change is highly recommended.

I usually love this place. But today's experience was horrible. All staff is new from when I came…read morelast which was fine. I came for an oil change and inspection today and it was such a hassle. The manager was super rude basically calling me dumb over something that wasn't even a thing Got charged for something that I didn't approve or say it was okay todo. Won't be returning anymore.

Worst service ever never go to this place incompetent employees and 4 hour wait not even caring…read moreabout their customers

Sam, Aaron, and Damian and the take 5 crew are very thorough and informative in every step they…read moretake. I went on a super hot day closer to the end of the day and they still provided great customer service.

This place is great they get you in and out. I ask them to replace my air filter and they didn't…read morehave so they told me to go down the street to get it and they would replace it for free. Ouick oil change friendly service ask for Gabriel, he is awesome.

They put 3 different vehicles ahead of me and finished those plus 2 more before my oil change . The…read morelady that waited on me was very pleasant but the shop is poorly managed .

I was lined up before their opening time of 7:30AM on a Saturday. There were other vehicles there…read morealready, but one of the bays was still vacant (so I'd be first in it). I pulled up to it and waited while the employees got ready to open. They did start greeting people right at 7:30... everyone but me, that is. I thought I was in the wrong line so after about 10 mins I went to ask if I was in the wrong line. No, I wasn't... they had just overlooked me. The guy was very apologetic and true to his word, got me sorted immediately. I pulled my own car into the bay with the tech's guidance and didn't have to get out for the oil change. The tech who did the change was very polite, introduced himself before he went to work on my car. He showed me my air filter and asked if I would like it changed - of course he recommended it - and it was filthy. I drove away from there at 8:07AM. I was very pleased with the fast service, the pricing and most of all the good customer service. It was a breath of fresh air to find good customer service in Odessa.

Most unorganized oil change I've ever had. The employees walk around like they have dead lice…read morefalling off them. I will go back to double check their work. I doubt they even put the right amount of oil in my engine. I will not be back. PS... I asked the lady inside "What's the point of paying at the pulp, if I still have to come inside to get a receipt?"... Her reply, "have a nice day sir." Nobody at this location cares!

What a fantastic, easy, and friendly experience!…read more I just moved to town and came by for an inspection (TSI). Even though there were a line of cars when I arrived, I was in and out within 20 minutes - and they even fixed my undercarriage cover at no charge! From start to finish I was met by smiling, smart, and hardworking teammates. 5 STARS all the way! Fully recommend!!!

Great experience!! I got in and out! They were very polite! They did a great job! I'd go back for…read moresure. Very trustworthy.

Great experience! Kristopher was super helpful, knowledgeable, and made the whole process so easy…read more He was friendly, patient, and took the time to answer all of my questions. I really appreciated how helpful and professional he was throughout the experience. Highly recommend working with Kristopher if you're looking for great customer service!

Great Place! Great Service! I was having problems removing my wheels on my jeep, since there was no…read morelug nut wrench that fit. They adapted and fixed it for me. All is well

Horrible and terrible experience I went there thinking I was going to spend 15 minutes getting an…read moreoil change but in reality I took more than a hour there. Their service is slow. Now the value is okay but it could be better and it's just a horrible place. They false advertisement.

They closed the customer waiting room…read more I used to come here and get some reading or needlework done in peace. Now it is stay in your car, pull up, put the hood up, etc. I haven't wanted to be involved in the process since I was about 4. I guess they maybe have to hire one less person to pull cars up and open hoods but they lost this customer

Please do NOT take your vehicle here if you want it repaired in any way. We took it here twice and…read moregot it back more damaged then when we took it. Gave them a chance to make it right and fix the issues they caused, and just caused more. They will scratch your vehicle and deny it, partially fix your vehicle and charge thousands, then say it you want it "fully fixed" it would be a few more thousand. All while messing up all the sensors, the cruise control, and the heat. I reached out to the "Owner" and haven't heard anything back. Was told by Edward at Midas, that all I would get was probably an automated reply back. Horrible service, horrible customer service. You have my information if you wanted to make this right.

I got an engine with a 3 year warranty or 100 thousand miles. About 2 years ago and they said I…read morehave full coverage on the engine and when I took it back to them to have it fixed because they gave me a bad engine and they are now adding in certain details on why they can't replace my engine. It has been sitting at their shop for two months just for them to tell me that bullshit. Excuse the language, but that's all they do there. They don't do nothing but hold onto your vehicle and up charge you for things that they promised you. Don't go there you will be back in 2 months for the same problem. They don't fix anything right. And to top it off they left my truck unlocked and in a spot where cameras can't see and then it got stolen out their lot. all they said was " someone had to be workin on it before we got here or when we weren't looking" of course you weren't looking because it was your people Who stole the truck because Yall can't hold up the end of yalls own warranty.

The techs who work at this Valvoline oil change are amazing. They're professional but always…read morefriendly. They're competency makes us feel like we're getting the best care for our vehicle. We have used them several times and though they are not the closest oil change to us, we will continue to drive to use them. We went on a Sunday this last time because that was the only day we could go and even though it was a Sunday and very hot weather we were still greeted by their smiling faces.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Monahans.