Matthew Casey is an expert when it comes to the home buying process. As a first time buyer, he was…read moregreat in explaining the process and took a step-by-step approach from me randomly calling him during the week to being there once I said my closing papers. I highly recommend Matthew for anyone who is looking to buy a home. He also has a great support staff who is around to answer any questions you may have. I am truly grateful for Matthew and his team, they do awesome. work!

Matt Casey is the best! I've worked with him on every loan I've had. He goes above and beyond to…read moreseal The deal.He has patience and takes pride in his work. I highly recommend him to anyone who is a new home buyer or an investor. He's made the process painless each time.

So I know this is not the agent's fault but State Farm owes me $114 for a refund of unused renters…read moreinsurance that I've been dealing with since early April and I have yet to get it. The process they use to notify customers of refunds is via email and they sent the email to my spam I did not know I was getting an email I missed it and now here I am 8 weeks later still no money three stop payments three reissues still no money. The billing department refuses to overnight me the payment because this whole thing is their fault the agent missed Teresa Bush could just write me a check for $114 and get this done with but she doesn't want to do that because she claims that policy dictates they can't do that. Well customer service and the essence of continued good business practices should dictate the fact that she should do that just to get this out of their office and then if I ever get the check I just sign it over to her. At this point I would stay away from State Farm because if they can't even pay $114 refund to a former customer how are they going to pay a claim for a customer that might be significantly bigger than this. I just need my money I'm going to tenuous position here it's not that much and I can't get it I've had two guys from the office working on it. But the billing department isn't doing what they should be doing either this is beyond extreme right now and Beyond in up and Beyond incompetence that they cannot get me a check simply by just putting it in an overnight envelope overnight. I'm basically probably just going to shut down the whole thing and just bombard State Farm for their lousy customer service until such Point as somebody from their corporate office responds and reads this and maybe they can actually help me and act like they give a damn and be the company if they claim to be acting like a good neighbor. Cuz right now they're acting like a very poor business and a very poor consumer.

This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful…read moreteam looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!

We originally decided to go with Mortgage Concierge because they had the best rates. Kyle was our…read morefirst point of contact and from there the process went pretty smoothly. Jennifer and Joe were always helpful, courteous, and quick to answer our questions. There was an issue that we found out about a few days before closing. It turned out that Mortgage Concierge bought points in order to secure the rate. By that time, we were basically backed into a corner because it was too late to apply for a mortgage somewhere else. They called and said that they will refund us the amount since it was their mistake and that the check will be sent out 15 days after closing. They ended up taking longer than 15 days and we kept calling them but never received a response. In the end, Kyle got in touch with us and refunded us the amount. He explained that they were closed for weeks due to the holiday season and ended up wiring us the money so it was faster. Overall I'm really satisfied with them and would definitely go through them again

I have closed 3 loans with Kyle and his team at MC. Two residential and one commercial. They have…read morethe best rates, and smoothest process for closing. Not sure what else you can ask for. The ability to do both commercial and residential was helpful as Ive found a lot of lenders don't do both (or a a minimum you deal with totally different people for each) - especially larger banks. My loan in 2010/2011 was especially difficult as I had recently started my own business and there was an IRS issue where a tax credit I had received was holding up all sorts of stuff. Kyle helped me get through it and closed - a few other lenders had said it was impossible.

My tax man decided to retire and he sold his business to Qasim. He has been in the tax business for…read more15 years, he has a Master's degree in Accounting from Franklin University. Besides taxes, he also provides Financial Planning. I was pretty nervous transferring from a tax person that I had been with for over 25 years but Qasim made me feel at ease about the transition. He has a more up to date business with a secure online portal to save information to and keep documents. Making an appointment was super easy and communication was fast and easy with the portal. Went in for my appointment and we went over the information he needed. About 2 1/2 weeks later I went in for my review of my tax forms and pick same up. The review was very timely. Everything was very timely when interacting with the business. If you're looking for a professional tax person, Qasim is your person.

Revolution helped me from thinking I'd never qualify to be a homeowner to making my first home…read moredreams come true. Jordan was amazing and walked me through the process step by step, working with myself and realtor seamlessly letting us know all our options. Would definitely recommend Rev Mortgage to anyone looking to purchase a home--especially first time home buyers.

We went with Revolution off our Realtor's recommendation. We did a cash out refinance in order to…read moreuse the cash out for a down payment on a 2nd home we were buying. They assigned two different agents and things got confusing as we would get automated texts/emails from both when paperwork needed to be signed. But when you logged in the site wouldn't direct you on which house (or mortgage as we were getting 2) needed the work. Not that big a deal, as I would be understanding since most people aren't getting 2 mortgages. Next thing, the appraisal company they used sent me a bill stating IT MUST BE PAID before the appraisal would take place. So I paid it. However, I guess that it should have been settled at closing rather than me paying it in advance. Again, that that big a deal and something I could over look. Next thing, my wife goes into work the Friday evening before we are supposed to close on Monday. And her co-worker tells her that a girl called from Revolution Mortgage trying to verify her employment. We'll the HR is closed on Friday evening. So the lady from Revolution tells my wife's co-worker that if this doesn't get verified our closing will be delayed. And could she "PLEASE, PLEASE verify it, as they have made a few mistakes already and don't want to delay closing." Why are we waiting till the last minute? Luckily, when the lady from Revolution gave my wife's name, my wife's co-worker did verify as they were friends. If she didn't know my wife, she wouldn't have been able to verify it. Now comes closing day. We go to the title agency and start the closing process. Its for the house we are buying, not our cash out refinance. I ask the guy, shouldn't we be doing the cash out refinance first? He says he has no idea, he just the notary on this one and the other lady working the desk will take care of that for us, later. Basically, all he cared about was to get his done. So we finish up and we ask about our cash out refinance and everyone starts scrambling around. Nobody is sure of what is going on. Long story short, they didn't have it ready. And if it didn't get done before 2 PM the family selling the house wouldn't have their down payment on the house they were set to close on. So they told us they would figure it out and bring paperwork to us. We leave, an hour later they call and say the can't bring it to us and could we come back. So we have to go back and take another hour to sign doc on our cash out ref. After all that, guy from Revolution calls to apologize. Very nice of him to do that. But also promises to make up for all of our inconveniences with some Cameron Mitchell gift certificates. Fast forward 4 weeks, we are in the new house and loving it. However, I've yet to receive those gift certificates. The agents who handled our mortgages were responsive and helpful if we had questions or issues, so I give them 2 stars for that. But if I had it to do over again, I'd shop for my own Mortgage Broker.