If I could give one star, I would. I was driving from Tulsa, Ok to Riverside CA.
First it is important to note that my husbands car (which I was driving) is a hybrid. The cost of fill up on empty was under $25 in Tulsa and that gave me 600 miles till empty.
I gave myself a $400 budget to get to CA. That included everything. To do that, i pulled $400 because tangible money is better than invisible money on a budget.
I am also currently recovering from a broken leg, so I am not fast.
So, i stopped in Amarillo, TX and filled up $21. So then the next stop was Albuquerque. I go in to the gas station in AL and take the kids to the bathroom. Come out and give the cashier $40 in cash.
I go out, pump my gas. Total is 18.01. I went inside to get my change.
I go in and they try to give me $3 and some change. I am like... what? And they tell me I spent 36 and some change. And I am like... no...And I ask them to come out and see. I explain that my car won't take 40 with their gas prices, even on empty. They call the manager who REFUSED to help me. Telling me that I must have been wrong about how much I pumped, that he was not going out with me to check. That if there is a discrepancy, it must be because I moved my car. Which makes no sense. To take my change and leave. I told them I was calling an officer. I left the money on the counter and went to get my phone. They tried to get me to take it. I was absolutely not doing that. I take a picture of the pump and I go back in. Then i tell them to check the cameras that i did not move the car and that this was the last chance before I call the cops.
I told them to check the cameras, i did not move my car after pumping. Count their till? Anything!
The lady tells me to calm down so they can help me.
I said, being calm didn't help me this far and I am hardly yelling. I am being firm. I am on a budget and I am traveling across country on a broken leg and they are trying to steal almost $20 from me.
She finally comes up with this story about how the person in front of me must not have gotten their change and it took a bit for my total to come through. They give me my change. Then she told me that they could have got sorted faster if I had not caused a scene. And I retorted that apparently being nice doesn't make their system work.
Be warned. I suspect they are short changing people and pocketing the money. read more