Wow. Simple Traditions had been recommended by a friend and we have now experienced firsthand why…read morethey are so fantastic. They went not just over and above to meet our short timeline for burial but actually did miraculous things to get all the paperwork in place. The main hero was Jacquie who jumped in making phone calls and ultimately even came in early the day of the graveside to receive the casket. Cherie and Nancy, who spoke with us were approachable and kind. While no mortuary expenses are cheap, Simple Traditions was extremely competitive. I cannot recommend them more!

when we went to simple traditions, we were very happy and impressed. cheri was wonderful, no high…read morepressure. we paid up front, oct. 6, 2025. our ck cleared oct 7, 2025. it was for my husband's mother,.my mother-in-law. our mother decided to move to tennessee with her daughter. so we asked for a refund on august 5,2026. explaining the situation. we were informed the office manager should be back on august 17 2026.. i called aug.17,2026. no she's not back yet. never received a call my husband went to our bank to withdraw some cash, guess what ... our account was drained. my husband found out that simple traditions re-deposited the same check that went through our bank in october 2025. once our check already cleared in 2025. nancy,nancy:states it was a mistake: my question for nancy is why in the world would you keep a check.for 10 month ?????? that ck should have never gone through twice. when i work in accts receiveables after posting the check always stamped :received or posted. Well, anyway our bank contacted the FRAUD DEPARTMENT. My husband went to pick up our check. Nancy, gave him the check. NO I'M SORRY NO APOLOGY, NOTHING. We also plan to dig a little deeper.​​

They immeiately sent me forms online so I did not have to go to the funeral home. Dionne asked…read morewhat we wanted (just a simple cremation) and she kept in touch with me through every step, It was comforting to have her take care of everything.

What an awesome and outstanding experience I had despite my circumstances. I contacted Sierra View…read morea few days after my mom had passed away. I had a very unpleasant experience with another entity that had picked her up. I called and spoke with Jessica. She was very reassuring and put me at ease from our first conversation. She gave me detailed information of how much it would cost to get mom's body released from the other entity, and she did it swiftly. She was responsible, dedicated, supportive, understanding, delightful, caring, and very kind. I was so unsure of how to handle everything. She was so very helpful and sweet no matter how many times I called. She never made me feel like I was a burden or worried her too much. She paid attention to every detail of my mom service. She noticed that my mom had on nail polish that was chipped! She called to ask if it was okay to polish over her nails. I'm extremely happy and overjoyed with the way Jessica and her staff handled our family. I highly recommend using this company if you have a loved one that has transitioned.

I utilized this company after the sudden loss of my granny. Jere, was who I interacted with from…read morestart to finish and she was an absolute godsend. She remained professional while empathizing with my needs as well as my complex family's needs. She listened to what was important and honored what my granny wanted. I will be forever grateful for that. Jere remained in constant communication with me via phone as well as email. I kid you not the first day I spoke to her I was on the phone with her from 9am until they closed and not once did she rush me or make me feel like I was inconveniencing her. At one point I found myself apologizing as I felt I was being needy and she said no, no, you guys are family and this phrase coming from a complete stranger at a time when I was so emotionally distraught meant so much and only speaks to how empathetic Jere is. This task (in planning) was extremely emotional for me as I loved my granny dearly but having Jere and this company handling things provided a small sense of peace for me knowing that my granny was being cared for even in death. I can't speak much to pricing though I thought it was fair but regardless of cost I felt honored in doing this last thing for my granny. Thank you so much ABC cremation, I can't imagine what you do to be easy but it's also not easy to lose the one you love. Highly recommend.

One very important factor was they were on top of things. Always returned calls, Jere, one of the…read moreoffice staff always knew what was going on. Also compassionate to your needs.

My father passed a few weeks ago and we did not want a traditional funeral and instead, went with a…read moredirect cremation. The folks at Sutter were extremely helpful and sincere. It's a bit of an exercise in trust having them pick up your loved one's remains and then, without even a final viewing, cremate and return the ashes in an urn. Sutter updated me throughout the entire process - when the remains arrived at the mortuary, when the cremation process began, when the death certificate was issued and when we could come by for the pickup. I have also chosen to be directly cremated when it is my time and I would not think twice about having Sutter Cremation perform this final act of service for me.

Very odd experience with this business. I'll begin my review by saying I first called Green Valley…read moreMortuary, and after being quoted nearly $3000 for a basic cremation, I decided to call other businesses. Before I hung up, the woman at green valley mortuary cautioned me that other places will "ship my loved one all over the place to do the cremation" and stated that they would treat her remains so much better because they do their own cremation..... this info ties into the rest of my review so keep it in mind as your read. Fast forward to the next day, spoke to "sutter cremation" and was quoted a more reasonable price for the service we were looking for. We gave all of the needed info over the phone and went in the next morning to sign paperwork and pay in full. We paid for specific services, including expediting the cremation and courier service to go physically get the death certificates we paid for. Throughout the whole situation "sutter cremation" never ONCE reached out to us to update us about what was happening. After several days without hearing from them we called and asked what was going on. We were absolutely horrified to learn that they hadn't picked up our loved one from the hospital and they blamed it on the coroner. We had been in constant contact with the coroner AND the hospital and were well aware that the coroner was not holding up any release of our loved ones remains and that her body had been cleared for pickup hours after she passed away. Several more days passed and we called again to find out what was going on and were told they "thought" they had picked up our loved one but would call back after checking. They never called back and after a few more days I called again because the week to week and a half turn around time we paid extra for had long passed. When I called I was informed that the cremation had taken place and we could pick up the remains- if we hadn't called, we probably would have never known. We had made them aware that we lived hours away and needed to plan to be there but they simply didn't care. I spoke to a "manager" and let them know how disappointed we were in the whole experience. The last thing you want to do after losing an immediate family member is deal with failure to communicate and lack of professionalism. I told them we expected to be refunded the amount that we paid extra to expedite the cremation and they said they would ask the owners and call me back. Now HERE is where things get interesting. When they called back, they left a message saying that yes they would refund us..... however, the woman identified herself as working for GREEN VALLEY MORTUARY. So seems like green valley mortuary owns sutter cremation and they try to get the inflated cost from people who simply call the mortuary but offer the cheaper service through sutter cremation to those who think $3000 is a bit much for a simple cremation. Since green valley mortuary told me they do all their own cremations I would assume they do all of sutter cremations as well. Just seems very shady to me and like they prey on people and try to get more money out of them. In the end they did refund the cost we paid to expedite the cremation. When we picked up the remains we all just wanted to get out of there but we noticed when we got home that the urn had tons of scratches and rust spots. We didn't want to deal with this shady company anymore so we just let it go. My family member died well over a month ago and we haven't ever received the death certificates (which we paid extra for and also paid extra for the courier to physically pick them up) nor have we received any further communication from sutter cremation whatsoever. I could NEVER recommend this company and we are very unhappy with the entire experience.

We are being proactive for my elderly mother. My wife used their services for her parents and…read moresister. Kristen answered my call and was so pleasant and complete with all that we needed for our appointment. She was very kind and entirely concise with her needs of us. The email received shortly there after was an excellent communication that provided complete instructions. We met up at our appointment time and I had all the documents I would need. Thanks for the concise ask. It was so relieving to do this on advance and not in our time of need. Kristen came back after making copies of our legal documents. She reviewed the additional documents she needed and after a series of initials and signatures we were all set. Such a smooth process. Absolutely appreciated Kristen and her kindness. She explained everything beautifully with attention to detail. What a great experience. I would recommend without any reservation. It was nice to see a great review from a fellow Yelper. We plan to return to get things in order to set up arrangements for us. The estimate for our needs was so affordable. We were looking for a simple cremation with death certificates. Again a wonderful experience with Kristen. Thank you!

My mother passed away recently, and we were looking for an affordable cremation in the area. I…read morespoke with Kristin and she was extremely professional, knowledgeable, and friendly. I downloaded the forms needed and filled them out and was able to email them back to her to speed up the process for my in person appointment. That appointment took approximately 30 minutes, it was very straightforward and stress-free. My mom's remains were ready to pick up about a week later. Definitely recommend this place, as they handled everything for me.

A great company to work with when you lose a loved one. My dad passed away and wanted a green…read moreburial. We wanted it to be soon and Mya made that happen. She was sweet, caring, understanding, and very communicative. She went the extra mile. She gave me tips and made the process easier. Joshua brought my dad to the service. It was nice to show up and have my dad set up. Joshua was very kind, professional, and efficient. Through and through they showed up for us at a very difficult time. I highly recommend them.

Called this service when my mom passed. They were very accommodating. From what I know my sibling…read morehandled all the paperwork and there was no issues, the timing of cremation was doable and did not alert us for any issues. They handled everything very well and I was really impressed. I would recommend them to anyone! Pricing is reasonable.

When my husband was diagnosed with terminal cancer, I wanted to get everything in order as quickly…read moreas possible so that I could be present and with him for whatever time he had left. I reached out to a few different funeral homes because we wanted direct cremation. I decided to go with North Sacramento because they are very transparent with their pricing (it was competitive) and Sarah, the lady I worked with was very understanding and not pushy at all. Everything was handled expertly, at a very very difficult time in my life, the hospice nurse called them and they came over and handled the removing of his remains very respectfully. I received the ashes quickly and it was basically just all stuff that I didn't want to have to stress over. They made the worse time in my life a little bit easier.

I would give them a 5-Star, except for one thing: they do not notify Social Security. In my…read moreexperience this is a common practice for a funeral home. Not sure why this one does not do it. Other than that, it was a 5-Star experience.

I cannot thank the team at Cremations Only enough for how they treated Me & My family during one of…read morethe most difficult times of our life. After losing My Dad, everything felt overwhelming, but they were incredibly kind, professional, timely, and handled everything with the utmost care. They even made sure to get My Dad's ashes done in time for the Street Vibrations, which meant so much to us. They truly made a hard situation just a little bit easier for us. The owner Mike is incredibly sweet and went above and beyond by walking me and My Dad's ashes all the way out to My car. That extra touch of compassion is something I will never forget. I highly recommend them.

We didn't know what to expect going into this, but from the first call to the day we were on site,…read morethis team made a difficult and time-sensitive situation feel manageable. Every staff member was kind, professional, and incredibly helpful. You can tell there's strong leadership behind a team like this because the experience was consistent across everyone we interacted with. We feel very lucky to have found this facility and truly appreciate the support they provided