My dog will never be returning to this facility. First time…read moreshe was there she got kennel cough, despite us having to prove that we had vaccination and adequate time between for the vaccine to be effective. This facility did not tell us that it was kennel cough for over a week. We as dog parents new to the world of boarding thought she was hoarse from having so much fun. Other reviews since then show that their dogs got kennel cough too. We also had to take home her bed wet in a plastic bag because as we were told, she was the last dog to be let out of her kennel and soiled her bed. Last visit my dog came home again hoarse, and this time smelling of perfume. Someone doused her bed in some sort of perfume and she and her bed had to be washed when we came home. I asked about this perfume today and the owner Jen told me that they have calming spray but that no one would have used it on her... so in the end, no explanation to the perfume smell. Today was the last straw. When I went to pick up my dog this afternoon I was told her bed was wet because it had to be washed. I asked if she peed on, thinking that she was the last to be let out again for potty routine in the morning. Jen told me that my dog pooped on it YESTERDAY MORNING after I dropped her off at 7am. 1. My dog has never pooped on her bed. EVER. This tells me that she was scared of being left at this facility. 2. What did she sleep on if her bed is still wet? 3. If this accident happened yesterday morning why is the bed STILL wet? I can wash AND dry this bed in 2 hours. A dogs bed is their security and comfort when staying in a strange place. This is unacceptable that she did not have her bed while she was there. I told Jen as much and insisted a refund. She only refunded a partial of the fees I paid today. Claiming that the deposit they made me pay over the weekend was non-refundable... (I was never asked to pay a deposit on her other stays here). I put my dog in the car and took her home, only to find out that she has poop all over her back side and it's now in my car. Please Please Please.... DO NOT TAKE YOUR BABIES HERE!!! My dog sat in her own feces - that is NEGLECT! When I asked for images of my dog playing with the other animals I was shown 2 images, both time stamped from yesterday morning when I dropped her off. I demanded to see where they had been keeping her, as when I asked for a tour of the facility previously I was told that was not allowed per company policy. The room the dogs are kept in is so dark that I couldn't make out where my dog was. I am furious that someone claiming to care for animals can allow her facility to be so understaffed that the animals sitting in their own filth.

I have used beck n call several times for our fur babies. Jen always takes good care of our dogs…read moreand cats, including our special needs baby.... Not to mention they adore her. Our our dogs (3) love the daycare playtime.. Even our14 year old lab mix. I highly recommend beck n call for any of your pet care needs. ( in home or boarding) I have used both.

This has been my Bonnie Mae's place to get beautiful for years. Megan is the best! She takes good…read morecare of my baby!! Thanks to all the gals that make my Bonnie Mae beautiful!! She feels so much better when she's done.

I have been using K-9 for the last three years and I am delighted in their professionalism and…read moretheir kind handling of my darling Beulah. I'm sure that all the groomers are great, but I've been seeing Nicole and she is a star in my book. I would (and do) recommend this business to anyone that is looking for a trustworthy groomer.

Brittany took my scared/aggressive dog & with patience & love created a whole new beautiful…read morecreature! Thank you LeeAnne

Our little Roxie just had her first spa day with Britney at this business. She listened to what we…read morewanted and did a great job working with our Bernadoodle. I highly recommend the company and the groomer.

Michelle and company are super friendly and treat you and your pup like family! I am disabled...and…read morethey always go out of their way to make things easy for me getting my pup in and out of the shop. Their services are top-notch...and wouldn't take my pup anywhere else. 100% recommend!

Michelle is absolutely amazing! Her ability and knowledge of working with and turning out…read morebeautifully groomed dogs is a talent she has very definitely mastered!. I am so pleased with her work and kindness toward my dog, Dakota. Thank you,

I take Butch Williams there every 14 days to get his nails trim and a bath and a blowout.. also…read morewhen I was setting up a boarding schedule when I went to church camp, they were very well understanding and helpful to make sure I had all my paperwork in so that he could stay when I go to camp in July

Absolutely great experience all the way around. They had a cancellation and I was able to get in…read more From the initial phone call to grooming to checking out. Everyone was amazing. There is an old post saying they don't take credit cards. Apparently that is quite an old post. They take cards. And most importantly, Luca looks fabulous and was very happy there.

One of the best most friendly pet store with a great variety of choices in toys, food, cat toys,…read moreclothes, and the people are amazing. There is downstairs up pet wash self-serve and they also the only place I've ever seen where they have a Weight Watchers for dogs where dogs get Wade And if they lose weight, they get a toy so I highly recommend come visit the store and speak to the wonderful lady named DJ. She is very well versed in all of the dog food products that they sell. I will definitely be coming back to see them again.

I adopted a dog from Okandogs rescue and stopped by for puppy stuff. I was greeted by the door and…read moreask if I would like to join friendship club which was a staff member shop with us to answer any questions and pick up a variety of supplies! We received a discount on a pet bed, toy, and food. We have been only once before for cat collars but have a large selection of all kinds of stuff! I see they do a variety of events for raising money for animals through out the year too.

We have been going to Cindy for around 15 years and she is fabulous both with my dogs and my own…read moreschedules. Anyone complaining about her not being open all the time was a very bad year or so for her as she lost her husband unexpectedly and had to work through her grieving process. Those of us that knew her and her husband just backed off a little and gave her the time she needed. She is a lovely lady and a friend now and she is doing well and very busy back to work. My dogs just love her and she does a fabulous job with them so for those of you that have left negative reviews please allow some Grace to others around you if you don't know their situation. Thank you, Phyllis Laukala

Used their self service to bathe our 2 standard poodles. Get pricing, everything I needed friendly…read morepeople

Little Bit always goes to Bon Voyage when Mom goes out of town. They take good care of her…read more And she always comes prancing out when Mom gets there to pick her up. They say she Loves to cuddle...so they cuddle her

I brought my German Shepherd here to stay a couple of times and they did an amazing job at watching…read morehim while I was away. They are very thorough with their guidelines but it's only to protect your dogs from choking on small things such as toys or treats. My GSD was known to have behaviors such as fear aggression and separation anxiety but their staff made him feel very welcome. I brought him in muzzled the first time to meet the place as I feared he would bit the staff, however, they requested I didn't muzzle him on his first time staying. To my surprise, not only did he not bite any of the staff, but he would also let himself be pet by all the care takers and play with them. I'm truly thankful for these guys.