I was so excited to come here to get my lashes done, I made an appointment with the master tech, to…read moreget a new set of lashes. I enjoyed my appointment she was very nice and I enjoyed our conversation. You're probably wondering why the 2 stars, right? Well after spending a chunk of money on my "volume" lashes about 50% came out within 2 days. I notified the tech on the 3rd or 4th day that most of my lashes came out. She forwarded my info to a manager who then reached out to me. She apologized about what happened and offered to book me for another appointment with a different tech. I meant to add, I was advised by the tech I should've notified girlkin within 2 days when they came out. Honestly I was getting ready for the holiday and it slipped my mind. I booked my appointment under the pretense my appointment would be a complimentary set but it was not. The manager informed me it will be $190 and that was a discounted rate for volume lashes. At first I was fine with the cost but then I decided to cancel my appointment. I'm going somewhere else. I've had lashes done that were less than what paid for and none of them came out as severely as these did.

Terrible experience from start to finish…read more I was looking for a new lash tech in January so I was referred here by a family member. Made my first appointment at 10am on a weekday and when I showed up my lash tech didn't come in to work. The girl at the front desk had to do my lashes and definitely shared how nobody communicates and that she's "tired of this" I liked my lashes and agreed to make a fill in appointment On the day of my next appointment I was informed that my lash tech quit. Yay. I scheduled another appointment with a new tech and asked to come in the same day. She shared that the salon had no staff and even though they were "open" they had to close for the day. I gave them another try and saw another tech a week later. By now my lashes are bald. This tech was okay but she rushed and my eyes were uneven, all my lashes fell out within the first week. Here I am, in the parking lot writing this review a week later because my fill in appointment had been moved around and canceled 3 times this week. I kept receiving reminder calls and when I told the person on the phone I had an appointment already, everyone said I wasn't in their system....so I thought I was scheduled for 12:30 but really wasn't. Anyways, they agreed to push my appointment to 2:30 today. I show up at the location at 2:30 and guess what. The salon is CLOSED. I called the scheduling line back and they claimed they scheduled me for a location at the National Harbor which is an hour from me. The scheduler apologized for leaving out this detail. Smh. I gave Girlkin multiple chances to get it right but I'll have to go elsewhere because they are extremely unorganized and unreliable.

I made an appointment to get my makeup done for my headshot photoshoot. Chelsea was kind enough to…read morefit me in to do my makeup after I borked up my time management and was super late. She let me know what she was doing every step of the way from the eye makeup to the lashes. She also gave me the choice for lashes or not, being that it was a photoshoot, lashes made sense. Chelsea was very gentle with my face and used great products. The way she did my makeup was nice and natural with small pops that made a difference for my eyes and my lips. I loved my look and that she took the time to make sure I could purchase the lip gloss shade that she used and a pad to wipe away any shinyness with translucent powder on the pad. I very much look forward to seeing Chelsea again and learning how to do my makeup regularly.

Finally got microblading for my non-existing brows. Daughter's treat for my 60th bday. The place is…read morea small one room with a massage table occupying pretty much the whole space. Regardless, she was fantastic. The brows came out exactly like what I had anticipated, a bit thick but nice. About 35% is expected to scab and drop. Hoping it'll thin them out just a bit. Overall, I'm happy to have brows finally :)

I recently had microblading done here and unfortunately the experience was very frustrating. From…read morethe beginning, I felt my eyebrows were not balanced. When I pointed this out, the technician repeatedly told me that everyone's face is shaped differently. While I understand that perfectly symmetrical brows aren't natural, I specifically came to a professional to help shape and balance my eyebrows in a way that suits my face. It was difficult trying to explain what I was seeing. I felt like my concerns were not really being acknowledged, and I had to keep advocating for adjustments. The technician did map out the brows before starting, but the imbalance was still noticeable to me. Eventually, she did make changes, but the response I received was "whatever makes you happy," which felt dismissive rather than collaborative. By that point I was already quite frustrated because I felt I had to push hard just to be heard. I believe communication and listening to the client are very important in a service like microblading. I wanted to trust the artist, but I also expected my concerns about balance to be taken seriously.

Kathleen has been my esthetician for many years. In my opinion, she can work magic! She keeps up…read morewith the new products and procedures and enjoys practicing what she has learned. She just treated me to a new facial called Pause and Effect, geared toward older women, like me. Not only does she focus on improving my sun-damaged skin, she creates such a relaxing experience that it is like spending time in a spa. An added plus is that her prices are so reasonable!

Kathleen is simply the best! I have been getting facials and brow waxes with her for about 5 years…read morenow and I always leave feeling like a million bucks. She also has such a calm and soothing presence and just makes you feel good about yourself. Kathleen is more affordable than most salons which is an added bonus but honestly even if she wasn't I would still prefer her. For the first time this week I tried a new brow lamination service she recently started offering and my brows have never looked better. Can't wait to go back!!

I had Jojo visit my photography studio this week. Her job was phenomenal! She is very professional,…read morepunctual, and dedicated to her craft. Highly recommend her services.

I had a relaxing time, and many laughs with Sam! Thank you so much for the great work!read more

Great location. Clean space. Dezerei is amazing. Quick and waxes my brows to perfection!read more

I have been coming here for some months now, off and on for wax services. I am always greeted when…read moreI arrive. They provide the best wax service. I barely feel a thing when I get waxed. The rooms are cozy and inviting. On 6.15, I noticed they added a fridge of some beverages, but I never was offered any. No complaints today.

An excellent salon that is very clean, well maintained, friendly, and very knowledgeable stylists…read more My favorite stylist is Judy Messina. She is a master of color and styling. I had long thin hair and was a bit nervous about going shorter. She recommended a few styles what would suite my face, keep it long enough to pull back and keep my natural curls. She also demonstrated how to easily style it myself at home. Judy is amazing and I highly recommend her!

I had a hair cut that was not working for me. I saw Paula for color and cut and walked out feeling…read morelike a million bucks. Wonderful welcoming warm people. Looking forward to returning to see everyone. :)