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    LUCKY LADY GAME ROOM #2

    1.0 (3 reviews)

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    La Quinta Inn by Wyndham Abilene - Toilet seat

    La Quinta Inn by Wyndham Abilene

    1.7(73 reviews)
    46.8 mi
    •$$

    I rarely stay at La Quinta properties, so I wasn't sure what to expect here in Abilene. Let's say…read morethat it could definitely have been cleaner. My first impression was that the outdoor corridors had a very strong odor of smoke. If turns out that there is an excessive amount of smoking outside the rooms at all hours. Walking around felt like I was in a casino. The room itself looked okay, until I noticed a lot of hair all over the tub and shower walls. It's like someone just brushed their hair all over the place and housekeeping didn't bother cleaning it up. At least the bed was comfortable. Oh. And the toilet tissue felt like straight-up sandpaper. I wouldn't stay here again.

    My husband and I stayed at the La Quinta for 4 nights, and this was by far the worst hotel…read moreexperience we've ever had. From the moment we checked in, it was problem after problem. First Room (Night 1): We walked in and immediately realized the room had not been cleaned at all. The sheets were clearly used, the side table had sticky drink rings, the floors were dirty, and the toilet had dried urine on it. Every surface was filthy. To make matters worse, the main overhead light didn't even work. When we went to the front desk to ask for the room to be cleaned, there was a cockroach crawling across the counter. That should've been our sign, but we had already paid and my husband had a long work week ahead. We left the hotel for over 3 hours so they could clean the room. When we came back--absolutely nothing had been touched. I had already bought cleaning products from the store because the bathtub looked disgusting and the bathroom needed to be wiped down just to be usable. We notified the front desk again, and they said they'd bring new sheets and have someone clean the room. A staff member eventually showed up with sheets, saw me actively cleaning the bathroom myself, and still didn't offer to help clean anything else. She didn't touch the side tables or any of the other dirty surfaces. We asked for batteries for the remote, a working light bulb, and for the table to be cleaned. Later, a man came with batteries and a bulb that didn't even fit the light fixture, then left without cleaning anything. During all of this, my husband was working a 14-hour shift. If my in-laws weren't with me, I would have been terrified to stay in this hotel alone. Room Change: When my husband finally got off work at 10 p.m., he saw everything and went to the front desk himself. The man at the desk offered to move us to a "bigger" room and said, "Don't worry, I won't charge you more," as if that was some kind of favor. We moved rooms at around 10:30 p.m. -- when my husband had to wake up early for ANOTHER long shift -- only to find that the second room was also dirty. The sheets looked clean, but who knows. The toilet in this room also smelled strongly of urine. When I lifted the lid, there was pee all under it and on the back of the seat... again. I ended up cleaning the toilet, shower, and floors myself just to feel somewhat comfortable. Safety Concerns: The next morning, I woke up to the cleaning staff loudly talking and complaining about something -- right outside my door. They were basically yelling. As a woman alone who had made a complaint, this made me feel extremely unsafe. I left the hotel immediately and refused to come back until after 10 p.m. so I wouldn't have to run into them. Filing a Complaint: We tried calling to file a complaint and were told to call back the next day because the manager wasn't there. After the incident with housekeeping loudly complaining outside my door, we decided to wait until checkout to report everything. Final Verdict: This hotel is not being cleaned properly at ALL -- not just on a busy holiday weekend, but clearly for a very long time. Dirty sheets, dirty bathrooms, broken lights, no batteries for the remote, roaches, unhelpful staff, and an overall unsafe environment.

    Photos
    La Quinta Inn by Wyndham Abilene - This is a door in the hotel room, all the doors were dirty.

    This is a door in the hotel room, all the doors were dirty.

    La Quinta Inn by Wyndham Abilene - This is the bathtub corner in the second room

    This is the bathtub corner in the second room

    La Quinta Inn by Wyndham Abilene - This is the side table that was never cleaned.

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    This is the side table that was never cleaned.

    Quality Inn & Suites Wichita Falls I-44

    Quality Inn & Suites Wichita Falls I-44

    2.1(51 reviews)
    87.9 mi
    •$$

    Extremely disappointing experience. We arrived only one hour before the official check-in time,…read moreafter traveling from different states, including a two-hour drive from Dallas. We also have a person with disabilities in our group, which made the lack of basic consideration even more frustrating. Despite all of this, Vanessa refused to check us in unless we paid an additional "early check-in fee." She claimed that "the computer won't let her" check us in without charging the fee. We weren't asking to check in several hours early--we arrived just one hour early after a long day of travel. If a room is available, you would expect at least some basic hospitality and compassion, particularly when traveling with a person with disabilities. Instead, there was absolutely no flexibility or willingness to help unless we paid an extra fee. Terrible customer service and an extremely disappointing welcome to the hotel. A total disgrace. 1 star.

    The room was chosen due to proximity to our daughter. I have a cane corso for a service dog, the…read morestaff was well versed in SD etiquate. For $65 a night, you do not expect breakfast, but there was breakfast. The hotel overall was not bad. Ive stayed at $200 a night hotels that was much worse. The staff makes the experience. There were 2 old ladies complaining about literally everything. The staff handled it expertly and patiently. Id stay again. The room was fairly clean, shower was hot and service was excellent. They are doing slow renovations, so carpets had stains but we did not slerp on tbe floor. It was worth the price.

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    Quality Inn & Suites Wichita Falls I-44
    Quality Inn & Suites Wichita Falls I-44
    Quality Inn & Suites Wichita Falls I-44

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    LUCKY LADY GAME ROOM #2 - casinos - Updated October 2026

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