First Lowe's I've encountered assistance and not just once- but TWICE! They found me and asked me! It was so surreal! Pay attention Trussville and Gadsden Lowe's as this store is worth the 35 minute drive. It's bigger and their employees walk around the whole store and seek out a customer to offer assistance. It's part of their service plan. And it worked. Last night I spent a 1/2 hour trying to get help with a gasket for a sink drain that I knew nothing about but was called to get as it was found to need replacement putting my new sink in. This was upon my return trip after I had bought a new sink and didn't get the one I wanted. The one I really wanted was on the top shelf in Gadsden Lowe's but after waiting 35 minutes in the ghost town it saved me $150. But they got the last laugh as it cost me an extra trip because no one told me the bottom strainer traps don't come with them- remember I was left alone on the Gadsden Lowe's Island. But a got a cutting board and a dish drainer (that I didn't need...?? Ugh...). Trussville Lowe's is the same but they have Home Depot next door to give me happy customer feels. The poor customers of Gadsden are just stuck with no competitors after 6:00 PM. Bless. read more

needed, paid for, and ordered a refrigerator and it isn't arriving when promised--no explanation but delayed by another week and only know that bc we called very unhappy with this store all around read more

Ok as an update, this lady Christina from Lowes corporate called me to "resolve" the situation, if you can call it that. She blamed me, she blamed my credit card company and I responded that she needed lessons in customer service. I wrote her snd told her that all I wanted was the dishwasher at the Black Friday price. Her response? "Thank you for your information, we will use this opportunity for training" and they wonder why the American public is sick of corporations. It's all about money, they couldn't care less about you the consumer. Great way to build brand loyalty. Do not shop at Lowes. read more

Lowe's Home Improvement - Pending from Lowes - Hardware Stores Near Me - Oxford, Alabama

#lowesoxford If you buy anything from Lowe's, buy that shit online. My in-store purchase was $729.00 on my account. I was told that they do not honor their online prices for their customers. I'm closing my account. read more

Lowe's Home Improvement - Hardware Stores Near Me - Oxford, Alabama

We have made countless trips to this Lowe's for supplies during a bathroom remodel. The employees at this Lowe's have been very attentive and always making sure I'm finding things ok. They also help quickly and accurately when I ask a question or can't find something. Lowe's has a great selection of products and great employees so if you need home improvement stuff, this is the place to go. UPDATE: we just made a trip on a gross day to pick up some stuff for a project and received the best help from Michael and Joshua. Very attentive and even helped us load the wood into the truck. Made a gross stormy day running errands a lot more pleasant! read more

Lowes garden center has many beautiful flowers to choose from right now! Hard to pick a favorite. read more

Lowe's Home Improvement - Lowes garden center has many beautiful flowers to choose from right now! - Hardware Stores Near Me - Oxford, Alabama

I ordered counter tops and cabinet s I was supposed to get them on May 19,2023, my order was never delivered along with this order we had lumber too almost 2000.00 we had spent plus paid a delivery fee of 94.00 to get I'm sorry but the driver is on vacation in till Tuesday!!!! That was today, May 23,2023 well the lumber came and no cabinets!!!!! I've been and have dealt with different Lowe's over the USA and this Lowe's is the most unreliable one I have ever had to deal with, all the employees look down to the floor so you won't ask questions they pass you from one person to another. I asked to speak to the manager of the store and they hung up on me The worst run store I've ever been in and will never go back to this one in Oxford Alabama!!!!! NEVER wish me luck in getting my cabinets and the rest of my counter top Linda Miner Roanoke Alabama read more

We usually end up at this store ONLY for the fact they have what we need most of the time vs Home Depot. It's only after we check Home Depot that we do go to Lowe's. But I would take Home Depot associates any day. Always friendly. Checking out y'day, cashiers sulky...no smiles. Tried to speak to a couple of them. No response. The one that checked is out just had to pull her phone from her apron and look at it. Rather it was to check the time or whatever, you should never pull the phone out at a work station in front of customers Didn't offer to bag my items(I picked them up and told her not to bother if it was too much trouble..she should have at least asked) If management doesn't get an upper hand and train these "do I have to work attitude kids", your going to loose business... read more

I had a horrible experience at Lowes in Oxford. I went in-person and they told me they had a washer/dryer set I wanted. I went home and purchased it immediately and set my delivery date. I received 3 different delivery time/date notifications. So I logged in online to get the updates- they never showed up for the day/time it said. I waited for them for 12 hours. The app updated at 8pm to say my delivery would arrive the following day. Again, I waited. No one showed up. I got a call at 3:57 saying that they don't schedule after 4pm. They told me they would schedule me for the NEXT day BUT only half my order would arrive because the dryer I bought was sold before I got there and that they were ordering one for me. I told them to cancel my order because they were wasting 4 days of time and that I had already waited for 2 days and no one had called me. Instead of cancelling my order- he charged my over $900. Horrible customer service! Go to Home Depot! read more

DO NOT BE FOOLED VERY DISHONEST MANAGEMENT SCAM ALERT!!!! TWO managers tried to SCAM my husband and I. Said it would be 2 weeks and would cost upwards of $80 to have a new washer delivered only 27 miles away from the store. We were told they needed "special permits for their flatbed to enter into the state of Georgia." All of that informatiom is FLASE. We called the Lowes in Anniston to ask why they don't deliver to Tallpoosa. Their response was "we absolutely  deliver to Tallapoosa. We had 24 deliveries in Bremen this past month." After learning that, I went to HOMEDEPOT.COM and in just 3 minutes had a washing machine ordered and the delivery set up to be received two days later. read more

Always get the help I need at this store, recommend them over home Depot any day any time.