This review is the result of nearly eight weeks of unresolved maintenance issues, misleading…read morecommunication, and unprofessional behavior from both management and leasing staff.
The unit I moved into still contains original appliances from 1996--including the washer, dryer, and dishwasher--despite extremely low water pressure that would normally require high-efficiency equipment. The dryer's heating element and tumbler motor are failing, yet management refuses replacement. The dishwasher routinely leaves dishes less clean than before washing, even after pre-rinsing, forcing us to handwash everything just to maintain basic sanitation.
Approximately 80% of the electrical outlets are loose and sink into the wall when plugging anything in, creating a safety concern and reflecting poor workmanship. These outlets, along with a missing garbage-disposal cover plate, a broken kitchen light, and other electrical issues, were clearly listed on the move-in checklist and acknowledged, yet left unaddressed.
The kitchen sink leak required four separate maintenance visits. Even on the fourth visit, with both the property manager and maintenance manager present, there was still standing water under the sink--enough to visibly warp the cabinet base. I was asked to "show the leak," which required nothing more than placing my hand into the pooled water. When I did so, I was told I was being unprofessional.
Adding to the safety concerns, the hot-water system is improperly regulated. The kitchen sink consistently delivers extremely hot water--measured at approximately 185°F--posing a serious scalding risk, while the bathroom sinks and shower reach only lukewarm temperatures, making basic hygiene difficult. This imbalance strongly suggests a malfunctioning or improperly configured water-temperature control system that has not been corrected despite repeated maintenance requests.
Additional unresolved issues include:
* Management falsely claiming the stove would be leveled (it was not--I corrected it myself).
* Moldy kitchen blinds removed and replaced where not, leaving behind a persistent odor.
* Maintenance reports that misrepresented what was actually repaired.
* Continued animal activity in the attic despite assurances that pest control "handled it."
* Patchwork wall repairs with no sanding or finishing--only visible spackle.
* A garage that smelled strongly of urine, as if it had been used as a restroom by the previous tenant.
For $2,500 per month, the overall living conditions are unacceptable. The walls are paper-thin, road noise penetrates through cheap single-pane windows, and neighboring units routinely blast TV and music past 11 p.m. on weekdays, making quality sleep unrealistic.
The most telling moment came when a maintenance employee attempted to "educate" me--an electrician turned electrical engineer--about a missing outlet cover that was already documented on the move-in checklist. This pattern of dismissiveness and deflection, rather than accountability, appears to define the management culture here.
If you are forced to move into this property, get absolutely everything in writing, require employee signatures, retain all documents (especially your move-in checklist), and temper expectations regarding responsiveness and professionalism.
I would strongly recommend looking elsewhere.